AAA Absolute Dumpsters

I received [redacted]'s complaint on 2/24/2017 concerning her payment to our client.  That payment was made on 2/22/2017 & our client updated us of that payment on 2/27/2017.  Updates are not made on an individual basis.   Her records have been updated to paid in full & as a...

courtesy I have requested all 4 credit bureaus remove this entry from her credit history.  Sincerely, Elena S[redacted], ManagerFile [redacted]

[redacted]  [redacted]
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
[redacted]
[redacted]

I received Mr Grimsley's complaint today concerning our entry on his credit history for our client, [redacted] School.   We have no record of [redacted] ever contacting us to validate this debt.   This is the first contact we have had from him.  This account was placed in...

our office on 9/22/2016.  We have made multiple attempts to contact [redacted] to try & resolve this matter.  We received no response.  As per his request, attached please find a copy of his online Student Enrollment Form with our client.  [redacted] enrolled in the High School Program in March 2015.   He paid a total of $35.50 towards his tuition & submitted 3 out of 104 exams.  [redacted] does have a past due balance of $1540.80.Sincerely,Elena S[redacted], ManagerFile [redacted] / [redacted]

I received [redacted] complaint concerning her credit history.     [redacted] did settle her account  on 2/16/2017.  We did contact the credit bureaus to update this entry on her credit to settled in full.   As a courtesy I have requested all four credit...

bureaus remove this entry from [redacted]'s credit history.  Please give them at least 30 days to process my request. Sincerely, Elena S[redacted]ManagerFile [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

As per [redacted]'s request, I have requested that [redacted], [redacted], [redacted] and
[redacted] delete this entry from their credit history. That request was processed in my
office
today. The confirmation number is
#[redacted]
If you have any other questions or concerns
please do not hesitate to contact me.Sincerely, Elena S[redacted], ManagerFile [redacted]

I received [redacted]'s complaint concerning her credit history.  I have requested that [redacted] and [redacted] delete these entries from her credit history.  That request was processed in my office today.  The confirmation numbers are  #[redacted] for account...

[redacted] & #[redacted] for account [redacted].If she has any further questions please feel free to contact me. Sincerely, Elena S[redacted], Manager

I spoke to [redacted] today.  We did review his account information & I explained the terms of his enrollment & why he owed the cancellation fee to our client, [redacted] has agreed to a payment plan to pay off his cancellation fee & is no longer disputing this account.  Sincerely, Elena S[redacted]

We have received Mr. [redacted]’s response. As indicated in our previous response, we have stopped all collections on his account, returned the file to the original creditor & removed all entries from his credit history.    It is always our desire to reach an accepted resolution for the customer.  We are sorry that Mr. [redacted] does not agree with our response however we have fully complied with all rules & regulations pertaining to his account. This account has been closed & Mr. [redacted] will need to contact the original creditor for any further information on his account.  Sincerely, Elena S[redacted], ManagerFile 21696852 [redacted]

I received [redacted]’s complaint.  [redacted] had an account in our office.  She paid a settlement on this account 5/19/2017. We have already sent 2 electronic requests to all 4 credit bureaus to remove this entry from her credit history. [redacted] called our office...

today stating her credit history was still showing an open balance. She only has one account in our office.  We do not have another person’s information on her credit.  The information we had listed on her credit history is hers. We do coincidentally have another account in our office with the same name.  It is not her account.   It is not listed on her credit. I returned [redacted]s call earlier today.   Based on the information she had given me from her credit history, we determined that the credit bureaus did not properly update her account information.   I advised her I would process a manual deletion today as a courtesy to ensure her credit history be corrected.   That request was processed in my office today confirmation # [redacted].  I am not sure why [redacted] has filed a complaint since I resolved this for her just a few hours ago.  Sincerely,  Elena S[redacted] Manager   [redacted]

I have reviewed our records for Mr[redacted] regarding this
complaintOur records show that we have
never had any contact with Mr[redacted]We have had no phone conversations
with Mr
[redacted]We do not even have his phone
number
Mr[redacted] was not threatened by USCB Corporation. This is not something we practice & have
years of call records to prove this. I
am not sure who Mr[redacted] received this alleged call from but it was not from
our office & we have the phone records to prove this
As a courtesy to Mr[redacted] I have requested that [redacted] and [redacted] delete this entry from his credit
history. That request was processed in
my office today.
I am going to suggest Mr[redacted] contact our client, [redacted] College in order to resolve his tuition
debt Sincerely, Elena S[redacted], Manager File [redacted]

As per [redacted]'s your request we have stopped
collections on his account and have returned the file to our client, [redacted].
I have requested
that [redacted] and
[redacted] delete this entry from his credit history. That request was processed in my office
today. The confirmation number is #[redacted]
If you have any other questions please don't hesitate to
contact me
Sincerely,
Elena S[redacted], ManagerFile #[redacted]

I received [redacted]'s complaint concerning his tuition debt with our client, [redacted] School.  I have attached a copy of [redacted]'s online enrollment agreement with the school.  His obligation is to our client.  We were simply hired by the school to collect his past due...

tuition. The schools records indicate [redacted] has completed the education portion of his program & needs to satisfy his tuition requirements in order to receive his diploma. As a courtesy I have advised the credit bureaus to remove this entry from his credit; however our client does expect payment for their services.  I would suggest he contact the school directly to resolve his tuition debt.Sincerely, Elena S[redacted], ManagerFile [redacted]

I received Mr. [redacted]'s complaint.   As per his request we have stopped collections on his account & have returned the file to our client.   I have requested this entry to be removed from his credit history.  That request was processed in my office today. The...

confirmation number [redacted].If Mr. [redacted] has any further questions concerning his account I would suggest he contact the original creditor, [redacted]. Sincerely, Elena S[redacted], Manager File P[redacted]

As per [redacted]'s request we have stopped all communication to her regarding this account.  She will receive no further contact from our office.  However we are not showing any payments made on this account.  Please have her contact me directly in order to rectify this discrepancy...

or to provide us with proof of payments. Sincerely, Elena S[redacted]ManagerFile [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I received [redacted]’s complaint today & I am a little confused as to the complaint. I do see the date on your letter is 4/30/2017 - [redacted] called our office on 5/2/2017.   She thought she had canceled this account.  She stated she had moved several times &...

did not know the original creditor placed her account in collections.   We had made several attempts to contact her via phone & mail.  She had stated she did not receive any of our letters as to the address changes. At that time [redacted] agreed to pay her past due balance with the understanding that all entries from our company would be removed from her credit history.  Her payment was processed 5/2/2017 & on 5/3/2017 we requested all 4 credit bureaus remove this entry from her credit history.  [redacted] also emailed requesting a receipt be emailed & faxed to her mortgage company.   That request was also processed on 5/2/2017. We have done everything she has requested.  We have removed this from her credit.  We have contacted her mortgage company showing proof of payment (please see attached receipt).  This complaint has already been resolved. Sincerely, Elena S[redacted] Manager File [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:They have not met all of my demands. I told them to call me to resolve our issues at hand. I will take my next step for their damages they have caused me for violations of the FDCPA, FCRA, caused me distress and Defamation of Character.
Regards,
[redacted]