Sign in

YA | Engage

Sharing is caring! Have something to share about YA | Engage? Use RevDex to write a review
Reviews YA | Engage

YA | Engage Reviews (33)

I have reviewed the rebate submission for offer [redacted] that was denied for a Limit of One rebate per receipt It appears that the submission was denied in error as I was not able to locate another submission for this offer using this receiptI am showing the rebate submission was reprocessed 12/27/for an amount of $576.17, this amount would be 10% of the purchase price before taxes and after other applicable discounts.At this time we would ask that you please allow weeks for processing.If you would like to follow the status of your rebate submission you are able to do so by going to www.lowes.com/rebates

Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ The prepaid card was issued 04/and comes with an expiry date embossed on the frontOnce the expiry date is passed we are not able to replace as per rules outlined by US Boiler Company IncRegrettably at this point no further action can be taken Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/18) */ The customer indicated that he/she accepted the business response

Initial Business Response / [redacted] (1000, 13, 2016/01/07) */ Regrettably without the customer submitting the UPC as per the terms and conditions of the offer we are unable to process the rebate Initial Consumer Rebuttal / [redacted] (3000, 15, 2016/01/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) When I purchased the mixer, I looked on the shelf and asked customer service where the info on the rebate was but they didn't knowMy daughter replaced the mixer because of a missing paddle and again asked how to do the rebate - at a different store - and they didn't know eitherBy the time we figured it out since there was no information in or on the box, the box had been recycledPlease reconsider

I have reviewed the customers rebate submission for the purchase Samsung AppliancesA prepaid card was processed for the amount of $and mailed on 01/04/2016, the prepaid card has an expiration date of 05/embossed on the front of the card Regrettably, we would not be able to process a replacement card

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Initial Business Response /* (1000, 13, 2015/11/30) */
Due to responses we did experience a delay in processing cardsOur records indicate that the prepaid card of 50$ was issued to Russell Gibson on 11/26/We ask customers to allow to business days from the issue date for it to
mail
Initial Consumer Rebuttal /* (2000, 15, 2015/12/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
$rebate debit card was received on 12-5-I feel that Toshiba would have delayed indefinitely on the issuance of this card if I had not pursued this matter through Revdex.comThanks for your help!

Initial Business Response /* (1000, 10, 2015/08/28) */
We at Young America fulfill "rebates" for customers who submitIn this case the attached complaint appears to be in regards to a faulty range door and not a rebateUpon research I was unable to locate a rebate submission request from
customer Eunice BrownPlease let me know if there is any further action required on the part of Young America
Initial Consumer Rebuttal /* (3000, 12, 2015/09/09) */

I have gone ahead and reviewed your submission for the switcher offer, I have processed you for the amount of $ Please allow business to receive the prepaid card

Initial Business Response /* (1000, 8, 2015/08/28) */
The rebate submission from Mr*** was received 7/8/however was originally denied as the invoice information submitted could not be validatedMr*** did contact the Rebate Center on 8/12/at which time the submission was
validated and reprocessedThe Representative would be instructed to ask our customer to allow up to weeks to reprocess, validate and receive the rebate/rewardOur records indicate that MrMeyer's rebate-gift card was mailed to him on 08/20/

Initial Business Response /* (1000, 8, 2015/10/01) */
Rebate request was submitted 8/10/for Mr***Regrettably this submission was denied as terms of the offer state the purchase must be made onlineThe information submitted for rebate shows that the purchase was not made online, rather
purchased at store locationHaving checked with Metro PCS, a credit has been applied to Mr***'s account
Initial Consumer Rebuttal /* (3000, 10, 2015/10/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
EXTREMELY RUDE PHONE CUSTOMER SERVICETHE SIGN ON THE STORE SAID "IN STORE/ON LINE $REBATE"THE STORE IS A METRO PCS AUTHORIZED DEALER (AS IT CLEARLY SAYS ALL OVER THE FRONT OF THE STORE) AND THEY ONLY SELL METRO PCS PLANS AND PHONES IN THE STOREI BELIEVE YOUNG AMERICA IS LOOKING FOR ANY EXCUSE TO NOT PROVIDE REBATESTHE ONLINE LINKS DON'T EVEN WORK (OR I WOULD HAVE PURCHASED ONLINE IN THE FIRST PLACE)YOUNG AMERICA WASTED HOURS OF PHONE TIME WITH EXCUSES TO NOT GET THE REBATE AND THEY MADE METRO PCS FRONT THE MONEYDON'T BELIEVE IN STORE REBATES IF THEY ARE HANDLED BY YOUNG AMERICA, YOU WILL NOT GET PAID WHAT IT PROMISES
Final Business Response /* (4000, 12, 2015/10/14) */
An exception payment of $will be issued to Mr*** in lieu of the miscommunication received regarding this rebate
Final Consumer Response /* (2000, 14, 2015/10/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)

The customers submission for offer 938-has been reviewed in regards to the expired prepaid card I am showing the card that was mailed on 01/04/and had an expiration date embossed on the front of the card that was 04/30/ I am not showing that the card was attempted to be used
prior to the card expiration, as the card has expired we are no longer able to process a replacement card If there were issues with the prepaid card the customer was able to contact the fulfillment center prior to the card expiration

I am showing that we did receive the customers submission 03/31/2016, however there was some information that was stilled required and a NCC was mailed 05/16/There are notes in the customers file that states the customer was contacted 05/13/and the rebate was reprocessed, a prepaid card
is being created for the amount of $this card should be mailed any dayRegrettably, we are not able to pay the customer any additional amounts that he may have incurred by paying his previous bill with his credit card

I have gone ahead and reviewed your submissions for the AT&T Switcher offer I am the showing line ending was reprocessed 08/19/for the amount of $89.00, EIP amount $- Trade $= $ For the line ending 7987,I am showing the phone for this line had a value
of $10.00, this line has been reprocessed for the amount of $ EIP amount $- Value $- $ We apologize for any inconvenience, we ask that you please allow business days to receive the prepaid cards

To Whom it May Concern,
Please see the attached documents that the customer has signedIt clearly states the terms and conditions of the credit plans that was offered to Mr***We are unclear what the customer is referring to when stating the word 'extended'
Lisha, our sales associate
did offer the same months no interest financing on the second purchase thereby extending the same financing offer as had on the first purchase There has never been a retail financing program in which a new purchase will reset the financing terms of the first purchase (if this is what the customer is referring to)Each purchase has separate financing agreements and each agreement clearly states the terms and both are signed by the customer
Michael H**
President

Initial Business Response /* (1000, 10, 2015/10/28) */
Our records indicate that the rebate card had been shipped to *** *** on 10/20/
Initial Consumer Rebuttal /* (3000, 12, 2015/10/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The company
did ship the rebate card on 10/20/15, but they were, at that time, still in violation of the "terms and conditions" that they set forth on their rebate formThe "terms and conditions" on the form stipulated "please allow 8-weeks for receipt of the $Toshiba Visa Prepaid Card"The rebate form was received by them on 7/31/Therefore, it should have been received no later that October 9thWith that being said, they didn't even send it until October 20th, and it wasn't received until October 26thIt shouldn't take contacting the Revdex.com in order to get a company to follow their own "terms and conditions"Attached you will find a copy of the Rebate form (with the above mentioned circled) and a copy of the status update showing that they did receive it on 7-31-as stated above

I have reviewed the customers submission and found that the customer was processed for the correct amount based on the terms of the rebate offerPer the terms the customer is required to purchase qualifying appliances starting at $or more to receive a Lowes Gift Card, only three of the
qualifying appliances were over $

I have gone over the customers rebate submissions, we are showing the customer was in fact processed for the incorrect amountThe submission is being processed for an additional amount of $Per the terms stated on our website www.att.com/helpyouswitch, you can get up to $in credits when you
switch a qualified line of voice and data service from an eligible carrier to AT&T, port your number, trayour current, eligible smartphone, buy a new one on AT&T NextSMI am showing the customer has now been processed for the correct amount for this offer Per the customers bills which show the EIP and Lease amounts she has now been processed correctly

I am rejecting this response because:
YA is just quoting what I saidthey mailed a card with an expiration date months from the post mark datethat is shadyI have never seen a card that expires in months from issuance. Please provide a contact at Samsung that I bring this issue up with because, as far as I am concerned; YA is stealing money from people using scams like this one

I have reviewed all submissions that were sent in by the customer. Regrettably, we were unable to process the customers submissions as the bills submitted do not show where the customer has been charged lease cancellation fees. The customer would be required to resubmit the bill that
shows the cancellations and charges. The customer will be mailed noncompliance cards which will have a resubmission addres or the customer can resubmit again online

I have reviewed ***'s rebate submission, I am showing the submission was denied as the receipt did not show the purchase of qualifying appliances I did see a note that states the customer resubmitted however, we have no record of receiving any information I have processed *** for
a $Lowe's gift card for his rebate submission, please allow weeks to receive

Check fields!

Write a review of YA | Engage

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

YA | Engage Rating

Overall satisfaction rating

Address: 1181 Kapiolani Blvd, Minneapolis, Minnesota, United States, 96814-2102

Phone:

Show more...

Web:

This website was reported to be associated with YA | Engage.



Add contact information for YA | Engage

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated