The full amount of the order for this customer (last name: Waldbauer) has been refundedWe do apologies completely and take responsibility for this delayed order and have complied with the buyer's request for a full refund- Thank you
Hello [redacted] Thank you for letting us know about this order and the problems occurred with itOur company is new to having employees and although this is no excuse, it's been a learning curve for us to have a shipping assistant, etcWe've been trying to iron out all the kinks accordinglyWe have attached proof of shipment, and proof of delivery, along with proof of $in store credit for the leggings not shipped and a little extra for your troublesWe do appreciate your patience and your business with our company and apologize we've let you downWith a new stable system in place, we are confident we'll be on the right track and path to even more successOur & 1/years has not come without highs and lows but we continue to strive to serve our amazing customers with the experience they deserve and expect from FTGS - Thank you for your time in reviewing this
I ordered items from ftgs on April 7th at 9:p.mmy order number is [redacted] the total amount was $I have not received any product from ftgs I have sent many messages through Facebook and their website and have gotten no responseI would like my money returned
I placed an order with this company who charged me the day I placed the orderI have never seen the product, and have attempted to contact them several times for an update and finally a refundThey have never even acknowledged my issueSimply CANNOT get them to respondI have since read terrible scam reviews from several customersJust want my money backThe End
I placed an order with this company July of this yearEvery time I check the status of my order, it says it is awaiting fulfillmentI have tried to contact the company, sending several emails, and have yet to receive a responseI have requested my money back, and have not received a refundThis company basically stole money from me and has horrible customer serviceI will never purchase anything from them again!
I placed a order ( order ID is #***) for a skull sweat shirt on November 23, for $and paid $in shipping for a total of $I was charged on that day and as of February 7, the item is still awaiting fulfillmentI have messaged the seller numerous times with no responseI just want my $back
I ordered an item from shopftgs.com on November 23, The money was immediately taken from my account On Dec 2, I noticed that the order status was still not updated so I sent an email to the company There was no response On December I sent another message as the status remained "awaiting fulfillment" I have never received the product from the company or a response Upon doing a search I noticed that other consumers have also ordered and paid for items and not received their merchandise I feel like a company that scams people and basically steals from people should not be allowed to advertise or operate in any capacity
I ordered a mug on Augand was charged immediatelyIt is now Novand my mug is still "awaiting fulfillment." I have attempted to contact the business through email as well as with the internal website communication channelsI have heard nothing back for THREE monthsThis business stole my money and after I left a comment on their Facebook page asking for a resolution, they blocked me from being able to post or commentThis is by no means a reputable business and people should not give away their money to them
Hello, we do sincerely apologize for being behind on this orderWe have refunded the customer in full and are offering to still ship the item she ordered without charge- Thank you!
Hello my name is *** ***I placed my order with Wet Ink (FTGS) on May 27,On seperate occasions I sent them messages requesting an immediate refundThey have not responded even one of my messagesEvery time I've checked the status of my order it says "awaiting fullfillment"Well it's now June 14,and I still do not have the item I purchased or my refundI am extremely unhappy and would more than appreciate if this could get resolved ASAPMy order number is I believeThank you for any help you can give me
Sincerely,
*** ***
I ordered items from the company on their website on November According to their statement orders are usually completed within a three week period as they are made when ordered I kept checking the website to see what the status of my order was because they were Christmas gifts On their website there is no actual way to contact them, so I found their account through etsy and messaged them there days ago I have not heard a response I did some more digging and found out their names and messaged them on Facebook but still have yet from them in any form
I ordered a coffee mug from this business back on April of It is now July 7th of and I have not received my orderNot only that but all attempts at communicating with this company have been ignoredAt first all I wanted to know is if my product had shipped as I read on their site inner final shipments can take longer to processFair enoughShouldn't take months with no explanation as to what is going on with my orderI've read multiple reviews and complaints on this company on this site and several others with people having the same issueCommunication is the foundation of good business etiquette and this business in particular fails in that completelyI have filed a dispute with PayPal in the hopes to get my money backBuyer severely beware with this company
I purchased items on this website on May 5thThe merchant charged my bank account on May 6th yet I still have not received any products (today is 6/2) , the order still says awaiting fulfillment and I have tried to contact the company several times with zero response from themI made the payment with my debit card so I am unable to dispute the charge and just want my money back
I have an oustranding order with FTGS order has been paid for ($93.92)in totalOrder still says it hasn't been shipped on website and it has been months nowHave tried to make contact with 'Jordan' for the last month via FTGS app also through email address provided on site (***@hotmail.com) with no luckInitially I just wanted an ETA as was taking longer than usual, I have since emailed requesting order to be cancelled and money refundedHave had no reply to that either, can you please contact me so we can get this resolved
I placed an order for a coffee mugSince I knew what I was ordering I didn't feel the need to look at the item discriptionThere I would have seen that items are made to order and can take up to 2-wks to shipHere's my complaintI sent an email days after my purchase asking for a status since my item purchased was a gift and I neede it soonNo response and saw that my order was still "waiting for fullfilment"Still with no response from them, I sent a follow up email a few days after my initial emailStill no responseI was getting worried that I was scammedSo I took a different route, logged into sellers website to send a message through their portalI sent more emails! Still no responseIt's now been wks from my initial emailI made this purchase thru PayPal, I created a dispute to hopefully get my money backThat's when I finally heard from the sellerNo apology, only a matter of fact tone- "product is made to order, this is listed under the item description and in the terms of agreement..."and more rudenessBut the thing is, before you complete your purchase, there's a checkbox that you must check to agree to their terms...BUT WITH NO LINK TO THE AGREEMENTYou basically blind agree just to purchase a *** coffee mugKewlAlrightI get items are made to order but to continue to ingnore my emails is blantinly disrespectfulAnd not to mention...I don't even know if my item shipped or anything because the seller deleted my account I can't view my order and order status/tracking, have no clue if I'm getting my money backWow!
On January 18th, I placed an order with the FTGS company onlineThe payment was deducted from my bank account that same day.Their website states that products will take no more than weeks to ship out, but as of February 21st, I had not received my purchasedI contacted them via their messaging center to see when it might be delivered but received no replyI contacted them again on March 6th, and politely inquired again about my purchase & stated my concerns about the previous lack of responseAgain I did not hear back so I contacted them a 3rd time on March 13thOn that same day, I also attempted to reach them via their facebook page and etsy page as wellMarch 15th, I posted another comment on their facebook pageI sent out a total of individual messages to try to find out about my order or at least get a refund but never once heard back from the owner Jordan Sarah *** (***)I did however receive emails from her email address jordan***@
I placed am order on June 12th for a gift The order has been in an "awaiting fufillmemt" status for almost four weeksI tried calling the the company to find out when I could expect shipment and no one answeref the phoner I tried sending a message through the website, and didnt get a response, so I tried ine more time without a responseI ended up having to buy something else for the gift as the items didnt arrive in time I still want the items if I can get them soon
I placed my order over a month ago on April 12th @ 9:09amI have sent numerous messages to the seller through their website, through their shop on etsy, facebook messenger, attempting to ask how long it should take before my order ships....I'VE RECEIVED ABSOLUTELTY ZERO RESPONSE FROM ANY OF MY MULTIPLE MESSAGES AND NO DELIVERY OF MY ORDER I PLACED WEEKS AGO!! I've wanted to buy this mug for awhile and was excited to finally be able to afford itI paid immediately via PaypalNow I would just appreciate it if the seller would fullfill their end of the sale and please sent me my hot pink *** mug I orderedIts been weeks since I ordered and paidOrder status changed to "Awaiting Fullfillment" since April 12thPlease send me my order asapThank you!!
Ordered from this company on June 5, I contacted them multiple times before I finally got an email saying my item was awaiting shipmentIt’s been sitting in that “status” now for two weeksContacted them AGAIN for an update on the shipping, with no response AGAIN!!! & now they’ve blocked me on social media completely ahhh is via how to contact themIf you can’t give me my items then just give me my money! Absolute thieves!!!!
The full amount of the order for this customer (last name: Waldbauer) has been refundedWe do apologies completely and take responsibility for this delayed order and have complied with the buyer's request for a full refund- Thank you
Hello [redacted] Thank you for letting us know about this order and the problems occurred with itOur company is new to having employees and although this is no excuse, it's been a learning curve for us to have a shipping assistant, etcWe've been trying to iron out all the kinks accordinglyWe have attached proof of shipment, and proof of delivery, along with proof of $in store credit for the leggings not shipped and a little extra for your troublesWe do appreciate your patience and your business with our company and apologize we've let you downWith a new stable system in place, we are confident we'll be on the right track and path to even more successOur & 1/years has not come without highs and lows but we continue to strive to serve our amazing customers with the experience they deserve and expect from FTGS - Thank you for your time in reviewing this
I ordered items from ftgs on April 7th at 9:p.mmy order number is [redacted] the total amount was $I have not received any product from ftgs I have sent many messages through Facebook and their website and have gotten no responseI would like my money returned
I placed an order with this company who charged me the day I placed the orderI have never seen the product, and have attempted to contact them several times for an update and finally a refundThey have never even acknowledged my issueSimply CANNOT get them to respondI have since read terrible scam reviews from several customersJust want my money backThe End
I placed an order with this company July of this yearEvery time I check the status of my order, it says it is awaiting fulfillmentI have tried to contact the company, sending several emails, and have yet to receive a responseI have requested my money back, and have not received a refundThis company basically stole money from me and has horrible customer serviceI will never purchase anything from them again!
I placed a order ( order ID is #***) for a skull sweat shirt on November 23, for $and paid $in shipping for a total of $I was charged on that day and as of February 7, the item is still awaiting fulfillmentI have messaged the seller numerous times with no responseI just want my $back
I ordered an item from shopftgs.com on November 23, The money was immediately taken from my account On Dec 2, I noticed that the order status was still not updated so I sent an email to the company There was no response On December I sent another message as the status remained "awaiting fulfillment" I have never received the product from the company or a response Upon doing a search I noticed that other consumers have also ordered and paid for items and not received their merchandise I feel like a company that scams people and basically steals from people should not be allowed to advertise or operate in any capacity
I ordered a mug on Augand was charged immediatelyIt is now Novand my mug is still "awaiting fulfillment." I have attempted to contact the business through email as well as with the internal website communication channelsI have heard nothing back for THREE monthsThis business stole my money and after I left a comment on their Facebook page asking for a resolution, they blocked me from being able to post or commentThis is by no means a reputable business and people should not give away their money to them
Hello, we do sincerely apologize for being behind on this orderWe have refunded the customer in full and are offering to still ship the item she ordered without charge- Thank you!
Hello my name is *** ***I placed my order with Wet Ink (FTGS) on May 27,On seperate occasions I sent them messages requesting an immediate refundThey have not responded even one of my messagesEvery time I've checked the status of my order it says "awaiting fullfillment"Well it's now June 14,and I still do not have the item I purchased or my refundI am extremely unhappy and would more than appreciate if this could get resolved ASAPMy order number is I believeThank you for any help you can give me
Sincerely,
*** ***
I ordered items from the company on their website on November According to their statement orders are usually completed within a three week period as they are made when ordered I kept checking the website to see what the status of my order was because they were Christmas gifts On their website there is no actual way to contact them, so I found their account through etsy and messaged them there days ago I have not heard a response I did some more digging and found out their names and messaged them on Facebook but still have yet from them in any form
I ordered a coffee mug from this business back on April of It is now July 7th of and I have not received my orderNot only that but all attempts at communicating with this company have been ignoredAt first all I wanted to know is if my product had shipped as I read on their site inner final shipments can take longer to processFair enoughShouldn't take months with no explanation as to what is going on with my orderI've read multiple reviews and complaints on this company on this site and several others with people having the same issueCommunication is the foundation of good business etiquette and this business in particular fails in that completelyI have filed a dispute with PayPal in the hopes to get my money backBuyer severely beware with this company
I purchased items on this website on May 5thThe merchant charged my bank account on May 6th yet I still have not received any products (today is 6/2) , the order still says awaiting fulfillment and I have tried to contact the company several times with zero response from themI made the payment with my debit card so I am unable to dispute the charge and just want my money back
I have an oustranding order with FTGS order has been paid for ($93.92)in totalOrder still says it hasn't been shipped on website and it has been months nowHave tried to make contact with 'Jordan' for the last month via FTGS app also through email address provided on site (***@hotmail.com) with no luckInitially I just wanted an ETA as was taking longer than usual, I have since emailed requesting order to be cancelled and money refundedHave had no reply to that either, can you please contact me so we can get this resolved
I placed an order for a coffee mugSince I knew what I was ordering I didn't feel the need to look at the item discriptionThere I would have seen that items are made to order and can take up to 2-wks to shipHere's my complaintI sent an email days after my purchase asking for a status since my item purchased was a gift and I neede it soonNo response and saw that my order was still "waiting for fullfilment"Still with no response from them, I sent a follow up email a few days after my initial emailStill no responseI was getting worried that I was scammedSo I took a different route, logged into sellers website to send a message through their portalI sent more emails! Still no responseIt's now been wks from my initial emailI made this purchase thru PayPal, I created a dispute to hopefully get my money backThat's when I finally heard from the sellerNo apology, only a matter of fact tone- "product is made to order, this is listed under the item description and in the terms of agreement..."and more rudenessBut the thing is, before you complete your purchase, there's a checkbox that you must check to agree to their terms...BUT WITH NO LINK TO THE AGREEMENTYou basically blind agree just to purchase a *** coffee mugKewlAlrightI get items are made to order but to continue to ingnore my emails is blantinly disrespectfulAnd not to mention...I don't even know if my item shipped or anything because the seller deleted my account I can't view my order and order status/tracking, have no clue if I'm getting my money backWow!
On January 18th, I placed an order with the FTGS company onlineThe payment was deducted from my bank account that same day.Their website states that products will take no more than weeks to ship out, but as of February 21st, I had not received my purchasedI contacted them via their messaging center to see when it might be delivered but received no replyI contacted them again on March 6th, and politely inquired again about my purchase & stated my concerns about the previous lack of responseAgain I did not hear back so I contacted them a 3rd time on March 13thOn that same day, I also attempted to reach them via their facebook page and etsy page as wellMarch 15th, I posted another comment on their facebook pageI sent out a total of individual messages to try to find out about my order or at least get a refund but never once heard back from the owner Jordan Sarah *** (***)I did however receive emails from her email address jordan***@
I placed am order on June 12th for a gift The order has been in an "awaiting fufillmemt" status for almost four weeksI tried calling the the company to find out when I could expect shipment and no one answeref the phoner I tried sending a message through the website, and didnt get a response, so I tried ine more time without a responseI ended up having to buy something else for the gift as the items didnt arrive in time I still want the items if I can get them soon
I placed my order over a month ago on April 12th @ 9:09amI have sent numerous messages to the seller through their website, through their shop on etsy, facebook messenger, attempting to ask how long it should take before my order ships....I'VE RECEIVED ABSOLUTELTY ZERO RESPONSE FROM ANY OF MY MULTIPLE MESSAGES AND NO DELIVERY OF MY ORDER I PLACED WEEKS AGO!! I've wanted to buy this mug for awhile and was excited to finally be able to afford itI paid immediately via PaypalNow I would just appreciate it if the seller would fullfill their end of the sale and please sent me my hot pink *** mug I orderedIts been weeks since I ordered and paidOrder status changed to "Awaiting Fullfillment" since April 12thPlease send me my order asapThank you!!
Ordered from this company on June 5, I contacted them multiple times before I finally got an email saying my item was awaiting shipmentIt’s been sitting in that “status” now for two weeksContacted them AGAIN for an update on the shipping, with no response AGAIN!!! & now they’ve blocked me on social media completely ahhh is via how to contact themIf you can’t give me my items then just give me my money! Absolute thieves!!!!
I returned merchandise to this business on September 5th and still have not received a refundI want my money back