The Woods Basement crew of Juan, Pat and Daniell visited us today and considering the difficult positioning of the job they had to complete they did very well They were always courteous and friendly and completed the job quickly and expertly I would recommend them to anyone in need of their services
The following is a supporting document in order to bolster our position against Woods Basement System The following are the timeframes in which we had more water in the basement Reference the attached photosWater collects in the basement after every moderate to heavy rain: a October 19, (this was a lot of water) b December 26, c February 7, d March 7, e March 25, (this was a lot of water) The following is a summary of the other instances we reported to Woods Basement Systems in which water collected in our basement (however, there have been other instances as well): a August 14, b August 15, c September 16, (this was a lot of water) We will bring video footage on a DVD and CD depicting the water on September 16, and October 19, The video files from these days particularly show how water is gushing/pooling from behind the electrical box, as well as collecting inches worth of water on the floor below These files are too big to send via email Sincerely and Thanks, [redacted]
We had our basement fix by Woods, the two men they came out were so good at what they do Jeremy and Ryan are a true teamThey were so o nice as in letting me know everything they were doingThey even cleaned up the mess We couldn't be happier Thank you both so much
This is the best service appointment I've ever hadNate Heidenfelder we take care of all of the problems that I was facingHis attitude was flawless and very pleasing from a customer's point of view he also was very helpful in suggesting maintenance for my home
I was very happy with the crew, very friendly, couldn't be happier
The Woods Basement crew of Juan, Pat and Daniell visited us today and considering the difficult positioning of the job they had to complete they did very well They were always courteous and friendly and completed the job quickly and expertly I would recommend them to anyone in need of their services
The following is a supporting document in order to bolster our position against Woods Basement System The following are the timeframes in which we had more water in the basement Reference the attached photosWater collects in the basement after every moderate to heavy rain: a October 19, (this was a lot of water) b December 26, c February 7, d March 7, e March 25, (this was a lot of water) The following is a summary of the other instances we reported to Woods Basement Systems in which water collected in our basement (however, there have been other instances as well): a August 14, b August 15, c September 16, (this was a lot of water) We will bring video footage on a DVD and CD depicting the water on September 16, and October 19, The video files from these days particularly show how water is gushing/pooling from behind the electrical box, as well as collecting inches worth of water on the floor below These files are too big to send via email Sincerely and Thanks, [redacted]
We had our basement fix by Woods, the two men they came out were so good at what they do Jeremy and Ryan are a true teamThey were so o nice as in letting me know everything they were doingThey even cleaned up the mess We couldn't be happier Thank you both so much
Our production manager met with the home owner on Nov11, and took care of all issues including the carpet Thanks, [redacted]
This is the best service appointment I've ever hadNate Heidenfelder we take care of all of the problems that I was facingHis attitude was flawless and very pleasing from a customer's point of view he also was very helpful in suggesting maintenance for my home