World Hyundai

I wish I could rate 0 stars. A bunch of liars work there. They lie, like any credit is accepted and there is no money down. They have you sitting for hours, pretending to get your approval. Read the negative reviews on Google, please. They will tell you that you're approved and that all credit has been accepted. No money down, and they have you sitting for hours while they run the game on five other customers. I wish I had read the reviews before I went in. Type in their name on Google. Look at the reviews, then. Scroll down and look under Lowest Reviews. I wish I had done a Google search before I went to these lying, uncaring people. Free oil changes take hours to do. How can these people sleep at night? They get you there with false promises and lies. I hope you will fall in love with the vehicle. Have you sat there for hours telling you that you were approved? They are trying to get you the lowest rate and a better deal. Do yourself a favor. Don't let these people check your credit and waste credit points. The only way you will get a vehicle out of here is if you have excellent credit or almost excellent credit with a big down payment. What they are doing should be against the law and stopped. They are going to trick and play around with the wrong person, and they won't like the results. No finance company or car advertising sites should deal with this company or refer people to buy vehicles here, and I came in with Read check stubs and documents. They say no co-sign is needed. The biggest liars are the lady who lied to get me to come in, and the salespeople are Louis and Brandon.

Initial Business Response / [redacted] (1000, 6, 2014/03/27) */ We have reached out to [redacted] and asked that they be removedWe will report to Ms [redacted] if we have any updates Initial Consumer Rebuttal / [redacted] (3000, 8, 2014/03/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) This letter is missing so much pertinent information a blind man can see it is falseWhere is SS Number, [redacted] address, and all other Credit Bureaus addresses? Plus this was sent to an outside parties e-mail address from a non business e-mail from [redacted] and then sent to me Final Business Response / [redacted] (4000, 10, 2014/03/31) */ In an effort to keep the clients information out of the public eye, as the Revdex.com maintains such info publically, we did not include specific personal information in this transmittalWe do have a separate letter with her information so that the credit reporting agency can identify her accordinglyThis already been sent to the agency Final Consumer Response / [redacted] (4200, 12, 2014/04/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) I asked for a copy to be sent to me of what they sent to Credit BureauThey can say anything as is there practice of doingThe only reason they said they left out information that was sent to because you sent them my reply of what was was missingWhen I informed them that pertinent information was missing they resent same letter with it being Notarized at bottom through someone elses e-mail againThe Notarization doesn't mean a thing because they have a Notary at businessNotarization is for signature purposes only not contentWhen Mr [redacted] sent me this e-mail he claimed this was letter he sentI have contacted Credit Bureau and they have received no information from World Hyundai with any of my information or requesting removal so they are still lying!! How is leaving off Credit Bureaus address and phone number and point of contact protecting me

Edwin was really helpful and the service was amazingWas in and out with a great dealExtremely satisfied with my purchase at world Hyundai thanks to Edwin

Good afternoon world hyundai thanks to mike and raul,and willie, erik I thank you all for your excellent experience thank god for you allMr.& Mrs [redacted] and Cynthia [redacted] jr Erik [redacted] and Mike thank you both

Ebony [redacted] was great! I would refer her to my friends and familyI did not feel pressured at all and she really worked with the budget that we came in withIt's nice to know that there are still people who are kind and considerate of what you want in a car

I have been here at World Hyundai twice and each time has been a great experienceChristopher [redacted] has helped both times and has put me in vehicles that were both satisfying and affordableHe's very passionateabout the customer and does eveything he can to satisfy us

Chris [redacted] is an exceptional salesmanHe is professional, attentive, and empathetic to the needs of his clientsHe is knowledgeable of the products sold here and shows great detail in reviewing the amenities of each vehicle

Chris [redacted] made the car buying experience fast and easy I felt welcomed from the moment I walked in the door to the moment I got in my car to drive home He was friendly and personable, which is hard to come by nowadaysOverall great experience

Chris [redacted] is a very nice salesman very polite and intelligent couldn't ask for anything better would recommend him friends and family nice young man to do business withI'M looking forward to upgrade very pleasant atmosphere will get all my service done here thanks a lot Chris !!!!!!

I purchased a new Hyundai Sonata from World Hyundai in July of I was sold this car partly because the salesman promised free oil changes for life I took my car in every month for this free service for years When I took my car in for the October oil change, all of a sudden they have nothing in there records to show this promise Their manager says there is nothing they can do to honor this agreement I thought others shoul know this is not an organization to trust or do business with

world Hyundai, I wouldn't have it no other way! I'm all smile, I'm very pleased with my carA [redacted] Altima, THANKS to Erik [redacted] and tommy, without them I wouldn't have a carErik was very friendly, he listen to my likes as I express to them the car I wanted, I like how patient he was as I choose the car I wantedThank You again Erik and Tommy for making this possible

Edwin and Mike J these two service men were very helpful with keeping me coming back to Hyundai for the rest of my working life, they both are keepers when it comes to personal interest in your customerslove the cars and the service Hyundai provideThanks MrS***

Initial Business Response / [redacted] (1000, 12, 2015/07/23) */ We are sorry that the credit situation that the [redacted] family had was limiting our choices of vehicles to present to themIf they would like us to see if there is another vehicle that would be more suitable to them we can do that They can contact [redacted] at [redacted] to schedule an appt Initial Consumer Rebuttal / [redacted] (3000, 14, 2015/07/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The World of Hyundai dealership is not taking ownership of lying to us as well as there is no dealership in the State of Illinois that will only be able to approve car to be financed and the most defective at that on their lotI understand being limited due to challenging credit however there still should have been more than one car to choose fromAfter being lied to by Erik one of their main car salesman and after the bad customer service why would we contact ErikThey calles my husband Tremel daays straight pretty much begging him to come in so that they can ugrade the raggedy vehicle when he got there on MAY 25, Erik walked up to him and said you don't qualify for any vehicleAlso, without my permission and with me being there ran my credit that day and I have proof of thisIt hit my credit as a hard inquiry and I was notofied through an alertI contacted them and spoke with a lady who stated it was a miistake and they will send a letter to the credit bureaus saying it was an error Final Business Response / [redacted] (4000, 16, 2015/07/27) */ *he issue of how many vehicles were available to choose from is dictated by lender approval and consumer credit situations, not the dealershipWe would unable to purchase the vehicle back from [redacted] as requested

Edwin was very helpful, pleasant, worked hard to get me into my new carNever gave up on what he was doing for meI would sent anyone needing a new vehicle to EdwinThank you very much Edwin!

I am super excited for my carJames was excellent, give him stars!!!!

Alex [redacted] showed me great customer service and understanding to help put in my brand new ElantraThank you Alex!!!!!!!

Awesome customer service I received as soon as I walked inErik was very helpful and found the color car I wanted right awayI will sure come back here to purchase another vehicle

So recently my car was stolen which left me helpless and massively stressed outI knew it was only so much the police could do and would doI needed to help myselfI suddenly remembered my car had [redacted] This was only the first stepThanks to Edwin from the team at world Hyundai in Matteson, who was a major help with the whole set up with [redacted] services, and with the helpful individuals with [redacted] I got my car back , and it was freeIt was located within hours and I was able to pick it up the next dayI'm so grateful for today's new technology and for great customer serviceI probably would be still sitting around waiting on a call from the police department, if you ain't got it, you better get itThanks again Edwin and [redacted]

Complaint: [redacted] I am rejecting this response because: Fred did not give me a quoteFred gave me a FINAL PRICE While speaking with Eric who is the liaison between service and sales I was told that Fred has several complaints and given customers the same INFORMATION AND CUSTOMERS WERE upsetI was also charged for a Wheel Ailment which was never completed I reached out several times to both, Chris and Eric Please see the attached correspondence I have yet to hear from Chris regarding my refundI paid for work that was not completed, service that was unprofessional, rude and bordered on INSURANCE FRAUD Can someone explain to me if I was told that my car would be finished in less than minutes does that sound like someone that was quoted a price or someone who was told exactly what to pay I 'm sure World Hyundai customers don't like being called after you were just told your car is almost complete and then minutes later they wanting more money for something you were told was almost completed I was never quoted I was told as the final price no quote the exact price and I am upset that I've had to speak to several people with no response Fred, Mike, Chris, Edgar and Eric peopleThis is a legitimate complaint and I'm not happy that they just want more money Chris himself admitted that Fred should not have given me a price but FRED DID Nina S***

We worked with Chris [redacted] who was very easy going and worked hard to find us the vehicle we wanted with the lowest miles for the best priceCouldn't be happier with the service, would definitely recommend