[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
As per our last response, we have credited the complainant's last month billing of $73.23 to the credit card she has on file.
We hope this satisfactorily resolves this issue.
Thank you,
[redacted]
Director of Communications, Zurvita Inc.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
From: [redacted]
Sent: Monday, May 12, 2014 1:08 PMTo: drteamSubject: Zurvita
As stated by [redacted] at Zurvita, no one is getting anywhere with the back and forth on this.
We are not happy
that this woman goes out of her way to call us liars.. But she will have to
answer to God one day for the things that she already knows is the truth and
covered up by her and her company.
However, we accept
the refund, and close the case.
And thank you to
the Revdex.com that companies are held accountable for their actions.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.
Zurvita has looked into this matter and it appears there was an error in updating the pricing in her back office.
We have refunded the $74.04 and left a voice message to ensure [redacted] understands this is the first time in 8 years of business that we made made a price...
adjustment. It was time due to inflation of goods and the need to continue to provide a stellar product.
Zurvita set the price increase a month out and sent a letter out to our consumers to ensure they were aware.
Zurvita ensures our refund policy is openly stated and accepted upon sign up.In order to satisfy customer, we have issued a refund.Thank you, Erin [redacted]Director of Compliance
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
As per our last response, we have credited the complainant's last month billing of $73.23 to the credit card she has on file.
We hope this satisfactorily resolves this issue.
Thank you,
[redacted]
Director of Communications, Zurvita Inc.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
From: [redacted]
Sent: Monday, May 12, 2014 1:08 PMTo: drteamSubject: Zurvita
As stated by [redacted] at Zurvita, no one is getting anywhere with the back and forth on this.
We are not happy
that this woman goes out of her way to call us liars.. But she will have to
answer to God one day for the things that she already knows is the truth and
covered up by her and her company.
However, we accept
the refund, and close the case.
And thank you to
the Revdex.com that companies are held accountable for their actions.
Sincerely, [redacted]
P.S. check is received
in mail today.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.
Zurvita has looked into this matter and it appears there was an error in updating the pricing in her back office.
We have refunded the $74.04 and left a voice message to ensure [redacted] understands this is the first time in 8 years of business that we made made a price...
adjustment. It was time due to inflation of goods and the need to continue to provide a stellar product.
Zurvita set the price increase a month out and sent a letter out to our consumers to ensure they were aware.
Thank you,
Erin
Zurvita ensures our refund policy is openly stated and accepted upon sign up.In order to satisfy customer, we have issued a refund.Thank you, Erin [redacted]Director of Compliance