Croman Real Estate
Added by Reviewer1650795
Review: My lease with Croman Real Estate/9300 Realty terminated on July **, 2015. I provided them with my new address and was told, in writing, to expect my security deposit within 45-60 days after lease termination. Approximately Sept [redacted]. The apartment I moved to was having gas leak issues and I moved out the very end of September (around the 60 day mark) and still had not received my security deposit. Before moving I set up a mail forwarding to have all mail forwarded to my new address, I received multiple pieces of forwarded mail but nothing from 9300. About 10-12 days after moving I called 9300 to ask about my check and was told it was sent, but that they would cancel the check and resend it to my new address. I had offered to come pick it up in their office but they said "No, we'll just send another check" I never received that check. Since then I have been calling multiple times a week, I'm being forwarded to voicemail boxes where I leave tons of voicemails, I have called over 30 times and I am being given the run around. When I am finally able to speak with some one, I'm told that "it's being taken care of and we'll call you back in a couple days so you can come pick up the check this time" but no one ever calls me back. It is now the 3rd week in November, I still have no check. I was finally able to speak with my former property manager who was no help at all and proceeded to blame me for the problem because I moved out of that second apartment - but her position is faulty because I should have had the check before I moved out - I should have never had to provide them with my new address since when I moved out of the second apartment it had been 60 days since my lease terminated. The property manager told me that its not her job to get the check to me and that its not her job to call me back since I'm no longer a tenant. I need my money. This has gone on way too long. I believe that Croman Real Estate/9300 is lying to me in the hopes that i'll give up and forget my check. they cannot withhold this check from me without cause, and they have no cause. Someone needs to investigate and address the issues with 9300 and Croman Realty, I know I am not the only one in this situation, but I refuse to be another victim of 9300/Croman.Desired Settlement: I want my security deposit to be left at the front desk, for me to pick up and deposit.