I cancelled my membership in within the cancellation period and am now receiving collection calls
Mid-March I went into the Westmount location to cancel my membership in person with plenty of time prior to the yearly auto renewal of the membership - I waited at an unmanned desk for about minutes until the lady finally came back to the desk, *** *** ** ** *** *** *** *** *** I indicated to her that I wished to cancel my membership and she stated that this can only be done in writing through registered mail - I informed her that I do not know what registered mail is, can she please explain it to me - She indicated that it was just "regular mail" A few days later I mailed off the required cancellation letter - August 1, (more than the days cancellation period later), I noticed that money was still being withdrawn from my account and used the website to contact the manager Rocky to inquire why money was still being withdrawn from my account as
My understanding is that there are no Gold's Gyms in Edmonton anymore and yet they are still charging peopleI have also emailed using their online form in the past to cancel but they never did and now are making me still pay for a service that is no longer even available
I cancelled my membership in within the cancellation period and am now receiving collection calls
Mid-March I went into the Westmount location to cancel my membership in person with plenty of time prior to the yearly auto renewal of the membership - I waited at an unmanned desk for about minutes until the lady finally came back to the desk, *** *** ** ** *** *** *** *** *** I indicated to her that I wished to cancel my membership and she stated that this can only be done in writing through registered mail - I informed her that I do not know what registered mail is, can she please explain it to me - She indicated that it was just "regular mail" A few days later I mailed off the required cancellation letter - August 1, (more than the days cancellation period later), I noticed that money was still being withdrawn from my account and used the website to contact the manager Rocky to inquire why money was still being withdrawn from my account as
My understanding is that there are no Gold's Gyms in Edmonton anymore and yet they are still charging peopleI have also emailed using their online form in the past to cancel but they never did and now are making me still pay for a service that is no longer even available