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Yodle Reviews (28)

Dear Revdex.com,Thank you for bringing this to our attentionWe're very sorry to hear that [redacted] didn't have a positive experienceWe will look into this and try to understand more about what happenedIn the meantime, we are in the final stages of reaching a resolution with [redacted] ***Thank you, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I'm still waiting for a full refund, they said that it has been resubmited and that I should have it within days] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Revdex.com –Thank you for bringing this to our attention, this issue has been resolved and we have taken down the websiteWe’re sorry for any miscommunication, and wish [redacted] and her practice the best of luck Best, [redacted]

Revdex.com - We have been in touch with [redacted] and have come to a resolutionWe're sorry that he didn't have success, and wish him all the best in the future.Thank you, [redacted]

Dear Revdex.com - We have made several attempts to reach [redacted] to discuss this issue, but haven't been able to get in touch with herWe will keep trying so that we can understand her complaint and try to find a resolution.Thank you, [redacted]

Hello - I have confirmed that this was processedThe funds should be available in *** [redacted] 's accountWe apologize for the inconvenienceThank you! [redacted]

Dear Revdex.com - we have been in touch with [redacted] and received her signed settlement agreementWe've fully resolved this issue and wish her the best for future success.Thank you, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is as satisfactory as it can be to me and the matter has been resolved Sincerely, [redacted] ***

Dear Revdex.com, We're very sorry that [redacted] wasn't satisfied with his experience with YodleWe have come to a resolution with [redacted] , and are also looking into why he had trouble reaching our client services department Thank you, [redacted]

Dear Revdex.com - we would like to sincerely apologize for what [redacted] experiencedThis is absolutely not acceptable, and we have escalated this issue with our sales management teamWe can understand why [redacted] would be frustrated and disappointed about thisWe will add him to our Do Not Contact listAgain, we're very sorry about this behavior - it is not indicative of the type of behavior we expect from our team.Thank you, [redacted]

Hello - we have reached an agreement with [redacted] , and have received confirmation from him that this has been settledWe're glad that we were to fully resolve this issue Thank you, [redacted]

Dear Revdex.com,We're very disappointed that [redacted] wasn't satisfied with his experience as a Yodle customer, and feels that there was a miscommunication about our servicesWe believe that online reviews are very important for local businesses, and work with our customers to enhance their online reputationI'm sorry that this wasn't the case for [redacted] We will look into it to understand what went wrongWe've come to an agreement with [redacted] and have closed his account.Thank you, [redacted]

Dear Revdex.com,We are still in the process of resolving these issues with *** [redacted] Our team has been in touch with him on the problems he listed in his complaint, and are working towards a solutionIt will take a couple of days for the changes to all be completed, but we fully expect that all of these issues will be resolved.Thank you, [redacted]

Dear Revdex.com,We have addressed [redacted] ***'s complaints, and have come to a mutually agreeable resolution and have closed his accountWe'd like to apologize for these issues, and thank him for working with us to find a solution.Thank you, [redacted]

Dear Revdex.com,We'd like to first say that we're sorry that [redacted] had this issue and didn't have a good experience with our client services teamIt seems like there may have been a miscommunication, and we have looked into what happenedIn the meantime, we have come to a resolution with *** [redacted] .Thank you, [redacted]

Dear Revdex.com,We're very sorry that [redacted] wasn't satisfied with our service, and we have resolved this matter with herWe would like to thank [redacted] for her feedback, and we wish her all the best for continued success in the future.Thank you, [redacted]

Dear Revdex.com - we're very sorry for any trouble [redacted] had closing his Yodle accountWe have been in touch with him and have closed his account and have resolved the billing issues mentioned in his complaint.Thank you, [redacted]

Dear Revdex.com, Thank you for raising this to our attentionWe have addressed this complaint with [redacted] to resolve the issue and close his account We have high expectations of professionalism across the organization, and we're sorry if this wasn't [redacted] ***' experienceWe are looking in to both his sales call and experience with our client services team to determine the appropriate course of action Thank you, [redacted]

Dear Revdex.com,We have spoken to [redacted] and have agreed on a settlement to close out this matterYodle is committed to providing the best possible service to our clientsWe are very sorry that things did not work as either we or [redacted] would have liked on this occasion but wish him all the best in his future marketing endeavorsBest, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] .We have further discussed the issue and I am to be issued a full refund, and I find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

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