West Asset Management

West Asset Management has incorrectly reported a medical collection to the three major credit bueaus with any requested proof of authenticity West Asset Management has been incorrectly reporting a paid medical bill as a collection to Equifax, TransUnion & ExperianThe reported date assigned was [redacted] , with the date of first delinquency of [redacted] Original amount owed was claimed to be $*** This bill was fully paid by my insurance company, leaving only a $ [redacted] co-payI paid that $ [redacted] in full after contacting [redacted] about this collection, after seeing it on my credit report, in [redacted] Any amount outside of that, is reduced or paid under a legally binding agreement with [redacted] I was never once contacted about this account by either [redacted] or West - Further, West has failed to provide any proof or detail of this debt upon request - I was never contacted about this collection prior to seeing it on my credit report - Multiple disputes w

Paid bill and was promised it would be removed from credit report or never reported in the first placeIt has been paid and closed for years West Asset Management promised me that if I sa payment plan that this would be removed from my credit reportI paid in full and it is still showing

Noncompliance to FDCPAViolation FCRABreech of HIPAA West Asset Management is collecting and reporting an account in violation of FDCPA, FCRA and Breech of HIPAAI started receiving a ton of calls and I answered a few and they were rude and absolutely horrible to deal withI was just talked over and they demanded paymentI tried to ask questions or even explain what I thought was going onI got sick of getting hung up on and stopped answering any unknown numberI mailed this company a letter requesting the surety bond agreement and license number for their agency with this creditorI also asked for the complete payment history, all conversatioins recrded both with original creditor and this agencyI asked for FCRA documents through the CFPB and NEVER received all the documentation that proves they have legal right to be doing what they are doingSO I mailed THREE cease and desist letters stating stop all calls, emails, letters and delete from CRA's immediately per FCRA

This company is reporting a debt as being in collections that was paid off in [redacted] This company is reporting a debt as being in collections that was paid off in [redacted] The representative at West Assest assured me debt would be removed from my credit when I made the last payment in [redacted] Paid debt is still being reported to credit bureaus and negatively affecting my credit

This company has been calling me almost every day for a yearSome days, it is multiple times per day! I have received too many calls to count from this companyThey call MULTIPLE times per day sometimesI will answer, and NO ONE IS THERE AND THEY HANGUPI have had itThey never leave a voicemail or say who they are or why they are callingI had to find out who the company was by searching the number [redacted] in [redacted] I do not have a clue why they are calling me, because they just hangup on youIf they insist on calling and I answer, like I have dozens of times, do not hangup on me

This company has a collection debt on my credit report that have been disputed will failed attempt to resolveThis company fail to do anything to have the issue resolved I have made multiple requests to have the issue resolve but I keep getting the round aroundThe customer service is very poorNo one seems to know what they are talking aboutI have been hung up on several timesThe latest response I received from West Asset Management that I need to speak with with the creditor ( [redacted] ) as they no longer have contract with [redacted] After calling [redacted] and speaking with different departments, they were not able to locate an account for meI tried explaining the situation and I was again referred back go West Asset Management, who did nothing to assist in getting the issue resolvedI have no recourse but to file a complaint in a effort to get this debt removed from my credit

Attempted Numerous contacts to have Collection Issue ResolvedGetting No Response or Activity I am still showing a derogatory account in my name from WAMI have mailed and contacted them regarding this and have gotten no reports, no response, no feedback, and no return regarding this issueThis is affecting my score, and this collection is to be removed from my name immediatelyI have not received any correspondence from this agencyAll negative items for [redacted] is to be removed immediately, before further investigation against the company for fraud and illegal activity is sought after

I have a $ [redacted] paid and closed medical debt collection from years ago from West Asset that is preventing me from buying my first car on my own In [redacted] , I had a medical bill from my local hospitalIt was for $ [redacted] It was closed/paid in [redacted] This collection may be closed but it is not removed from my credit reportAs a result, it is deeply affecting my credit and I can't even lease a car because of this small $ [redacted] case closed collection from three years agoI'd like to move on and be able to build my credit and take care of myselfAnd I can't for some reason move forward because of this one small paid $ [redacted] medical bill from over three years ago

Initial Business Response / [redacted] (1000, 5, 2016/08/06) */ I spoke to Mr [redacted] personally, and informed him that in no way would a transmission flush be the cause of his transmission failingI cannot speak for the competency of the other technicians he sought advice fromHe does in fact have a year old Chevrolet Cobalt with over 150,miles, with an unknown service history prior to Mr [redacted] ownershipUnfortunately, the life expectancy of the transmission is coming to an endOut of good faith, I offered to refund the transmission flush cost, as well as diagnosis his transmission issue free of chargeI spoke to him about his situation with his new employer, and the driving requirementsI offered to do the transmission at cost, as well as discount the labor because he does need reliable transportation to his new jobWe have completed over 5,transmission flushes, and doing so would not ruin a transmissionI do not feel Mr [redacted] will feel the same, and I am sorry for that, as he is a very nice gentleman in a bind from a transportation perspective [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/08/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept the response from the businessI disagree with this response and there is a statement written in the response aboveFirst off, Mayes Automotive Group should of never recommended a transmission flush on a car that has an unknown service historyThey were fully aware that I didn't know the service history of my vehicle and they still made the recommendationThat verifies that the individuals employed at Mayes Automotive Group were out for the almighty dollarTheir service consultant was well aware that there was a risk involved with this particular service and he still made the recommendation anywaysI have spoken to several transmission shops around the area, and they all stated that a car with over 100,miles on it should not have a transmission flush performed on itCertified mechanics at shops such as [redacted] Transmission Service, ***'s Auto and Truck Service, AAMCO Transmissions & Total Car Care, Ace Transmission Service, and more shops all stated that there should of never been a transmission flush performed on my car due to it having over 150,miles on itFurthermore, Mayes claims that the life expectancy of a cobalt transmission is around 150,milesWith them knowing that, why did they make the recommendation that they did ? Sounds fishy to me, and proves that they were after moneyIn addition, [redacted] stated in his response above that he spoke with my new employerThat is a lie, [redacted] never spoke with my new employer about my current predicamentWith that being said, he is being dishonest and made a statement aboveHis dishonesty proves that they are wrong and he is trying to squeeze out of this particular matterAlso, his dishonesty proves that Mayes Automotive Group is a crooked place and took advantage of meTo add too matters, I have yet to receive a check in the mail for the transmission flushA whopping dollars, which will not cover the cost of a new transmissionI put my trust in Mayes Automotive Group to take care of my car properly and they took advantage of meThe owner, service consultant, and service manager know that they are wrong and they refuse to stand behind their workMayes Automotive Group in Aurora, Missouri owes me a brand new transmission for their wrong actionsA vehicle with over 150,miles on it should never have the transmission fluid flushed out of it and they knew thisProfessional mechanics stated that their practices and business was wrong and this incident should have never occurredMy transmission was running perfectly fine before Mayes touched my carAs soon as my car left their car lot, it started acting upThat alone verifies that their practices were wrongAdditionally, I spoke with a District Manager of Firestone in the Joplin area about my current situationHe stated, "A transmission flush should not be performed on a car with over 110,miles on it." This just adds credibility to my case and proves this practice should of never been done in the first placeMayes Automotive Group treated me unfairly and ruined my transmission because they made a recommendation that should of never been doneI was a customer of theirs and they treated me unfairlyTheir service manager treated me rude over the phone and mocked meEverybody at Mayes AUtomotive Group is out for the almighty dollar, and they don't care about their customers at allI've heard stories from other people that they got treated wrong by Mayes as well, so this is not the first time that they treated a customer of theirs wrongTheir owner was dishonest in the statement above, so what makes you think that he is completely honest with his customersThis entire situation is messed up on so many levels and Mayes should be reliable for their actionsMayes Automtive Gorup owes me a new transmission and I am very unhappy about this situationMayes should replace my transmission for free or pay me the value of a new transmissionMayes owes me money (value of a new transmission) or a new transmissionI will not settle for nothing less than thatMayes Automotive Group needs to be held accountable for their wrong actions and correct their mistakeIt's pretty sad to see a business like this manipulate a college kid just so they can make extra moneyI was treated wrong and expect Mayes to be held accountable for their actions [redacted] Final Business Response / [redacted] (4000, 9, 2016/08/16) */ I dispute and disagree with Mr [redacted] statementsThe unfortunate fact is he has a year old car with 150,miles, with an unknown service historyI respect his situation, but stand by the fact that we did nothing wrong, and only tried to help prolong his vehicles life expectancyWe use the absolute highest quality equipment, and the flush was performed by a GM Master TechnicianNot sure that Mr [redacted] and [redacted] Automotive will find any common ground in this particular caseAs stated, I do respect his situation, thus refunded the cost and did the diagnosis free of charge

*** billed me for an account I did not own and then turned it over for collection to West Asset who would not resolve the fraud
West Asset notified me of collection attempt of *** account in *** The account was never mine so I disputed it with themWest Asset sent me bills from *** which showed a name and address WHICH WERE NOT MINE I filed a dispute with *** *** West Asset said the investigation showed the debt to be valid but never provided me with the documents showing this, even though I have requested it many times in the past yearsIt has been reported to the credit unions and has had a disastrous affect on my ability to obtain creditI have made many attempts to contact West Asset in order to challenge this account and have received NO proof, or help in this matter
It seems as if the ss# *** has on the account is mine, although I have never lived at the address they have on record, nor spelled my name the way they have it

Paid off student loans *** but they never update the payoff with the Fed Gov
payments made in *** and *** paid all student loans offThey never updated the info with Fed Gov, and now I have a collection agency asking for what I paid off

FAILED TO VALIDATE DEBT AND PULLED CREDIT W/O PERMISSION IN VIOLATION OF FCRA
I AM SUING IN DAYS MUST BE CONTACTED VIA THEIR LEGAL COUNSEL VIA: ***
ADDITIONAL DETAILS:
Case is being handled by another organization: ***

Noncompliance to FDCPAViolation FCRABreech of HIPAA
West Asset Management is collecting and reporting an account in violation of FDCPA, FCRA and Breech of HIPAAI started receiving a ton of calls and I answered a few and they were rude and absolutely horrible to deal withI was just talked over and they demanded paymentI tried to ask questions or even explain what I thought was going onI got sick of getting hung up on and stopped answering any unknown numberI mailed this company a letter requesting the surety bond agreement and license number for their agency with this creditorI also asked for the complete payment history, all conversatioins recrded both with original creditor and this agencyI asked for FCRA documents through the CFPB and NEVER received all the documentation that proves they have legal right to be doing what they are doingSO I mailed THREE cease and desist letters stating stop all calls, emails, letters and delete from CRA's immediately per FCRA

Should have never been sent to collectionsPlease delete and report to the Credit Bureaus.Account #*** have attempted to contact your company via mail and have waited patiently for 30+ days with no response from youI had no knowledge of any bill from ***At the time of my visit I was under both of my parents insurance plansI had *** through my father (*** ***) and *** insurance through my mother (*** ***)*** did not correctly bill both insurance companies resulting in an out of pocket cost to me of $***days after my visit I had a change in address due to a separation of my mother and fatherI never received a billing statement from *** and it was not until I received a call from your company that I discovered I was in collections for $***Once I learned of this issue I paid it immediately This account now reflects paid through West Asset Management and has been closed si

West Asset Management has incorrectly reported a medical collection to the three major credit bueaus with any requested proof of authenticity
West Asset Management has been incorrectly reporting a paid medical bill as a collection to Equifax, TransUnion & ExperianThe reported date assigned was ***, with the date of first delinquency of ***Original amount owed was claimed to be $***
This bill was fully paid by my insurance company, leaving only a $** co-payI paid that $** in full after contacting *** about this collection, after seeing it on my credit report, in ***Any amount outside of that, is reduced or paid under a legally binding agreement with ***I was never once contacted about this account by either *** or West
- Further, West has failed to provide any proof or detail of this debt upon request
- I was never contacted about this collection prior to seeing it on my credit report
- Multiple disputes w

I paid the collections off as soon as I was notified before they went to collection and was told these would be deleted from my credit file
I paid these collections and they are still on my report I paid as soon as I found out about them and they were my ex husbands

This company has a collection debt on my credit report that have been disputed will failed attempt to resolveThis company fail to do anything to have the issue resolved I have made multiple requests to have the issue resolve but I keep getting the round aroundThe customer service is very poorNo one seems to know what they are talking aboutI have been hung up on several timesThe latest response I received from West Asset Management that I need to speak with with the creditor (***) as they no longer have contract with ***After calling *** and speaking with different departments, they were not able to locate an account for meI tried explaining the situation and I was again referred back go West Asset Management, who did nothing to assist in getting the issue resolvedI have no recourse but to file a complaint in a effort to get this debt removed from my credit

Please have west asset to remove this derogatory collection from my credit report They sold my debt to another collection agency and the bill has b
Bill has been paid full Even though they sold my debt to another company and bill has been paid in full, they are still on my account as open This bill was paid in *** West Asset is a *** Please investigate this case I only have last numbers of my account number from them It is *** I have tried to call west asset but the phone number doesn't work

They list a debt that is several years old on my account in my name and it is causing me undue headache in trying to obtain a home mortgage
Company is listing a collection account that is not mine which is hindering me from getting a mortgage I have been fighting and mailing back and forth with this company for quite some time nowThey list a debt that is several years old on my account in my name and it is causing me undue headache in trying to obtain a home mortgageMy credit report has been clearing up slowly over the years as I age and come into being an adult and understand the importance of creditThis debt I have been told by insurance was not mine to begin with and all I want is the debt removedAcct#***

This company has been calling me almost every day for a yearSome days, it is multiple times per day!
I have received too many calls to count from this companyThey call MULTIPLE times per day sometimesI will answer, and NO ONE IS THERE AND THEY HANGUPI have had itThey never leave a voicemail or say who they are or why they are callingI had to find out who the company was by searching the number *** in ***I do not have a clue why they are calling me, because they just hangup on youIf they insist on calling and I answer, like I have dozens of times, do not hangup on me