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ACN Reviews (97)

8-5-I contacted ACN about a phone outageI was told they would get someone out to fix the problem, I stayed two days out of work to wait for them
My phone worked sometime but not always, we would go outside to connect or use my cell, I hate to use the cell, except when out and aboutNow we have no service at allWhen they said a repair would be made, I should have asked WHAT DECADE?
I guess for the NO SERVICE, ACN decided to punish us more, by RAISING our bill by $5.11.VERY RUDE OF ACNI need my phone, I'm tired of the run around

did not receive the $visa gift card promotionAlso was charged $cancellation when call center rep said there was no cancellation fee
Acn account numbe XXXXXXXXXOn August I was contacted by salesman *** to sign up for this great deal for phone and Internet service that comes with a $visa gift card promotion that I would receive within daysUpon hearing that I signed up for the serviceOver time I have been trying to contact *** and Acn as I never received the $gift card that I was promisedOn March 2nd I called Acn to ask if there was any cancellation fee that I might have to pay if I cancelled the service as I was not satisfiedThe call center agent to,d me that there was no fee to cancel at this time as I fulfilled my one year contract On March 16th I called to cancel my service with AcnA couple of hours later I received an email from Acn stating I would be charged a $cancellation feeI felt I was baited and switched with not only the $p

I have been an IBO for monthsIn that time I have received great training and support, more than years of training from a top Fortune company that I previously worked forIf you work the system it will work for youIt is your own business, but you are never aloneI have never been around a better group of positive, like minded business associates all working together for a common goal We focus on helpin others In those two months I have already made back my investment fold How often do you get business coaching by very successful business partners who share their talents, and pour their enthusiasm and love on the team week after week

ACN has been a great business experience for meI am currently in my year of business with them and have seen good days and bad daysBut I understand how business works and feel this was a great investment for me and my familyIf you are thinking about joining ACN or looking for an honest review, I hope my experience helps you make the best decision for you and your familyFirst let me start off by saying " This Business Works ONLY If You Work" so don't expect to get any earnings if you don't work, SIMPLE! now what I like most about ACN is the system they havefor instance if your not a peoples person, the system they have in place helps you to communicate with other people as well as help you to understand how to make money with the company by getting customersIt does take consistent work ethic to see success and some move faster then others but its really up to you and your effortsThe best thing about ACN to me is the Leadership they have within the company and the culture they Create through the systemIt does very based on your marketplace but in my marketplace the leaders work with you and work hard to help you see resultsI currently do this part-time and have benefited greatly, not only financially but through the services they offer as wellThis is because of there Strive for program they have as well as the power your home program they haveSo if your doing this part-time or full-time I would suggest helping yourself with your services to help benefit from those programs first, then once you accomplish that then show others how to do the same thingThis also shows you how to sign up a customer because you becoming your own customer is almost like practice in a wayIts also a great way to put some extra cash back into your pocket as your working the business once you accomplish the goals within those programsSo if you follow the system they have in place there is a very High chance you will see results, weather its from the money making side, saving money side or both at least from my experienceIf you continue to do this day in and day out you will see results you just have to keep going, even if you don't see results right awaySo if you are thinking about ACN and you are looking for an honest review, I hope this helps
Best Regards,
***

Received charge of $for a phone call never made by me, and I never asked for nor authorized use of *** at any time for any reason
On 06/13/I received my *** statement and noticed a charge for a long distance call totaling $I don't have or have ever used any long distance service from any carrier on my land line
Phone# billed for is *** on 05/06/Additional charges + taxes total $At no time did I use any long-distance carrier for any communication to anyone for any reasonThis is an absolute fraudulent posting on my *** June 7,statement

We had ACN/flash wireless for about monthsAfter switching back to our original carrier Verizon, within min we all had updates on our phonesAppears that ACN was not sending us the updates provided by Verizon?? But that is not my biggest complaintI had made a monthly payment on the 15th of the month of about $185.00, switched back to Verizon on the 24th of the same monthContacted Flash wireless about receiving a refund for the pro-rated amount and was told they do not do refunds because this is a prepaid serviceI DO NOT recommend this companyThey also would not change my due date from the 15th to the 17th of the month My mom had the same thing happen with her pro rated amount not being returned as well when she switched back to her original carrierDO NOT USE THIS COMPANY they will take your money and run

Undisclosed fee to cancel and or get help with the service that is not working to start with
Company seems to use innocent people to sell its services on contracts with undisclosed termsThey do not seem to provide sufficient training and support (for example ACN sales representatives I was signed up by just had no idea that they are selling year contract.) ACN seems to use unethical practises and pushes responsibility on its representatives and customers
I have signed up for high speed internet with CANStarting day one my wifi was working poorly(Weak2-5Mbps (instead of 30MBS on 2G), jumpy, disappearing signal)I have made multiple attempts to have this resolvedI addressed it with sales person (CAN representative) and ACN Tech supportOver the course of few month I was given a few options: 1) I have to buy new and better modem and hopefully it might fix the problem 2) Pay $to have a tech come out and take a look at what is wrong but they would not be able to guarante

I went to ACN headquarters to check this out myself, couldn't believe the operation and all the people that were willing to help any questions I hadThe owners are first class and cordial, talked to me for an hourDon't know many companies with this kind of reputation

I have attended of their seminars and conferences and was pushed heavily to join their network although I repeatedly clarified that I was absolutely not interested:
- Misleading Advertisement: They present their seminars as "Business Knowledge" and "Learning about yourself" when in fact they are not at all educational seminars, rather a push for a recruitment effort towards joining a sales teamHowever they persuade their members to advertise it as a "Self-Help" seminar, which is clearly not the objective
- Non-Transparent Pay Structure: The pay structure lacks many elements of transparencyThe pay structure is unstable, may change at any momentGoods and services commissions are not stable (based on an arbitrary points system), but none of this is made clear to potential recruits, rather they are presented as this is a "Work for yourself" commission based jobWhen in fact it is not
- Very pushy and beratingMentioned many many times I was no longer interestedContinued to receive phone calls for the following months, and being approach constantly by sales staff
- Seems like a scamThe product sold is "The Opportunity to Sell" more than any tangible goodSo in fact they are selling something which is freeAccess to the free marketAnd the Payment system is based on recruiting people to pay the Joining Fee
It's very suspicious that ACN has such a great rating, at least from my experience, that was absolutely not the case

Initiation date of telephone service in Jan/Feb 2016; Authorized ACH charge for equipment, ACN has been deducting monthly charges for inactive service
Jan/Feb authorized ACH charge from my bank account for equipment only; never received copy of contract; months later they have been deducting a monthly amount plus my telephone service has never been active; I sent a letter 9/20/& forbid them from deducting another dollar, they emailed me to cancel contract with no termination fee and reimburse me for two months; Today I have found they have deducted from my bank account TWICE this weekI have also sent them a letterThis company has no business being in business My account number with ACN is xxxxx and should be noted that after I sent them a letter with my complaint and notice that I never rec'd any paper work, my service has never been active nor have I ever rec'd any notice from them..all of the sudden I have A LOT of emails, the kind I should have had over months

I have been a part of this great company for two years ,thanks Acn for the opportunity where anyone can achieve and fulfill there dreams if they follow the system This is a real business and one needs to treat it like a business Great compassion plan

On a 2-month old acct, ACN rejects full payment of 1st month, and rejects payment arrangements for 2nd monthThey want to pursue collections instead
First of all, I realize my account is delinquentPrior to the disconnection notice, I have made numerous attempts to contact your company, via phone, email and chat,and received no responses
Prior to January 15, I called numerous times (on hold for minutes to an hour each time) and no one ever picked up the lineI also sent three emails and never received a response from anyone - ever The automated phone system would not recognize my account number or phone number on the emails ACN sent to me
Finally on Jan18, I was able to chat online with Yesenia who refused a payment arrangement as well, even after I explained that I've had prescription expenses for my daughter, but could pay in full on 2/15/My daughter suffered a lung blood clot, was hospitalized and is on Xarelto which costs over $for a 30-day supplySo I

I joined ACN months ago as an Independent Business OwnerMy husband also joined months agoTogether we have started to build a business for ourselves that will free us from the traditional work model of trading our time for moneyThis business is not a get rich quick business but there is a lot of money to be made with a tremendous ability to advance through the companyI've never worked for a company that makes me rich quick but with ACN, I have the ability to constantly raise my pay and overtime, wealth will comeThe compensation plan is very transparentIt's a little overwhelming to understand at first because we get paid in different ways but it's completely laid out for you in your back office websiteThere are multiple products to offer and get paid on and I can do business in countries and every state in the United StatesThis company is very positive and everyone I have met so far is upbeat and positiveThey encourage us to come to meetings, training's and conference calls and webinars to help us learn the business and stay connectedThere is support available in many ways but it is up to the individual IBO to reach out and take advantage of that supportWork the business and you see resultsDon't work the business and you won'tI love my new company!

This company has debited my credit card for months after I have cancelled their inferior serviceI want the service cancelled and my $ back
ACNs digital and video phone service is inferior This account has been cancelled for months via phone email and mail They continue to bill us and threaten to send our account to collections for not paying We refuse to use this service or any other service offered by this company We will not pay for services not used and we will not be bullied or intimidated by their sales tactics We want these accounts closed and refunded our $

This is an incredibly poorly run companyCustomer service is non-existent to awful at best
We've had many service problems and now they have created imaginary billing/payment issues
We are in the process of switching to *** [yes, ACN is that bad]

I actually have many services with ACN from home phone, internet, gas, electricity, and a merchant account for my wife's businessI've been VERY satisfied with the customer service and also my representative during the ordering processIt feels good to know that I am supporting a small independent business owner VS the CEO's and share holders that are already stinking richAlso your project feeding kids charity is a nice bonus for becoming a customerThanks so much for outstanding service

I signed up with ACN originally because my sister in law convinced me to support her new "business", assuring me that I would save moneyI had the account for several years without any issues, and when I moved and requested to close the account, I was told over the phone by the representative that the account would be closed and services would be stoppedApproximately a month and a half later, I got a bill for two month's charges, showing that the account was not only still very much active, but that I was behind in my payment, and I owed ACN payments for two monthsI called ACN, very upset about my account still being active, and I was informed by the "manager" that because ACN could not find who the new provider was for that phone number, and could not verify that I had services with a new telephone provider, they kept the account openThey informed me that ACN does not close an account unless they can ensure that a new account has been set up with a new provider, which to me seemed ridiculous because when I am told that my services would be discontinued, I expect them to be discontinued as promised, regardless of whether the new homeowners opened their own personal account or notI told the manager that I was not told any of this when I requested the account to be closed, and the representative on the phone had assured me that my account would be closedI once again asked ACN to PLEASE IMMEDIATELY discontinue services or I would not be responsible for charges incurred beyond that timeThe manager, very rude person by the way, informed me that services would be discontinued that day, but I would still be responsible for another month's payment because it was in the fine print when I signed the contract with them, that once services are discontinued, the customer still has to pay for another month of services, EVEN THOUGH ACN DID NOT PROVIDE THOSE SERVICES!!! I ended up being threatened with a collections letter and paid the bill just to spare my credit, but I would not wish this ordeal on anyone! PLEASE, PLEASE do not work with this company, they are extremely difficult to deal with, there was no negotiating, no trying to work with the customer, and no accountability on the company's part for the fact that I was forced to pay for services I did not get, and for my services not being discontinued as I requestedI will never fall for a scam like this again, and have told all my friends that I know about ACNStay far away from this company, they are unethical, you better get everything in writing, because what their representatives tell you on the phone, is different than what they actually doWhen you do close an account with them, make sure you get it in writing so you are not stuck with paying for a couple of extra months like I wasAnd please read the fine print in your contract before signing anything with them

It's the best company that provides opportunity for everyone to make money on your own time no matter place in countries around the world

ACN refuses to refund my initial investment of $even though I told my mentor within the day period that this company was not a good fit for me
IF ANYONE BELIEVES THAT THEY WILL MAKE A LOT OF MONEY WITH ACN OR THEY WILL RECEIVE CHEAPER SERVICES FOR THE PRODUCTS NEED TO THINK AGAIN I was an active member of ACN and I was bombarded with company promises that are all total lies First my family and myself tried to get the services however it wound up costing more moneyWhere was the saving ? Secondly I had to pay an initial investment of $to become a ACN partner and if I was not happy with the company or vice versa that ACN would issue a full refund the money within days
My mentor was informed that I was very unhappy and wanted to discontinue my relationship with ACN but insisted I continue to give it more of a tryThis is where the trap comes in I believe! ACN uses this procedure to keep the $ However ACN has offered to refund $ so why is that ?

ACN not trensparent about partnership refund regulation
My IBO number is XXXXXXXXI was invited by a coworker *** to come to an ACN meeting that was being held at her house.....a man named Rick was the associate holding the meeting My visa credit card was charged to become a business partner of ACNAt the time I was not made aware of the day cancellation policy to get full refund When I decided to cancel Mr Rick told me to think things thru and did not mention their cancellation policy until much later....I have now lost my money, I have nothing to show for it...I have no cancellation contract from ACN.....if they only allow days to cancel with a full refund, partners should be told up front and not told laterI want save other people from being robbed of their money

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Address: 1000 Progress Pl, Concord, North Carolina, United States, 28025-2449

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