Westhill Exchange, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Good afternoon,  We are in the process of mailing her all the validations she has requested. We will discontinue calls until she relieves validation information  Thanks,  [redacted]

Good morning ,  We will discontinue contacting this consumer.  Thanks have a great day

Good Morning,  We mailed a notice to the address given and we did not get a response. We will inform our client about this email.

Initial Business Response /* (1000, 21, 2015/07/01) */
From: **@westhillfinancial.com (mailto:**@westhillfinancial.com)
Sent: Wednesday, July 01, XXXX X:XX PM
To: Betty Lucero
Subject: (SPAM) RE: RE: CID# 75255356 - [redacted]
Betty,
I spoke to [redacted] this afternoon and addressed...

her issues. We apologized for the behavior from a customer service rep (Patrick) in Salt Lake and then we sent her the information that she requested (ie receipt of her transactions. As of this moment she has assured me that there is no issue.

Thanks,
[redacted]
The Office of Westhill Exchange, LLC
2851 S Parker Rd Suite 310
Aurora, CO XXXXX
Direct XXX-XXX-XXXX
Fax XXX-XXX-XXXX
www.westhillexchange.com

Complaint: [redacted]
I am rejecting this response because:I have already filed a complaint against this company for making threatening phone calls to me. The company replied that they did not condone the behavior of their representative and would make effort to resolve this problem. I received a call at my work work today...which I told them when they called before the last complaint that I am not allowed to have personal calls at my work. Today I got a call from them on my work phone.,..which causes me a lot of trouble. I thought this issue was resolved and I was wrong. This time they left a message saying I was in breach of a contract and can call this number or it would be reported to a credit agency within 30 days. I do not know what they are talking about and last time they called before I reported them I asked them to send me any information they had to prove anything they said. There was nothing sent, just continuing harassment.I want these people to NEVER call me at any number they have associated with me. I also do not want them to contact anyone associated with me. I do not know who they are, they do not give any details, just harassing and threatening phone calls. These people are predators and should be banned from doing business.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:It is inappropriate that they call making "threats" when I don't even know who they are calling or why....

 I believe they should have sent written validation or something before contacting me by phone.  I do not want to receive anymore phone calls from this company.  They need to cease and desist.  If their claim is legitimate they may contact me through written correspondence.  Thank you. 
Sincerely,
[redacted]