AAA Absolute Dumpsters

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I received *** C***’s complaint.
This account was placed in our
office 01/10/under the name *** G***I have attached a copy of the online
enrollment
application that was submitted to our client
The address used for this enrollment was ** *** ***, Quincy,
FL ***;
which is the address we have listed on our records as well. It is the same address listed on this
complaint.
Our company did try to contact *** G*** on several
occasions to try & help her resolve this debt A notification letter as well as several
other letters was mailed to that address.
We received no response to our letters.
As a courtesy I have requested all four credit bureaus
remove this entry from *** C***’s credit history. That request was processed in my office
today.
I would suggest she contact our client *** *** *** to resolve her past due tuition
Sincerely,
Elena S***
Manager
File ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Ms***:I received your Revdex.com complaint today concerning our client, *** ***
***I am unable to locate any records in our database by your name, address or phone number.You stated you have never done any business with this company & would like this removed from
your credit historyIn order for me to access that information I would need our digit account number listed on your credit reportIt is possible the credit bureaus have placed this entry on your credit in error.Please contact me with more information concerning this account so that I can help you locate this information & properly assist you.I look forward to hearing from you.Sincerely,Elena S*Account Manager

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: this account was paid off in april or may of This company added it onyo my credit report as of We have lived in Florida since April 1, We have not had any service with this comany since, and do not owe them any more moneyEvery time we try calling and sending proof, they tell us it isn't good enoughWe have had enough
Regards,
Karen C***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I received *** ***'s complaint. I was able to locate one account in our office for our client, *** *** *** under the name *** ***. I have contacted the credit bureaus & advised them to remove this entry from *** ***'s credit history. That
request was processed today. the confirmation number is ***. Please give them at least days to update your historySincerely, Elena S*Manager File ***

I received *** *** complaint concerning his account with our client, *** *** ***I would be happy to clarify what happened. I have enclosed a copy of his online enrollment as well as the cancellation terms for his agreement. *** *** enrolled in the
*** *** program on 5/10/2017. He requested the cancellation of his course on 5/18/2017. Based on the terms of his enrollment contract *** *** is obligated to the cancellation fee for this program because he did not cancel with in days of enrollment He was notified by my client on 5/19/in writing that he would owe $to cancel (also enclosed). Reminder letters were also sent to him on 6/& 7/14. The school did not receive any response. His account placed in our office for collections on 8/1/ *** *** called our office & 8/11/& set up a payment plan to pay his cancellation fee. So it is unclear to me why he is asking for a refund when he has already set up a payment arrangement. I have canceled this arrangement until *** *** contacts me directly

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Attached please find copies of Ms***'s online enrollment agreement with our client, Ashworth College, as well as her payment history. Ms***'s account was placed in my office 2/23/2016. We have mailed letters to the address listed on this complaint but have not received any
response. We also attempted to contact Ms*** at the phone number listed but we unable to reach her. According to her student records at the school Ms*** owes $for her past due tuition. The school does not owe Ms*** any monies back. I would be happy to help Ms*** resolve this debt. She can contact me directly at ###-###-####.Sincerely, Elena S*Manager

I received *** *** complaint concerning her account with our client *** *** SchoolI have attached a copy of her online enrollment contract with the school. *** *** enrolled in their High School program & agreed to make monthly payments. Because she did not
continue to make her monthly payments and she did not contact the school to cancel her studies the school has held her liable for the tuition balance regardless if she started the program or not. *** *** can still cancel her program based on the parameters of her contract. That cancellation fee is $ 156.00. Once that cancellation fee is paid in full her account will be closed with our office as well as with the school. As a courtesy I have requested the credit bureaus remove this entry from her credit history however she does still owe the school at least the cancellation fee for this programI would suggest *** *** contact me directly to resolve this. I can Be reached @ ***.Sincerely, Elena S***, ManagerFile ***

I received this very same complaint from *** *** *** via
email on 9/17/2015. I responded to her
that same day. I requested she provide
me with the incorrect
telephone number so that I could research what
occurred. I received a response to that
email on 9/20/2015. *** *** did not
provide me with that phone number or any other information but asked if I could
tell her why were calling.
Before I had a chance to respond to her last email I
received this Revdex.com complaint. On
9/14/we received a phone call from telephone number ###-###-####. A man stated he received several calls from
our office. Our representative advised
him we were trying to reach *** ***.
The gentleman stated no one by that name resided at that number. We advised him we simply had a wrong number
& apologized for disturbing him.
At no time did the representative disclose any information
about *** ***’s account. That number
was removed from our database on 9/14/2015.
As a courtesy I will hold all telephone calls to *** ***.
Sincerely,
Elena S***
Manager
File # ***

I received [redacted]’s complaint stating we have violated FDCPA Collection Practices.   Our records indicate that is incorrect.   We have attempted to contact [redacted] by mail at the same address listed on this complaint several times.  Letters were sent to her on...

5/4/2017, 6/8/2007, 6/19/2017 & 7/14/2017.  We have also left multiple phone messages for her on the phone number listed on this complaint. As per her dispute we will cease all contact with her & we have requested the credit bureaus remove this entry from her credit history.  That request was processed 8/2/2017.  The confirmation number is [redacted]. I would suggest that [redacted] contact our client Penn Foster School directly to resolve her past due tuition.   Sincerely, Elena S[redacted] Manager File [redacted]

Thank you for contacting our office. I appreciate your letting us know we have contacted you in error. I have removed your information from our records & we will not contact you again.  Any entries reported to USCB Corporation on your credit history will be removed.  I am sorry for any...

inconvenience this may have caused.  If you have any further questions or concerns please don't hesitate to contact me. Sincerely,Elena S[redacted], Manager

I am sorry [redacted] does not agree with my response.   The schools records indicate that he did enroll & participate in this program.  As a courtesy we have stopped collections on this account & returned the file to [redacted].  Any entries to his credit history will be deleted. I would recommend [redacted] contact [redacted] directly to resolve his tuition debt.Sincerely, Elena S[redacted], ManagerFile [redacted] / [redacted]

I received [redacted] complaint concerning her credit
report
I have enclosed a copy of her online enrollment agreement
with our client, [redacted]. The
school placed a total tuition amount of $
1,in our office for collection. That
is what we placed on her credit report as past due & according to her
student records at the school that is the correct amount
The initial price of [redacted] tuition was $1,683.00. When she enrolled, she agreed to make a down
payment of $& monthly payments of $for months & a final
payment of $44.00. She has made only
payments towards her tuition since she enrolled last SeptemberUnder the guidelines of her enrollment I have
listed the schools policy for payment:
Payment Plan
"Unless you (the
student) select the Full Payment Plan Option, the first monthly payment will
become due approximately twenty-eight (28) days after the Enrollment Form has
been processed. In the event a monthly
payment is ten days late, a $late fee will become due. If the default is not covered within forty
(40) days of the institutions notice, we reserve the right to call the total
program price due immediately plus any related collection or attorney fees. Should you decide to cancel, the amount due is
based on the cancellation policy."
The refund policy she has mentioned in her complaint does
not apply to this situation because she did not cancel her semester. The school held her account for months
without payment. On June 18, the
school placed her account in our office for her tuition balance of $ 1,
If [redacted] would like to cancel this semester & only
pay for the portion of exams she completed she can still do that. Based on her enrollment her cancellation fee
is $ 650.10. She has completed 12.50% of
the semester. Otherwise she can
certainly continue her studies once her tuition is paid
Sincerely,
Elena S[redacted]
Manager
File [redacted]

I received Ms. [redacted]’s complaint.  Her account was placed in our office on 12/29/2015 by our client [redacted] College. Ms. [redacted] enrolled in the Healthcare Administration course with my client online 04/09/2013.  This account has not been sold to our office. According to her student records...

she agreed to make monthly payments towards her tuition. Her last tuition payment was 08/09/2013 & they have not had any contact from Ms. [redacted] since 06/20/2013. [redacted] College has advised me this account has not been resolved with them. We spoke to Ms. [redacted] on 06/16/2016 at that time she advised us to stop calling her.  All calls were stopped.  Our calls are monitored & recorded.  At no time did any of our representatives yell or curse at Ms. [redacted]. As a courtesy I have requested that [redacted], [redacted], [redacted] & [redacted] delete this entry from her credit history.  That request was processed today.  However I would suggest she contact the school directly in order to resolve her tuition debt. Sincerely, Elena S[redacted], ManagerFile [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: they  said I  would  have  to  resolve my back past tuition. and   futher more  i  has reguested   to  them for an  cancellation  to be  made  on    this  contract,which mean  i  which    to    cancel  it.  i  told  them  to  cancel this  contract   and  for  them  to   remove  my name  from  their  list  , because  when   I   read  this   agreement, I didnt    know  it has  all of  that  other   stuff   in it, I cant  pay that  .
Regards,
[redacted]

I received [redacted]'s rejection letter & I am a little confused.  [redacted] has stated that this bill was paid in April or May of 2011.  I have attached copies of her original enrollment contract, grade history & payment history from the original creditor.  The date of enrollment was 05/04/2013, the last exam was submitted on 8/13/2013 & her last payment was on 1/16/2014.I believe  there is some confusion as to what bill she is referring to.  This is for the Medical Coding & Billing course she enrolled in with original creditor, US Career Institute.  This account was opened several years after the date [redacted] is stating she has paid this.  I am hoping by reviewing the attached documents we can clear up any confusion & moving forward get this resolved. I can be reached directly @ ###-###-#### & am more than happy to help [redacted]. Sincerely, Elena S[redacted]ManagerFile [redacted]

I received [redacted]’s complaint concerning her account with our client [redacted]. According to the [redacted]’s records at the school, she enrolled in their Art Program on 4/7/2014.  Her cancellation request was received in writing on 6/27/2014.  The school responded...

to her request in writing.  She was advised that in accordance with the terms of her enrollment she owed the balance of her tuition ($579.00) to cancel her contract. I have enclosed copies of all three of those documents. As a courtesy I will request the credit bureaus remove this entry from her credit; however I would suggest [redacted] contact [redacted] to resolve her past due tuition. Sincerely, Elena S[redacted], Manager