World Green Mover

Thierno was my relocation specialist from NJ to FL. They were suppose to come on 2/**/15 and they called on 2/**/15 to come earlier on 2/**/15 due to the weather. This was insane so I hustled to get my stuff in order (8months pregnant). The morning of 2/**/15 NO ONE shows up and I call them sorry were not going to make it due to the weather we will be there 2/**/15. The men for this company are extremely difficult to understand they have very thick accents. I was told they bring boxes at a charge if needed. When they arrive they tell us NO they don't have any boxes. I ended up throwing away so many things. Another thing that I wasn't aware of is the fact that they don't take belongings unless they are boxed. Anyways the price we were quoted wasn't even close to what we were charged $$$. Thierno told my mother in law and me that my belongings would be in Florida 2/**/15. I have my fiancé 5year old and 3 year old belongings on this truck. We have a suitcase with 2 outifits each. We get down to FL we kept in touch with our driver. First they were going to be delayed because of the snow. Then its the snow again. Then its someone else's pick up. Meanwhile I am paying rent to a house that I am not even living in. We have to get hotel rooms. I am getting worried 3 weeks has gone by and I could have this baby at anytime and I wont have a home to bring him home too. Then out of nowhere a person calls us from a different moving company this guy says he has our stuff. On 3/*/15 this new company delivers all our belongings. I am not happy that there was no communication that this was going to happen but I am happy that I have all my items. But this is where my excitement turns into a nightmare. Most of my furniture is damaged and I took multiple pictures. Not lil scratches either a mattress was torn, my entertainment unit looks like someone took a sledge hammer to it, brand new crib destroyed, shelf unit huge hole, all dressers chipped or backs torn. I honestly would have been better off throwing out all my stuff and starting out all new for the amount of money I spent sending it down here to be destroyed and waiting 3+weeks for it. My fiancé did call them about the damaged furniture and they took his email to send him a claims report (which we NEVER received) and they had nothing to say or offer for the 3+weeks and the fact that they just gave our property to another company. I was at the point that I wanted to sue them for what they had done to my family. This was too much stress for anyone let alone a very pregnant woman with a 5&3year old, who just moved 1100 miles away from everything and everyone she knows. I am still in shock but I get constant reminders to the hell this company put me threw when I look at my destroyed furniture. whatever is left of it!

Review: To start off with I got quoted on my move for 1700$ my move was sopposed to be picked up the ** of June it didn't get picked up till the [redacted] and when they arrived to my house they loaded up my move said it's alot more square footage. Then the guy proceeded to say that it will now be 3300$ and that if I don't wanna do that I would have to pay him 400$ to get my stuff off but I already payed 400$ as the first deposit for my move and it wasn't refundable according to the guy so I told him we can settle it with the office he started screaming and arguing with me told me the office was close and he already gave me my only opions so I ended up telling to take it and we'll will talk to the manager tomorrow we'll next day comes around I call dispatch and he happens to answer the phone call and tells me it is what it is. Then he had told me to deposit money into his private account to pay off the reminding balance and I didn't feel comfortable doing that so I refused then the phone call started. He told me the only thing I can do was deposit the money or go make a [redacted] so I did a [redacted] and made him show I'd and all for pick up because at this point I feel like it's a scam so now after he took my money he doesn't answer my phone calls and I called everyone in that company managers don't call me back like they say they will no one seems to know where is my move or anything 3 weeks later and I don't know if I'll get my propertyDesired Settlement: To beware where is my property when will I get it and for there customer service be alot better

Review: I was researching for months for a move from Pa to Florida with what belongings me and my two children were taking with us. I was going to go with a pod but with not having a permanent place that I was moving to I decided to go with a moving company and then store want I need to until I bought a place to live. I decided to go with World Green Mover. There were many companies that offered 1month free storage like World Green Mover but I thought I made the right decision. Now that I'm faced with not having my belongings here in Florida as per my reference number[redacted]. That I'm told they don't have. I realize how much of a scammer these people are. I first started speaking,texting and emailing Jadya D[redacted] with world green mover. Very nice girl! Also spoke with a Chris J[redacted] several times from World Green Mover. And on two occasions Mike. the movers and my neighbor called me on the day they were moving my stuff from Pa to Florida as per my agreement that something is wrong because I had more stuff then quoted. I called world Green Mover and asked for Mike. He was the last one I spoke with and I was trying to get him prior to my pick up to confirm everything and was unable to reach him. I was told by Mr. Chris J[redacted] that Mike was out of work due to emergency surgery and that is why he did not return my messages. Then I asked Mr. J[redacted] for Jadya Davis and I was told she no longer works there. So Mr Chris J[redacted] assured me that all my belongings would be loaded and Mike will call me when he returns to work. I was fine with this because I know what my contract was and I know what I was shipping. When I arrived to Florida I lost my phone this took maybe two weeks to get another phone so I was panicking about where my belongings are in Florida and get things straighten out. I really thought at I would have had several messages from them and it appeared that they were not worried about getting ahold of me. They had my stuff. And they stiff have my stuffDesired Settlement: When I finally opened my email I seen that my first down payment went to a Budget Moving and Storage. I right away called and this has been a nightmare since. I have never been talked to so bad and sworn at and lied to from a company. Then I find out as per my agreement that my belongings are in New Jersey not Florida. I want my stuff in the condition that it was picked up.