Patterson Remodeling & Custom Tile, Inc.

My husband & I are very happy to refer [redacted] & Patterson Remodeling & Custom Tile to all of our friends & family. From the moment that [redacted] walked into our home, we knew we had the right person for our job. We had new floor tile installed throughout the house, a kitchen backsplash & the whole interior of the house painted. [redacted] price for everything was fair.He is honest, dependable, his crews were always on time & the jobs were completed as promised. We couldn't be happier with our new home & everyone who sees our home is very impressed with the quality of the work & attention to detail that is the cornerstone of Patterson Remodeling. The quality of the work is very important to [redacted] & it shows in the finished product. We are behind this company 100%.They are the
real deal!

So many times you read negative reviews. This is not one of those negative comments. Our experience with Patterson Remodeling was absolutely amazing. We have dealt with numerous contractors in the past and it was always a battle. Not so with Patterson Remodeling. I had my battle gear on when we started dealing with them, because they’re a contractor. I soon found out they return calls, they do what they say they are going to do, when they said they were going to do it and they do it for a fair price. Like with any projects, there are bumps along the way however the difference is that they will make it right without asking for any addition money. They genuinely care about the work they do. We tiled our entire house (2,550 sq. ft.), painted all of the interior walls, replaced our kitchen counter top and the counter top in all three bathrooms. In addition, we tiled our bathroom showers and put new doors in each shower as well as other smaller projects. We actually trusted what they said and respected their opinion. We were very lucking to have Patterson Remodeling do our remodeling and strongly recommend them for any project you are contemplating.

We suffered a significant water pipe leak in an interior wall and our insurance company recommended Patterson Remodeling for the repair work. Despite being very busy because of recent flooding damage around the valley, [redacted] came out to inspect our damage a day after I called, and he had a team begin work the following week. In five days our living room, family room, and study were back together and better than new. We took this opportunity to upgrade from carpet to hardwood, and [redacted] crew was terrific- careful but quick. [redacted] had all four work crews arriving like clock work. Nobody wants to suffer water damage, but if it has to happen, then Patterson can get it fixed with skill, speed, and honesty.

I would like to share what a great experience we had with Patterson Remodeling & the team. Our complete home renovation was done in a timely manner, and we couldn't be more pleased with the work that was rendered, the pricing and money saved and especially the communication "[redacted] Patterson" gave to us along the way. He found many problems unforeseen and acted promptly to inform us of our options and to keep the project moving forward and within our time frame. We couldn't be more happy with Patterson Remodeling, we have already referred "[redacted]" and Patterson Remodeling to many of our friends. Thank you for everything

I purchased a townhome that needed to be remodeled and hired [redacted] to do the tile work. They did a great job, were willing to work around another conttractor who wasn't very good at staying on schedule and got the job done very quickly. [redacted] was good at keeping to the schedule, finding ways of cutting costs and in the end bringing the job in at the agreed to price.

I used Patterson Remodeling for tile flooring. I had received other quotes from [redacted] etc... I ended up using Patterson because the price was much better than the others. I highly recommend using them. [redacted] was very helpful in helping me with my project. He was very professional and kept in contact with me throughout the process. The workmanship was excellent, and workers always showed up on time. I have recommended them to my friends and will be using them in the future. Great customer service!

My fiancé and I just bought our first home and with much to be done decided to find a remodeling company that "can do it all." We were referred by friends to use Patterson Remodeling. After seeing the beautiful job that was done at our friends home, we felt very comfortable going with Patterson. We met with [redacted], one of the representatives and after just a couple of weeks they had completed everything, which the other companies that we received quotes from told us it would be done in no less that 30 days which would postpone our move in date. To our surprise, [redacted] and his team got it all completed and looking amazing in half the time. I will be refer erring Patterson to everyone I know with an A+ rating. Way to go guys!!!!!

They left thin set mortar splatters all over the walls. I had to clean them myself. They did a poor job with the grout, they left low spots when they wiped off the tile. Never finished the doorway carpet transitions when they told us they would. When asked about it they denied saying they would do it but promised to send someone to fix it. They never have followed up.

Patterson Remodeling: Estimator/job Foremen: "Dustin". Installers: David & Aaron.

Highly recommend this company for installation of flooring/tile. Our Manufactured home was a complicated installation and was accomplished in a timely manner and an exceptional outcome.

The customer service rendered by Dustin (Patterson Remodeling) was exceptional and greatly appreciated. David and Aaron are very capable; the underflooring presented a challenge with odd angles and uneven surfaces and turned out beautifully. They are quite talented and skillful - We will be having them install other tile in our home. Really an excellent experience - we have had several tiling opportunities in previous homes and this group, by far, provided the best service. We will be recommending them to several of our neighbors and family

I submitted a review a few weeks ago, that I want to amend. I gave a "neutral" score, but have since then, wished to give a more positive review.

It was regarding the larger driveway we had pavered. The experience was mixed because the first crew did a very inadequate install, but Patterson Remodeling served us well by having a new (licensed) crew tear out all 6500 sq ft of pavers and re-install the driveway..this time it has turned out very well. We have now had some time to make use of the driveway and it is standing up and serving us beautifully. We do very much appreciate Patterson Remodelling seeing to it our project was completed to satisfaction. We are so pleased with this new driveway! I'd like to give them a positive review, instead of neutral as previously submitted. Thank you

(Because the experience started out so badly, I cannot give them a 10, but because they did go through the long, and costly process of completely re-doing the driveway, and we are very happy with it, we can rate them 8 at least.)

mrm

If I could provide negative stars, I would do so. After receiving the contact information through Floor and Décor for Patterson remodeling, I provided information, answered additional questions, and was told that a quote for new countertops would be forthcoming. Weeks later, after more than 12 phone messages/calls, a call to the office, numerous emails to Mark, and a conversation with Floor and Décor's installation counterpart, I have still not received the quote for the work provided, nor have I received a phone call, email, or message saying that they were too busy, or were not interested in doing the work. Very poor business practices. Don't waste your time with Patterson Remodeling!

Patterson did a whole house remodel for us following a flood. We can't say enough positive things about [redacted] and every Patterson employee who worked on our home. Everyone was extremely professional, skillful and did an outstanding job!

My Wife & I had Patterson Remodeling & Custom Tile install Granite Counters in our Kitchen and Bathroom, also install Floor Tile throughout our home in the Summer of 2014, they did a nice Job and was pleased with very little complaints. This year 2015 we contacted [redacted] with Patterson and wanted a estimate on a Built in Media Center in our Great Room, [redacted] came out and took Pictures and measured etc. A week latter no one contacted us, my wife called and left a message for [redacted] to call us, again no call, we e-mailed the Company about the estimate we wanted, again no call! Just before we contacted Patterson for this estimate we recommended Patterson to our friends for some Granite to be installed in their Kitchen and Bathroom which they did do the job with some problems, we are so disappointed this time with Patterson that I don't think we would do business again, also wish we would never have recommended Patterson to our friends also, a very Disappointed Experience homeowner that got treated like [redacted] the second time around. [redacted]