Wolf Creek Academy

We will try to contact the customer againSeven months and almost TEN THOUSAND miles after purchase?

I spoke with the customer this morning.He did say that our service department has taken care of his isssueand he has had great experiences with both our sales and service staff.We will most certainly address his concerns regarding his conversation with*** in particular.Our sincere apologies
that he felt she had treated him rudely.He also said that he loves his car! *** ***G.M.Schoepp Motors *** ***

We have confirmed an appointment to meet with Mr*** and view his vehicle.Tell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For
your reference, details of the offer I reviewed appear below
I have not scheduled any appointmentsThey gave me the number for their body shop.I don't want my truck repaired by them because all they did was cover rustNot cut it out put in a new piece etc.I would like the truck to be outsourced or money paid to me so I can have it repaired properly
Regards,
*** ***

We have called Ms***We left a message for her to call us back

We have scheduled an appointment with the customer to bring the vehicle in for us to inspect.Tell us why here

Company advise that the very day that the consumer had called and said the starter didn't work, she was able to get it to her local mechanic out of town who said that they recommended putting in a new starter of $Company paid the consumer for the starter and while they haven't spoken with them
directly, they do see the payment was made

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.? I will bring my truck in for them to see the rust, and to get in writing what they would do to fix itWe will also discuss who will pay for it as it was supposed to be done right the first time? Also that rust was covered up prior to purchase of truck
Regards,
*** ***