Woodley's Fine Furniture

We do use direct mail for advertising and buy lists from outside companies.  Contacting a store or location would not stop the mailings unless the person was a customer and in our actual customer list which is controlled by Woodleys and not used for many direct mail campaigns.  We always...

address requests for no mails or contact within our customer list quickly since we control that list.There is an option to opt out of mailers on our website under company information.  We also apply this to any purchased lists to try and minimize mailers to customers not wanting contact.  I added this person to our list.The best way for anyone to avoid mailers is going to the [redacted] at [redacted] so they affect the mailing lists being purchased.  This is the best solution since our mailers are all from purchased lists and services provided by direct mail companies.Our marketing department has this person listed now and will scrub from any lists remaining or against future purchased lists as a precaution.  It can take 2-3 months before all are cleared from the various "shared" mailing lists.We apologize for the time lost from prior phone calls and not getting proper steps taken to prevent mailers.

Revdex.com:Thank you, Woodley's, for your prompt and courteous response.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Nancy Altmansberger