Lebron provided exceptional service when performing annual a/c inspection He took the time to explain what he did, what issues he found, and what he proposed as recommended solutions Highly recommended!
First of all, the Service Manager, Alberto, arrived on time, was efficient and thorough, checked and cleaned the compressor and the handler and made recommendations to consider for a future visit Recommend Northside Services for your AC and Heating needs
After working with Northside Services for years of A/C maintenance, I recently requested service from the Plumbing side of the businessJason was prompt, professional, personable and with years of plumbing experience, he was knowledgeable in his fieldPrices are reasonable and happy to say, "not the typical plumber experience"
The employees were very knowledgeable, professional and very willing to work with my needs and budget I didn't feel pressured in any way They were very courteous and explained everything thoroughly They cleaned up everything and hauled away all of the old unit and ducks
One morning we were awaken by silence from our AC unitIt died after years What are going to do? We immediately called our A/C professionalsNORTHSIDE They arrive within hours We called them because we had TRUST in there service over the years The Owners are Christians and believe in God's principles Do to others and to how you would wants others to do to you After examination our existing unit was certified as Dead The service technician reviewed with me the options Repair or replace Made no sense in repairing a year old unit I decided to replace entire system Replaced with new ton unit The new unit arrived within days The unit was installed immediately I paid by credit card and earned my rewards points That was important Helps play for next vacation I would recommend NORTHSIDE for anyone needed A/C service or new unit They are the best!
I have dealt with Northside Services for many years and have always been very pleased with their service Today I would like to praise Gary G and Zack A for their total professionalism and friendly attitude while completing the maintenance on my A/C unit They arrived on time and were very courteous and knowledgeable
After calling for service Lebron answered the callHe is extremely professional, making sure he called when he was on the way with a time of arrivalHe has a very polite and friendly demeanor He is kind and considerate as well as appreciative of kindness shown to himHe throughly checked the system and gave us a detailed verbal report as to what he found, both good and needing repairHe found a leak in the coil, which was fully repaired under extended warrantyThe new work is warranteed for twelve monthsNorthside Services is an outstanding company to do business withThey are professional, concerned and extremely competent in their workOne would not make a mistake is hiring this company to do A/C work
Reputable company that is always fair in dealing with its customers On the few occasions that something has happened with regard to repairs or installation over the past 10+ years I have worked with them, the company has been EXTREMELY fair in dealing with me
Northside Services is an awesome company and has the best qualified, positive and professional empoyees ever I don't see how anyone could ever have an issue with Northside Services They definitely have excellent Management and Leadership at the helm If you need a new AC unit, Hot water heater or whatever they are your best choice A customer for life!!!
I am a long time customer of Northside Services because my experiences with them have shown me that they live up to their advertising and claims of customer service I have never been disappointed with any of their personnel and it seems as though they just keep getting better and better On May 10, 2016, I had our annual air conditioner maintenance performed by Patrick O He was extremely patient with us and spent a lot of time showing us video footage of our equipment in the attic A picture is, in fact, worth a thousand words Patrick is an excellent example of the first class type of employee hired by Northside
Lebron was very thorough, showed specific pictures of all units inspected and provided an explanation with the pictures of everything that he did--very professional
I have used Northside Services for the past yearsQuick to respond when called aponVery courteous and knowledgeable in there filed and answering all your questionsHad to finally replace the old unit I hadThank you Northside Services and staff for the fast and top notch service I recivedI give you ***Many thanks, Robert
Outstanding service and repair by Northside Services and the people that did the work.
Very considerate and explained all that they were doing.
Very highest recommondation for the company and their people.
Also the dispatcher deserves great credit.
The side of their truck says "Guided by Christian Principles". It should really say "Guided by No Principles". Slogans are just words, but it is deeds that count. Less than one year after Northside installed a new $6,000 A/C system, roofers installing a new roof drove a nail through the copper lines in the attic. The lines were not to code and actually touching the underside of the roof sheathing.
Northside came out to make repair and said they were not responsible because they had reused the old lines when they installed the new unit; what a surprise! They then charged $781 for one hour work to repair. Northside said the roofers should taken more care. They are the ones that should have taken more care to make sure the lines to which they were attaching the new equipment was to code. When asked how they could charge over $500 per hour labor they said it was a flat rate no matter how long they are there. Yeah flat out shameful. You can bet if the repair took longer than the flat rate there would be an up-charge.
Lebron provided exceptional service when performing annual a/c inspection He took the time to explain what he did, what issues he found, and what he proposed as recommended solutions Highly recommended!
First of all, the Service Manager, Alberto, arrived on time, was efficient and thorough, checked and cleaned the compressor and the handler and made recommendations to consider for a future visit Recommend Northside Services for your AC and Heating needs
After working with Northside Services for years of A/C maintenance, I recently requested service from the Plumbing side of the businessJason was prompt, professional, personable and with years of plumbing experience, he was knowledgeable in his fieldPrices are reasonable and happy to say, "not the typical plumber experience"
The employees were very knowledgeable, professional and very willing to work with my needs and budget I didn't feel pressured in any way They were very courteous and explained everything thoroughly They cleaned up everything and hauled away all of the old unit and ducks
One morning we were awaken by silence from our AC unitIt died after years What are going to do? We immediately called our A/C professionalsNORTHSIDE They arrive within hours We called them because we had TRUST in there service over the years The Owners are Christians and believe in God's principles Do to others and to how you would wants others to do to you After examination our existing unit was certified as Dead The service technician reviewed with me the options Repair or replace Made no sense in repairing a year old unit I decided to replace entire system Replaced with new ton unit The new unit arrived within days The unit was installed immediately I paid by credit card and earned my rewards points That was important Helps play for next vacation I would recommend NORTHSIDE for anyone needed A/C service or new unit They are the best!
I have dealt with Northside Services for many years and have always been very pleased with their service Today I would like to praise Gary G and Zack A for their total professionalism and friendly attitude while completing the maintenance on my A/C unit They arrived on time and were very courteous and knowledgeable
professional,efficient yet humorous
After calling for service Lebron answered the callHe is extremely professional, making sure he called when he was on the way with a time of arrivalHe has a very polite and friendly demeanor He is kind and considerate as well as appreciative of kindness shown to himHe throughly checked the system and gave us a detailed verbal report as to what he found, both good and needing repairHe found a leak in the coil, which was fully repaired under extended warrantyThe new work is warranteed for twelve monthsNorthside Services is an outstanding company to do business withThey are professional, concerned and extremely competent in their workOne would not make a mistake is hiring this company to do A/C work
Reputable company that is always fair in dealing with its customers On the few occasions that something has happened with regard to repairs or installation over the past 10+ years I have worked with them, the company has been EXTREMELY fair in dealing with me
Northside Services is an awesome company and has the best qualified, positive and professional empoyees ever I don't see how anyone could ever have an issue with Northside Services They definitely have excellent Management and Leadership at the helm If you need a new AC unit, Hot water heater or whatever they are your best choice A customer for life!!!
Excellent and timely job...They installed a ton AC unit and a 3/ton mini split system...Very professional and cleaned up after themselves
I am a long time customer of Northside Services because my experiences with them have shown me that they live up to their advertising and claims of customer service I have never been disappointed with any of their personnel and it seems as though they just keep getting better and better On May 10, 2016, I had our annual air conditioner maintenance performed by Patrick O He was extremely patient with us and spent a lot of time showing us video footage of our equipment in the attic A picture is, in fact, worth a thousand words Patrick is an excellent example of the first class type of employee hired by Northside
They were knowledgeable, amiable, and efficient I wish I could hire them for my property in VA
Brian did an excellent job on maintaining the unitVery friendly attitude and very ProfessionalThe company is lucky to have employees like him
Excellent, professional, prompt , competent service
Lebron was very thorough, showed specific pictures of all units inspected and provided an explanation with the pictures of everything that he did--very professional
Andrew has excellent work ethics and is very helpful with explaining all of the information I needed to know about my new air conditioner system
I have used Northside Services for the past yearsQuick to respond when called aponVery courteous and knowledgeable in there filed and answering all your questionsHad to finally replace the old unit I hadThank you Northside Services and staff for the fast and top notch service I recivedI give you ***Many thanks, Robert
Outstanding service and repair by Northside Services and the people that did the work.
Very considerate and explained all that they were doing.
Very highest recommondation for the company and their people.
Also the dispatcher deserves great credit.
The side of their truck says "Guided by Christian Principles". It should really say "Guided by No Principles". Slogans are just words, but it is deeds that count. Less than one year after Northside installed a new $6,000 A/C system, roofers installing a new roof drove a nail through the copper lines in the attic. The lines were not to code and actually touching the underside of the roof sheathing.
Northside came out to make repair and said they were not responsible because they had reused the old lines when they installed the new unit; what a surprise! They then charged $781 for one hour work to repair. Northside said the roofers should taken more care. They are the ones that should have taken more care to make sure the lines to which they were attaching the new equipment was to code. When asked how they could charge over $500 per hour labor they said it was a flat rate no matter how long they are there. Yeah flat out shameful. You can bet if the repair took longer than the flat rate there would be an up-charge.
Slogans are cheap. Character is priceless.