There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with Cash CentralIn accordance with company policy when any complaint is received by our office this account has been closed all all numbers have been removed ensuring no further calls to [redacted] do apologize if our communication has caused any inconvenienceIt is company policy to adhere to all pertinent state and federal laws including but not limited to the F.D.C.P.ASincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedI will however, print and file this correspondence with the other Debt Collector's attempting to collect on this debt Regards, [redacted]
There is a valid debt in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] ***The total starting balance on the account was $in which Mr [redacted] has paid us a total amount of $and still has one last payment on file for 6/28/of $to payoff the accountOur records do not reflect any contact with Mr [redacted] since October when he [redacted] set up his payment arrangement and certainly would send out a current statement letter if one was requestedIf a communication error has occurred then we apologize I have instructed staff to send out a current balance letter get sent out on this account right away and if Mr [redacted] has any questions I will be glad to clarify any concerns @ [redacted] I have also attached an electronic copy of said letter in this responseSincerely,Vincent R [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] with a social securtiy number ending in [redacted] for an outstanding account with J [redacted] ***rYou are correct we are not the 1st Party collection agency for [redacted] this is a debt that has been sold and we are a 3rd party collection agencyHere is a link that you can track this account to they can give you service date info: [redacted] In accordance with company policy when any complaint is received by our office this account will be held in a locked status until the debt can be verified.Sincelrely, [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint I [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] In accordance with company policy when any complaint is received this account has been placed on hold and no calls will go out while awaiting supporting documentation from our client and owners of the account [redacted] Once received, the documents will be sent out to [redacted] Sincerely, [redacted] Director of compliance
There is no account in our office for [redacted] rather her mother [redacted] A review of the calls shows that on 10/26/we spoke with [redacted] who at that time stated that she knew that her daughter [redacted] ***d had taken out the payday loans in question in her her name and gave us her number to reach her directly to rectify the accountsWe got in contact with [redacted] on 10/29/and she stated she was paying these accounts off for her mom and setup payments on a recorded line with our officeHer first payment set up for 11/15/has returned as insufficient fundsAt no time did we state we were pursuing a bad checkPayday loans are not illegal in [redacted] but there are restrictions on themEven if there was I'm not sure the relevance it has on paying back a loan that was illegally obtained in the first place, using someone else's informationWe will remove the other payment from our records and get back in touch with [redacted] d to rectify this matter directlySincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with asocial security number ending in [redacted] in regards to an outstanding accountIn accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Since the account has been ceased and desisted there will be no further calls fromAdvanced Capital Solutions and it will not be sent nor sold to any other office for further collection efforts.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AThe actions claimed within the complaint are neither company nor are they condonedAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employmentSincerely, [redacted] Director of Compliance
We do have an account in our office for [redacted] with a social security number ending in [redacted] *or an outstanding matter with [redacted] In accordance with [redacted] request a letter was ordered to be sent to her updated home address after her conversation with our representative on 3/9/Her account will not be called until she receives our correspondence, but I am in complete disagreement with her statement that our rep was rude and unwilling to mail her what she requestedIt is company policy to conduct ourselves with complete professionalism at all times and follow all pertinent state and federal laws including but not limited to the [redacted] **y violations to these laws will be subject to a negative impact on employment with our company up to and including termination Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
We have no one in our system matching the complainants name or other informationOur company is in no way affiliated with [redacted] and neither number listed in the complaint goes to our officeSincerely, [redacted] Director of ComplianceAdvanced Capital Solutions, Inc
There is an account in our office for [redacted] with asocial security number ending in [redacted] in regards to an account with [redacted] ***In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employmentSincerely,Vincent R [redacted] Director of Compliance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response from Advanced Capital Solutions in regards to denialof threats made by an employee is untrueThe first conversation I had on May at 1:PM to a male employeeincluded him telling me that I would be taken to court and possibly face jailtime if I did not pay this bill He wasvery antagonistic and rude The woman Italked to on June at approx5:30pm was much more polite, but none the lessyou are trying to bilk money out of peopleI’ve read several complaints that all tell the same story, so eitheryour company invested in some fraudulent debts and are now caught with thebill, or you are truly scammers taking advantage of people not wise enough tocontact the company directly, investigate their credit reports, and look intothe company itself [redacted] had nohistory of that credit card number even existing, and if you won’t take thetime to verify your debts before harassing people and wasting their time thenyou are a very poorly run business Isuggest you all go get jobs at [redacted] or [redacted] , at least that is an honestliving Shame on you Regards, [redacted]
There is an account in our office for a [redacted] with a social security number ending in [redacted] for an outstanding matter with Cash CentralIn accordance with company policy when any complaint is received by our office this account has been closed and all numbers removedOur records do not show any calls from [redacted] stating she wants no more calls or any contact being made at all but we understand that there may be other offices trying to reach her for another matterOur staff is trained to promptly cease calling any number in which the party wants no further callsWe apologize if our calls have caused any inconvenience.Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] A company does not need to be accredited with the Revdex.com to constitute it as a legitimate companyOur company has removed payment in the meantime as we are not in the practice of processing any payment where the consumer does not feel comfortable in payingThis debt is owned by [redacted] and can be verified by tracking the chain of title for this specific debtShould [redacted] have any questions or wish to restore payment on the account she may call my office directly @ [redacted] Sincerely, [redacted] Director of ComplianceAdvanced capital Solutions
There is an account in our office for [redacted] with a social security number ending in [redacted] in regards to an account with [redacted] In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all numbers have been removedWe do apologize if our communication has caused any inconvenienceOriginal documentation will be requested with our client and sent to [redacted] once availableAlthough I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.AAny actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] I have attached the original documentation to help clear up any issues with where this originated fromAccording to company policy when any complaint is received we have put this account on hold until [redacted] ***e has had time to look over the documentation and formulate a response at that timeHe may contact my office directly at [redacted] with any further questionsSincerely, [redacted] Director of Compliance
Revdex.com: I have reviewed the response made by the business in reference to complai [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] The company has never sent me anything in writing ( which I am told is the law)This account if real was never opened by me and would be fraudI expect this matter to be closed with no further actionThank you
Revdex.com: I have reviewed the response made by the business in reference to complain [redacted] **d have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I've told different people to stop contacting meI don't remember their namesYou say you have no proof of me saying that I don't want to be contactedWell, I'm saying it now, and I've said it twice beforeI want no further contact from your company.] Regards, [redacted]
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with Cash CentralIn accordance with company policy when any complaint is received by our office this account has been closed all all numbers have been removed ensuring no further calls to [redacted] do apologize if our communication has caused any inconvenienceIt is company policy to adhere to all pertinent state and federal laws including but not limited to the F.D.C.P.ASincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedI will however, print and file this correspondence with the other Debt Collector's attempting to collect on this debt Regards, [redacted]
There is a valid debt in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] ***The total starting balance on the account was $in which Mr [redacted] has paid us a total amount of $and still has one last payment on file for 6/28/of $to payoff the accountOur records do not reflect any contact with Mr [redacted] since October when he [redacted] set up his payment arrangement and certainly would send out a current statement letter if one was requestedIf a communication error has occurred then we apologize I have instructed staff to send out a current balance letter get sent out on this account right away and if Mr [redacted] has any questions I will be glad to clarify any concerns @ [redacted] I have also attached an electronic copy of said letter in this responseSincerely,Vincent R [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] with a social securtiy number ending in [redacted] for an outstanding account with J [redacted] ***rYou are correct we are not the 1st Party collection agency for [redacted] this is a debt that has been sold and we are a 3rd party collection agencyHere is a link that you can track this account to they can give you service date info: [redacted] In accordance with company policy when any complaint is received by our office this account will be held in a locked status until the debt can be verified.Sincelrely, [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint I [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] In accordance with company policy when any complaint is received this account has been placed on hold and no calls will go out while awaiting supporting documentation from our client and owners of the account [redacted] Once received, the documents will be sent out to [redacted] Sincerely, [redacted] Director of compliance
There is no account in our office for [redacted] rather her mother [redacted] A review of the calls shows that on 10/26/we spoke with [redacted] who at that time stated that she knew that her daughter [redacted] ***d had taken out the payday loans in question in her her name and gave us her number to reach her directly to rectify the accountsWe got in contact with [redacted] on 10/29/and she stated she was paying these accounts off for her mom and setup payments on a recorded line with our officeHer first payment set up for 11/15/has returned as insufficient fundsAt no time did we state we were pursuing a bad checkPayday loans are not illegal in [redacted] but there are restrictions on themEven if there was I'm not sure the relevance it has on paying back a loan that was illegally obtained in the first place, using someone else's informationWe will remove the other payment from our records and get back in touch with [redacted] d to rectify this matter directlySincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with asocial security number ending in [redacted] in regards to an outstanding accountIn accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Since the account has been ceased and desisted there will be no further calls fromAdvanced Capital Solutions and it will not be sent nor sold to any other office for further collection efforts.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AThe actions claimed within the complaint are neither company nor are they condonedAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employmentSincerely, [redacted] Director of Compliance
We do have an account in our office for [redacted] with a social security number ending in [redacted] *or an outstanding matter with [redacted] In accordance with [redacted] request a letter was ordered to be sent to her updated home address after her conversation with our representative on 3/9/Her account will not be called until she receives our correspondence, but I am in complete disagreement with her statement that our rep was rude and unwilling to mail her what she requestedIt is company policy to conduct ourselves with complete professionalism at all times and follow all pertinent state and federal laws including but not limited to the [redacted] **y violations to these laws will be subject to a negative impact on employment with our company up to and including termination Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
We have no one in our system matching the complainants name or other informationOur company is in no way affiliated with [redacted] and neither number listed in the complaint goes to our officeSincerely, [redacted] Director of ComplianceAdvanced Capital Solutions, Inc
We have ceased all contact and hope this resolves your complaint
There is an account in our office for [redacted] with asocial security number ending in [redacted] in regards to an account with [redacted] ***In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employmentSincerely,Vincent R [redacted] Director of Compliance
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response from Advanced Capital Solutions in regards to denialof threats made by an employee is untrueThe first conversation I had on May at 1:PM to a male employeeincluded him telling me that I would be taken to court and possibly face jailtime if I did not pay this bill He wasvery antagonistic and rude The woman Italked to on June at approx5:30pm was much more polite, but none the lessyou are trying to bilk money out of peopleI’ve read several complaints that all tell the same story, so eitheryour company invested in some fraudulent debts and are now caught with thebill, or you are truly scammers taking advantage of people not wise enough tocontact the company directly, investigate their credit reports, and look intothe company itself [redacted] had nohistory of that credit card number even existing, and if you won’t take thetime to verify your debts before harassing people and wasting their time thenyou are a very poorly run business Isuggest you all go get jobs at [redacted] or [redacted] , at least that is an honestliving Shame on you Regards, [redacted]
There is an account in our office for a [redacted] with a social security number ending in [redacted] for an outstanding matter with Cash CentralIn accordance with company policy when any complaint is received by our office this account has been closed and all numbers removedOur records do not show any calls from [redacted] stating she wants no more calls or any contact being made at all but we understand that there may be other offices trying to reach her for another matterOur staff is trained to promptly cease calling any number in which the party wants no further callsWe apologize if our calls have caused any inconvenience.Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] A company does not need to be accredited with the Revdex.com to constitute it as a legitimate companyOur company has removed payment in the meantime as we are not in the practice of processing any payment where the consumer does not feel comfortable in payingThis debt is owned by [redacted] and can be verified by tracking the chain of title for this specific debtShould [redacted] have any questions or wish to restore payment on the account she may call my office directly @ [redacted] Sincerely, [redacted] Director of ComplianceAdvanced capital Solutions
There is an account in our office for [redacted] with a social security number ending in [redacted] in regards to an account with [redacted] In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all numbers have been removedWe do apologize if our communication has caused any inconvenienceOriginal documentation will be requested with our client and sent to [redacted] once availableAlthough I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.AAny actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] I have attached the original documentation to help clear up any issues with where this originated fromAccording to company policy when any complaint is received we have put this account on hold until [redacted] ***e has had time to look over the documentation and formulate a response at that timeHe may contact my office directly at [redacted] with any further questionsSincerely, [redacted] Director of Compliance
Revdex.com: I have reviewed the response made by the business in reference to complai [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] The company has never sent me anything in writing ( which I am told is the law)This account if real was never opened by me and would be fraudI expect this matter to be closed with no further actionThank you
Revdex.com: I have reviewed the response made by the business in reference to complain [redacted] **d have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I've told different people to stop contacting meI don't remember their namesYou say you have no proof of me saying that I don't want to be contactedWell, I'm saying it now, and I've said it twice beforeI want no further contact from your company.] Regards, [redacted]