Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not see a credit on my credit cardWhich card are they saying they refunded? [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Hello, I have spoken to my financial institutionIn order to reimburse the full amount, they advise the following: either Worldwide Branding shall reimburse me and credit the full amount to my credit carddirectly OR my financial institution requires an offical "credit note", stating my name, the credit card number and the full amount to be reimbursedIf Worldwide Branding could please do either of the above, I would be grateful to resolve this matter as soon as possible! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear [redacted] , In response to the above referenced matter please note the following On April **, a credit was processed in the amount of $as a courtesy On, March **, 2014, [redacted] was also issued a credit of $ We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services We have been responding to [redacted] and assisted her in utilizing her service Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] *** Thank you for your time and attention Sincerely, [redacted] Worldwide Who’s Who
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedFor the record however I would like to make the following statementThe representative did not go through the procedure that is claimed in the email: Firstly I explicitly requested to evaluate their database, and have some proof of the service they were offeringI was told this was not possible No such statement was made about the irrevocable nature of the commitment to purchase, and if they are dealing with UK Citizens they have a responsibility to understand our distance trading laws which would not permit this I was told it was not possible to think about their offer, I had to make a decision on that call because of their costs I am however satisfied with the speed in which Revdex.com has managed to resolve this issue, and I express my gratitude to your team Sincerely, [redacted] ***
[redacted] [redacted] Dear [redacted] , In response to the above referenced matter please note the following.On January *, a credit was processed in the amount of $489.00, accounting for all funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and he will not receive any further charges or demands for payment.Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention.Sincerely, Christine B [redacted] Director of Membership Services
March ***, [redacted] , [redacted] The Revdex.com [redacted] RE: Case # [redacted] Dear [redacted] , In response to the above referenced matter please note the following We have not charged [redacted] for $on March **, The amount of $was in chargeback with her bank and they ruled in our favor [redacted] can contact her financial institution for confirmation that Worldwide did not re-bill her for any services Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] She can also feel free to contact me directly Thank you for your time and attention Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because I disagree with the amount refunded, it is short from the amount actually as set out in my complaint & secondly at no time was a disclosure made regarding refunds or withdrawing from the World membership however the representative clearly indicated that the law does not allow credit card information to be retained this obviously is not true as they were able to make the partial refund to my account I would like to be advised why they have not made a full refund thank you for your help In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thank you for your assistance in resolving this disputed refund Although they have stated that a refund has been issued June **, my bank has not received the $credit Can they verify the credit card that they have applied the credit I can be reached at either number below Off: ###-###-####Cell: ###-###-#### Sincerely, [redacted]
0pt;">Dear [redacted] , In response to the above referenced matter please note the following On March **, a credit was processed in the amount of $689.00, accounting for the requested funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, [redacted] ***
[redacted] *** [redacted] *** [redacted] *** [redacted] Dear [redacted] , In response to the above referenced matter please note the following On July **, a credit was processed in the amount of $as a courtesy We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, [redacted] ***
[redacted] [redacted] ** [redacted] *** [redacted] Dear [redacted] , In response to the above referenced matter please note the followingOn June **, a credit was processed in the amount of $789.00, accounting for the all funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and he will not receive any further charges or demands for paymentBefore a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attentionSincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedYesThank you for your support Sent from my iPhone > On May *, 2015, at 9:AM, [redacted] < [redacted] > wrote:> > [redacted] [redacted] *** [redacted] > -----Original Message----- > From: [redacted] [ [redacted] ] > Sent: [redacted] > To [redacted] > Subject: Complaint # [redacted] > > Hello I wish to amend my rejection to my complaintThe refund if acceptedMy real concern remains the practise response that information was shared & that is totally incorrect.> I am prepared to consider my claim fully resolved as I'm sure the lack of business ethics is not the responsibility of Revdex.com> Many thanks for your servicePlease confirm that this matter can be closed.> > [redacted] ***> > Sent from my iPhone Sincerely, [redacted] ***
August **, [redacted] , Mediator [redacted] ** *** RE: Case # [redacted] Dear MsMurray, In response to the above referenced matter please note thefollowingOn August **,a credit was processed in the amount of $200.00, accounting for the requestedfunds that had been previously billed to the credit card account of [redacted] We have adjusted our records and shewill not receive any further charges or demands for paymentBefore aconsumer incurs charges for the services offered by Worldwide, all materialterms of those services, including all costs, are fully disclosed In addition, the consumer is informed thatall purchases are final, and Worldwide does not offer refunds due to costsincurred with the purchase and provision of our registry-related services Nevertheless, in theinterest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membershiphas been deactivated If we do not hear from you, we will consider this matterresolved to the full satisfaction of [redacted] Thank you for your time andattentionSincerely, ChristineB [redacted] Director of Membership Services Worldwide Branding, LLC
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever I do plan to present the story to the news media to help ensure less people fall for the same scam and know how to resolve it and get their money back if they doI greatly appreciate your assistance with this matter Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you for finally getting this resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This complaint had been closed due to the fact that “Worldwide Who’s Who” agreed to refund my money and “will not receive any further charges or demands for payment” However, today I see that they again charged my card for $ Therefore, they lied and this is still open Sincerely, [redacted]
Dear [redacted] , In response to the above referenced matter please note the following On March **, a credit was processed in the amount of $198.95, accounting for the requested funds that had been previously billed to the credit card account of [redacted] *** We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] ***Thank you for your time and attention Sincerely, [redacted] ***
Dear [redacted] , In response to the above referenced matter please note the following On April **, a credit was processed in the amount of $as a courtesy We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated We did come to this resolution directly with the cardholder and informed her that is does take business for the refund process If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, [redacted] ###-###-#### Worldwide Who’s Who
[redacted] [redacted] *** [redacted] Dear [redacted] , In response to the above referenced matter please note the following On September **, a credit was processed in the amount of $198.00, accounting for all funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and those programs have been cancelled If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, Christi [redacted] Director of Membership Services
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not see a credit on my credit cardWhich card are they saying they refunded? [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Hello, I have spoken to my financial institutionIn order to reimburse the full amount, they advise the following: either Worldwide Branding shall reimburse me and credit the full amount to my credit carddirectly OR my financial institution requires an offical "credit note", stating my name, the credit card number and the full amount to be reimbursedIf Worldwide Branding could please do either of the above, I would be grateful to resolve this matter as soon as possible! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear [redacted] , In response to the above referenced matter please note the following On April **, a credit was processed in the amount of $as a courtesy On, March **, 2014, [redacted] was also issued a credit of $ We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services We have been responding to [redacted] and assisted her in utilizing her service Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] *** Thank you for your time and attention Sincerely, [redacted] Worldwide Who’s Who
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedFor the record however I would like to make the following statementThe representative did not go through the procedure that is claimed in the email: Firstly I explicitly requested to evaluate their database, and have some proof of the service they were offeringI was told this was not possible No such statement was made about the irrevocable nature of the commitment to purchase, and if they are dealing with UK Citizens they have a responsibility to understand our distance trading laws which would not permit this I was told it was not possible to think about their offer, I had to make a decision on that call because of their costs I am however satisfied with the speed in which Revdex.com has managed to resolve this issue, and I express my gratitude to your team Sincerely, [redacted] ***
[redacted] [redacted] Dear [redacted] , In response to the above referenced matter please note the following.On January *, a credit was processed in the amount of $489.00, accounting for all funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and he will not receive any further charges or demands for payment.Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention.Sincerely, Christine B [redacted] Director of Membership Services
March ***, [redacted] , [redacted] The Revdex.com [redacted] RE: Case # [redacted] Dear [redacted] , In response to the above referenced matter please note the following We have not charged [redacted] for $on March **, The amount of $was in chargeback with her bank and they ruled in our favor [redacted] can contact her financial institution for confirmation that Worldwide did not re-bill her for any services Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] She can also feel free to contact me directly Thank you for your time and attention Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because I disagree with the amount refunded, it is short from the amount actually as set out in my complaint & secondly at no time was a disclosure made regarding refunds or withdrawing from the World membership however the representative clearly indicated that the law does not allow credit card information to be retained this obviously is not true as they were able to make the partial refund to my account I would like to be advised why they have not made a full refund thank you for your help In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thank you for your assistance in resolving this disputed refund Although they have stated that a refund has been issued June **, my bank has not received the $credit Can they verify the credit card that they have applied the credit I can be reached at either number below Off: ###-###-####Cell: ###-###-#### Sincerely, [redacted]
0pt;">Dear [redacted] , In response to the above referenced matter please note the following On March **, a credit was processed in the amount of $689.00, accounting for the requested funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, [redacted] ***
[redacted] *** [redacted] *** [redacted] *** [redacted] Dear [redacted] , In response to the above referenced matter please note the following On July **, a credit was processed in the amount of $as a courtesy We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, [redacted] ***
[redacted] [redacted] ** [redacted] *** [redacted] Dear [redacted] , In response to the above referenced matter please note the followingOn June **, a credit was processed in the amount of $789.00, accounting for the all funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and he will not receive any further charges or demands for paymentBefore a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attentionSincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedYesThank you for your support Sent from my iPhone > On May *, 2015, at 9:AM, [redacted] < [redacted] > wrote:> > [redacted] [redacted] *** [redacted] > -----Original Message----- > From: [redacted] [ [redacted] ] > Sent: [redacted] > To [redacted] > Subject: Complaint # [redacted] > > Hello I wish to amend my rejection to my complaintThe refund if acceptedMy real concern remains the practise response that information was shared & that is totally incorrect.> I am prepared to consider my claim fully resolved as I'm sure the lack of business ethics is not the responsibility of Revdex.com> Many thanks for your servicePlease confirm that this matter can be closed.> > [redacted] ***> > Sent from my iPhone Sincerely, [redacted] ***
August **, [redacted] , Mediator [redacted] ** *** RE: Case # [redacted] Dear MsMurray, In response to the above referenced matter please note thefollowingOn August **,a credit was processed in the amount of $200.00, accounting for the requestedfunds that had been previously billed to the credit card account of [redacted] We have adjusted our records and shewill not receive any further charges or demands for paymentBefore aconsumer incurs charges for the services offered by Worldwide, all materialterms of those services, including all costs, are fully disclosed In addition, the consumer is informed thatall purchases are final, and Worldwide does not offer refunds due to costsincurred with the purchase and provision of our registry-related services Nevertheless, in theinterest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and his membershiphas been deactivated If we do not hear from you, we will consider this matterresolved to the full satisfaction of [redacted] Thank you for your time andattentionSincerely, ChristineB [redacted] Director of Membership Services Worldwide Branding, LLC
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever I do plan to present the story to the news media to help ensure less people fall for the same scam and know how to resolve it and get their money back if they doI greatly appreciate your assistance with this matter Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you for finally getting this resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This complaint had been closed due to the fact that “Worldwide Who’s Who” agreed to refund my money and “will not receive any further charges or demands for payment” However, today I see that they again charged my card for $ Therefore, they lied and this is still open Sincerely, [redacted]
Dear [redacted] , In response to the above referenced matter please note the following On March **, a credit was processed in the amount of $198.95, accounting for the requested funds that had been previously billed to the credit card account of [redacted] *** We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] ***Thank you for your time and attention Sincerely, [redacted] ***
Dear [redacted] , In response to the above referenced matter please note the following On April **, a credit was processed in the amount of $as a courtesy We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and her membership has been deactivated We did come to this resolution directly with the cardholder and informed her that is does take business for the refund process If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, [redacted] ###-###-#### Worldwide Who’s Who
[redacted] [redacted] *** [redacted] Dear [redacted] , In response to the above referenced matter please note the following On September **, a credit was processed in the amount of $198.00, accounting for all funds that had been previously billed to the credit card account of [redacted] We have adjusted our records and she will not receive any further charges or demands for payment Before a consumer incurs charges for the services offered by Worldwide, all material terms of those services, including all costs, are fully disclosed In addition, the consumer is informed that all purchases are final, and Worldwide does not offer refunds due to costs incurred with the purchase and provision of our registry-related services Nevertheless, in the interest of addressing any complaint expeditiously, the credit card account of [redacted] has been credited and those programs have been cancelled If we do not hear from you, we will consider this matter resolved to the full satisfaction of [redacted] Thank you for your time and attention Sincerely, Christi [redacted] Director of Membership Services