AAA Absolute Dumpsters

I received [redacted] 's complaint I was able to locate one account in our office for our client, [redacted] under the name [redacted] I have contacted the credit bureaus & advised them to remove this entry from [redacted] 's credit history That request was processed today the confirmation number is [redacted] Please give them at least days to update your historySincerely, Elena S [redacted] Manager File [redacted]

I received Mr [redacted] 's complaint As per his request we have stopped collections on his account & have returned the file to our client I have requested this entry to be removed from his credit history That request was processed in my office todayThe confirmation number [redacted] .If Mr [redacted] has any further questions concerning his account I would suggest he contact the original creditor, [redacted] Sincerely, Elena S [redacted] , Manager File P [redacted]

I received [redacted] ’s complaint stating we have violated FDCPA Collection Practices Our records indicate that is incorrect We have attempted to contact [redacted] by mail at the same address listed on this complaint several times Letters were sent to her on 5/4/2017, 6/8/2007, 6/19/& 7/14/ We have also left multiple phone messages for her on the phone number listed on this complaintAs per her dispute we will cease all contact with her & we have requested the credit bureaus remove this entry from her credit history That request was processed 8/2/ The confirmation number is [redacted] I would suggest that [redacted] contact our client Penn Foster School directly to resolve her past due tuition Sincerely, Elena S [redacted] Manager File [redacted]

I received [redacted] 's complaint on 2/24/concerning her payment to our client That payment was made on 2/22/& our client updated us of that payment on 2/27/ Updates are not made on an individual basis Her records have been updated to paid in full & as a courtesy I have requested all credit bureaus remove this entry from her credit history Sincerely, Elena S [redacted] , ManagerFile [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I received [redacted] complaint concerning her credit report I have enclosed a copy of her online enrollment agreement with our client, [redacted] The school placed a total tuition amount of $ 1,in our office for collection That is what we placed on her credit report as past due & according to her student records at the school that is the correct amount The initial price of [redacted] tuition was $1, When she enrolled, she agreed to make a down payment of $& monthly payments of $for months & a final payment of $ She has made only payments towards her tuition since she enrolled last SeptemberUnder the guidelines of her enrollment I have listed the schools policy for payment: Payment Plan “Unless you (the student) select the Full Payment Plan Option, the first monthly payment will become due approximately twenty-eight (28) days after the Enrollment Form has been processed In the event a monthly payment is ten days late, a $late fee will become due If the default is not covered within forty (40) days of the institutions notice, we reserve the right to call the total program price due immediately plus any related collection or attorney fees Should you decide to cancel, the amount due is based on the cancellation policy.” The refund policy she has mentioned in her complaint does not apply to this situation because she did not cancel her semester The school held her account for months without payment On June 18, the school placed her account in our office for her tuition balance of $ 1, If [redacted] would like to cancel this semester & only pay for the portion of exams she completed she can still do that Based on her enrollment her cancellation fee is $ She has completed 12.50% of the semester Otherwise she can certainly continue her studies once her tuition is paid Sincerely, Elena S [redacted] Manager File [redacted] st1\: [redacted] / [redacted] Style Definitions */

I received [redacted] 's complaint concerning his tuition debt with our client, [redacted] School I have attached a copy of [redacted] 's online enrollment agreement with the school His obligation is to our client We were simply hired by the school to collect his past due tuitionThe schools records indicate [redacted] has completed the education portion of his program & needs to satisfy his tuition requirements in order to receive his diplomaAs a courtesy I have advised the credit bureaus to remove this entry from his credit; however our client does expect payment for their services I would suggest he contact the school directly to resolve his tuition debt.Sincerely, Elena S [redacted] , ManagerFile [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: they said I would have to resolve my back past tuitionand futher more I has reguested to them for an cancellation to be made on this contract,which mean I which to cancel it I told them to cancel this contract and for them to remove my name from their list , because when I read this agreement, I didnt know it has all of that other stuff in it, I cant pay that Regards, [redacted]

I received Ms***’s complaint Her account was placed in our office on 12/29/by our client [redacted] CollegeMs [redacted] enrolled in the Healthcare Administration course with my client online 04/09/ This account has not been sold to our officeAccording to her student records she agreed to make monthly payments towards her tuitionHer last tuition payment was 08/09/& they have not had any contact from Ms [redacted] since 06/20/ [redacted] College has advised me this account has not been resolved with themWe spoke to Ms [redacted] on 06/16/at that time she advised us to stop calling her All calls were stopped Our calls are monitored & recorded At no time did any of our representatives yell or curse at Ms***As a courtesy I have requested that [redacted] , [redacted] , [redacted] & [redacted] delete this entry from her credit history That request was processed today However I would suggest she contact the school directly in order to resolve her tuition debtSincerely, Elena S [redacted] , ManagerFile [redacted]

I received [redacted] ’s complaint today & I am a little confused as to the complaintI do see the date on your letter is 4/30/- [redacted] called our office on 5/2/ She thought she had canceled this account She stated she had moved several times & did not know the original creditor placed her account in collections We had made several attempts to contact her via phone & mail She had stated she did not receive any of our letters as to the address changesAt that time [redacted] agreed to pay her past due balance with the understanding that all entries from our company would be removed from her credit history Her payment was processed 5/2/& on 5/3/we requested all credit bureaus remove this entry from her credit history [redacted] also emailed requesting a receipt be emailed & faxed to her mortgage company That request was also processed on 5/2/We have done everything she has requested We have removed this from her credit We have contacted her mortgage company showing proof of payment (please see attached receipt) This complaint has already been resolvedSincerely, Elena S [redacted] Manager File [redacted]

I received Mr Grimsley's complaint today concerning our entry on his credit history for our client, [redacted] School We have no record of [redacted] ever contacting us to validate this debt This is the first contact we have had from him This account was placed in our office on 9/22/ We have made multiple attempts to contact [redacted] to try & resolve this matter We received no response As per his request, attached please find a copy of his online Student Enrollment Form with our client [redacted] enrolled in the High School Program in March He paid a total of $towards his tuition & submitted out of exams [redacted] does have a past due balance of $1540.80.Sincerely,Elena S [redacted] , ManagerFile [redacted] / [redacted]

As per [redacted] 's request we have stopped all communication to her regarding this account She will receive no further contact from our office However we are not showing any payments made on this account Please have her contact me directly in order to rectify this discrepancy or to provide us with proof of paymentsSincerely, Elena S [redacted] ManagerFile [redacted]

I have reviewed our records for Mr [redacted] regarding this complaintOur records show that we have never had any contact with Mr [redacted] We have had no phone conversations with Mr [redacted] We do not even have his phone number Mr [redacted] was not threatened by USCB Corporation This is not something we practice & have years of call records to prove this I am not sure who Mr [redacted] received this alleged call from but it was not from our office & we have the phone records to prove this As a courtesy to Mr [redacted] I have requested that [redacted] , [redacted] , [redacted] and [redacted] delete this entry from his credit history That request was processed in my office today I am going to suggest Mr [redacted] contact our client, [redacted] College in order to resolve his tuition debt Sincerely, Elena S [redacted] , Manager File [redacted] st1\: [redacted] / [redacted] Style Definitions */

Normal 0 false false false MicrosoftInternetExplorer4 As per [redacted] 's request, I have requested that [redacted] , [redacted] , [redacted] and [redacted] delete this entry from their credit history. That request was processed in my... office today. The confirmation number is # [redacted] . If you have any other questions or concerns please do not hesitate to contact me.Sincerely, Elena S [redacted] , ManagerFile [redacted] / [redacted] Style Definitions */

I received [redacted] ’s complaint concerning her account with our client [redacted] According to the [redacted] ’s records at the school, she enrolled in their Art Program on 4/7/ Her cancellation request was received in writing on 6/27/ The school responded to her request in writing She was advised that in accordance with the terms of her enrollment she owed the balance of her tuition ($579.00) to cancel her contractI have enclosed copies of all three of those documentsAs a courtesy I will request the credit bureaus remove this entry from her credit; however I would suggest [redacted] contact [redacted] to resolve her past due tuitionSincerely, Elena S [redacted] , Manager

We have received Mr [redacted] ’s responseAs indicated in our previous response, we have stopped all collections on his account, returned the file to the original creditor & removed all entries from his credit history It is always our desire to reach an accepted resolution for the customer We are sorry that Mr [redacted] does not agree with our response however we have fully complied with all rules & regulations pertaining to his accountThis account has been closed & Mr [redacted] will need to contact the original creditor for any further information on his account Sincerely, Elena S [redacted] , ManagerFile [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I am not certain why *** *** has rejected our response. In her initial complaint she requested this be removed from her credit history as her desired outcome. That is exactly what we did. We requested the credit bureaus remove this from her credit & we ceased collections on her account.She will need to contact our client to resolve this. We cannot eliminate her contract with the school.Sincerely, Elena S***, ManagerFile ***

I received *** ***s complaint concerning an entry on
her credit history from our office.
This account is for a program *** *** enrolled in with
my
client *** *** ***
for Medical Administrative Assistant on 9/2/(Please see copy of contract
enclosed). She submitted out of
exams for this course and has a past due balance of $
We have attempted to contact her by mail on several
occasions at the address listed on her complaint. Letters were sent to that address on the
following dates: 03/05/2015, 04/10/2015,
05/21/2015, 08/28/2015, 09/29/2015, and 11/03/2015. We did not receive the letters back & have not received
any response from *** ***
On 06/05/we received an online dispute from the credit
bureaus. We verified the information
provided in the dispute & updated this entry on her credit history to a
disputed status. If she has any further questions she can contact me directly @ ###-###-####.Sincerely, Elena S***, Accounts ManagerFile ***

I received *** *** complaint today. *** *** paid his balance on 4/11/2017. We received an email yesterday requesting a payment receipt be sent to him. We processed his request & responded to his email today. (Please see attached payment receipt) We
do need at least hours to process such a requestOur client was updated of his payment today. We do not update them on an individual basis but a scheduled basis. His account is paid in full & a receipt was emailed. Sincerely, Elena S***, ManagerFile ***