Y & R Eastside Auto Recycling

According to Matt there was an existing issue so we took 1,000.00 of the contract for that. (this would be the leak)  Im assuming that we found this issue when we went to do the roof and she was not willing to pay the extra to get it fixed so we just left it as is.  Then she claimed she was still having an issue so she left a balance of 462.41 and Matt wiped it away and that was her compensation. That is a total of $1,462.41 in compensation.

Revdex.com:I stressed to the employee multiple times that I was not satisfied with the repair.  He stated that he did not have the materials to repair it correctly.  He tried to assure me that caulking would be satisfactory.  I stated that it was not the correct repair and was only a temporary fix.  I requested they send out an employee to repair it properly with flashing but they never returned or contacted me.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Regards,
[redacted]

The company took 1,000 of because my husband went and bought ladders to do the roof himself and Bella wanted our business so he stated he would take it off the cost since the ladders could not be returned .. We had multiple issues with them not coming to our house when they were suppose to and we never had a pre existing leak in my daughter room until the roof was redone

I am satisfied with the repairs made.