Added on Jun 10, 2020, by Erica H
I ordered a phone on May 1, 2020. Because my shipping and billing address was required to be the same, I tried to call after placing my order to let Cricket know that. Their website even says to do so. These people sent the phone to the wrong address anyway, and now they refuse to refund my money. I've been hung up on, lied to, and given the run around. They told me about 2 weeks ago that they issued a refund. I called my bank, and they know nothing about it. It is now June 10, 2020, and they still won't give my money back. I've never been so dissatisfied with a company in my life.