Western Benefits Group, LLC

Everybody I spoke with was very helpful and courteous, finding the right program for me and answering questions readilyI am happy I am working with this company to get my finances in orderThank you!

We are in receipt of your complaint to Western Benefits Group dated 12/15/as it pertains to [redacted] purported complaintOnce we have researched this matter, we plan to respond within 5-business days Please be advised that we will be contacting the consumer directly in an attempt to resolve this matter

Graduating was obviously a high point in my lifeNow, moving forward, and working and paying off bills from school is the next one [redacted] was amazing in his job of explaining things in terms that everyday people can understandI am very satisfied with my experience with WBGI have had a few issues with getting in touch with people, but they always seem to get the job done for meMy loans have been consolidated, I have a low payment, and am now able to continue living the American Dream

I have reached out to [redacted] and confirmed that she has received a full refund and feels that the complaint # [redacted] was resolved in a satisfactory matter

WBG is there for me! They took their time to understand my situation and created a plan that I could affordMy agent was very detailed and made sure to answer all of my questionsHe was personable, down to earth, and genuinely wanted to helpThank you WBG, I couldn't be happier with my outcome

Dear Ms [redacted] , We appreciate you bringing this matter to our attention, and as conveyed to you on June 29th via email by [redacted] ***, our customer care representative, we have fulfilled your request to no longer be contacted by Western Benefits Group and extend our sincerest apologies again for the apparent confusion Specifically, we have contacted all parties involved and have placed your number on our internal Do-Not-Call lists to assure that you will no longer be contacted by us or any referral agent To clarify, however, WBG does not conduct any outbound calling and only contacts individuals who have expressly inquired about member benefit services such as student debt/loan servicing I must reiterate that your complaint was a case of mistaken identity That said, if there is anything further we can do for you please do not hesitate to reach out to me directly at either [redacted] or [redacted] We hope this satisfies your request Best, [redacted] , Esq General Counsel Western Benefits Group, LLC

WBG has been so helpful and willing to help me find ways to lower my student loan payments in my financial stateThey know exactly what they are doingI am SO thankful for WBG; they are saving me hundreds of dollars every month

We are in receipt of your complaint to Western Benefits Group dated 5/10/as it pertains to Ms [redacted] * [redacted] ’s purported complaintOnce we have researched this matter, we plan to respond within 5-business days Please be advised that we will be contacting the consumer directly in an attempt to resolve this matter

I was in debt for student loans over $40,and looking at defaulting on them because I haven't been able to find workWBG was there to helpThey consolidated all my loans and gave me a payment that I can affordOn top of that, I was provided benefits that help me save money everyday!

We are in receipt of your complaint to Western Benefits Group dated 9/14/as it pertains to [redacted] purported complaintOnce we have researched this matter, we plan to respond within 5-business days Please be advised that we will be contacting the consumer directly in an attempt to resolve this matter

Hi, my name is [redacted] and today I filed a complaint with you on western benefit groupI was contacted and the complaint should not have been put on wbg but on the outside agency that I spoke toThe agents name was [redacted] he was with the referral company [redacted] address is [redacted] ***The agent did not explain everything clearly, and I have received verbal affirmation that I will be refunded my money in full for the miscommunicationI did not realize that it was not a direct agent with wbg, but an outside agent that is no longer working for that company Please confirm that you have received this messageThank you for your time

We are in receipt of your complaint to Western Benefits Group dated 4/10/as it pertains to Ms [redacted] purported complaintOnce we have researched this matter, we plan to respond within 5-business days Please be advised that we will be contacting the consumer directly in an attempt to resolve this matter

Complaint: ***I am rejecting this response because:
Thank you for responding back, Western Benefit Group contacted me and promised to pay all of my monies back to me which should be about $I will write you to let Revdex.com know when all the Money is recouped thank you very much
Sincerely,*** ***

We are in receipt of your complaint to Western Benefits Group dated 4/21/as it pertains to Mr*** *** purported complaintOnce we have researched this matter, we plan to respond within 5-business days
Please be advised that we will be contacting the consumer directly in
an attempt to resolve this matter

I am very happy that I contacted WBG for assistance in my student loan consolidationEver since they helped me consolidate my student loans and set up automatic debit for my payments, I am able to sleep better at nightI had lost a lot of sleep with my high balanceNow it's like I am not even paying for them because they are debited from my acount so, if I don't see the money, I don't feel the loss

I signed on with this company in good faith to help me set up an income based re-payment plan for my defaulted student loan After the initial paperwork and sending them all the requested information I had no further communication from them except the withdrawal of $from my bank account ($200/month agreed upon service fee for months I cancelled my services before the 3rd payment.)
I don't know if this company is legit or what but in my case I received no help whatsoever Instead my problem was made worse The holder of my loan ended up sending my loan to a collection agency I was under the impression that there was communication between WBG and my lender letting them know that a re-payment plan was in progress Apparently not so
I am currently in the process of trying to obtain a refund from this company
They offer a gamut of other services which may be totally fine, but in my case and my issue the service was a complete failure

I just want to bring to light for people looking for loan forgiveness dontThis company is a fraudTalk to your lender about the to options the government offers as help not these smooth talking sharksAll they want is your money with little to loan services offered except for some paperwork filedPlease do your due diligence research before u give your hard earned money awayThey almost got me but I caught them in a bold face lie ...Good luck .It's America if u like there services then great but this is for my folks that really need help not just a sweet deal laced with enticing deceptive legal garden

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

I was very surprisedThis company gives the BEST serviceAfter answering a questionnair, they contacted me to follow up on all of my questions and concerns and informed me of all the options available to me for my student loansTHANK YOU WBG!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I am satisfied with getting my full refund back from Western Benefit Group thank you very much for all your help in this matter