There is an account in our office for [redacted] with a social security number ending in ***In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removedA letter has been resent out to the address we have on file and should [redacted] have any further questions once it is receivde I will be glad to answer them.Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] ***e with a social security number ending in [redacted] for an account with [redacted] *** [redacted] is a legitimate company and our registration numbers in both ***s and Ohio(our home state) respectively are [redacted] In accordance with company policy when any complaint is received this account has been closed and all numbers removed ensuring no further communication on the account to [redacted] ***We apologize if our communication caused any inconvenience.I have spoken with management and employees regarding [redacted] complaint and assure that any actions found to be in violation to any state and or federal laws by any employee will be subject to a negative impact on employment
My apologies for the typo we have [redacted] as the last four of the social security numberIf you are still convinced you have done no business with [redacted] I will mark it as a dispute and will order all supporting documentationUntil that time there will be no calls made out on the accountThank you for your time today[redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] with a social security number ending in [redacted] for a matter with [redacted] In accordance with company policy when any complaint is received by our office this account has been closed and all numbers removed ensuring no further callsLet me first state that our office does not have a recorded message that makes any threat of legal action being taken as our company does not have any intention to do soFurthermore, we are not a credit reporting agency so this account will not be reported by our office to any reporting agencies.Our office has sent a request for any supporting documentation and will forward to MsVaughn if received within days or else the account will be closed indefinitelySincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
We do have an account in our office for [redacted] regarding a [redacted] accountIn accordance with company policy when any complaint is received by our office this account has been placed in a locked status ensuring no collection efforts continue while awaiting a resolutionThere are a few different reasons why [redacted] may have been told she has a zero balance when calling the original creditorFirst, she may actually owe no money in which case they should have offered to send her a letter clearing up this matter and put it in writing that her account was in fact paid and it could have been sold by them in errorTwo, she may have gotten an uninformed representative on the phone who couldn't find her in her system (because the account has been sold) and just sent on her way with incorrect informationEither way proof in writing would have to be obtained and then we would have no problem closing the account indefinitely in our office.My apologies if my representative in our office did not communicate that properlyWe strive for the most professionalism and high quality service on every phone callSincerely,V [redacted] Director of ComplianceAdvanced Capital Solutions
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Please remove any personal identifying information (e.gmy name) is posting to your web, and response mentions my name It is also inaccurate, as they did state listed as a reference, regardless my brother has not been listed as a reference or contact ANYWHERE! So this is as well Regards, [redacted]
It appears there are multiple matters in our office for [redacted] which may have caused multiple separate attempts to reach her, I have double checked all matters to make sure that you number has been purged from all files and sincerely apologize for any in convenience our calls may have causedSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] regarding a matter with [redacted] ***eIn accordance with company policy when any complaint is received by our office this account has been closed ensuring no further callsIt is company policy to stay professional and compliant at all timesAt no time during the call was [redacted] "yelled" at but if she felt inconvenienced at any time we sincerely apologizeAny action found to be violation to any state and federal laws by any employee will be subject to a negative impact on employment up to and including possible terminationSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] In accordance with company policy when any complaint is receivedby our office this account has been closed and all numbers have been removed.We apologize if our communication has caused any inconvenience.A review of the complaint shows that we did in fact speak to [redacted] at her place of employment but she had never stated to our rep tonot call again at work and we had not reached her at work again after ourconversation with her on 3/17/If there are other companies trying to reach [redacted] *or another matter at her place of employment it is unrelated toour company [redacted] I have spoken with management and employees regarding Ms[redacted] *omplaint and any actions found to be in violation to any state andfederal laws by any employee will be subject to a negative impact on theiremployment up to and including termination.Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] for an account with [redacted] At no point did a collector threaten [redacted] with "proceedings" but did advise of the debt that was owed and a letter was sent to Mr [redacted] from our office A request for original documentation was sent to our client on 2/13/and we are awaiting those documentsIn the meantime we are refunding the payment of $that was already made and removing all future payments on file until we can provide more informationSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in ***In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removedA letter has been resent out to the address we have on file and should [redacted] have any further questions once it is receivde I will be glad to answer them.Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] ***e with a social security number ending in [redacted] for an account with [redacted] *** [redacted] is a legitimate company and our registration numbers in both ***s and Ohio(our home state) respectively are [redacted] In accordance with company policy when any complaint is received this account has been closed and all numbers removed ensuring no further communication on the account to [redacted] ***We apologize if our communication caused any inconvenience.I have spoken with management and employees regarding [redacted] complaint and assure that any actions found to be in violation to any state and or federal laws by any employee will be subject to a negative impact on employment
My apologies for the typo we have [redacted] as the last four of the social security numberIf you are still convinced you have done no business with [redacted] I will mark it as a dispute and will order all supporting documentationUntil that time there will be no calls made out on the accountThank you for your time today[redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] with a social security number ending in [redacted] for a matter with [redacted] In accordance with company policy when any complaint is received by our office this account has been closed and all numbers removed ensuring no further callsLet me first state that our office does not have a recorded message that makes any threat of legal action being taken as our company does not have any intention to do soFurthermore, we are not a credit reporting agency so this account will not be reported by our office to any reporting agencies.Our office has sent a request for any supporting documentation and will forward to MsVaughn if received within days or else the account will be closed indefinitelySincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
We do have an account in our office for [redacted] regarding a [redacted] accountIn accordance with company policy when any complaint is received by our office this account has been placed in a locked status ensuring no collection efforts continue while awaiting a resolutionThere are a few different reasons why [redacted] may have been told she has a zero balance when calling the original creditorFirst, she may actually owe no money in which case they should have offered to send her a letter clearing up this matter and put it in writing that her account was in fact paid and it could have been sold by them in errorTwo, she may have gotten an uninformed representative on the phone who couldn't find her in her system (because the account has been sold) and just sent on her way with incorrect informationEither way proof in writing would have to be obtained and then we would have no problem closing the account indefinitely in our office.My apologies if my representative in our office did not communicate that properlyWe strive for the most professionalism and high quality service on every phone callSincerely,V [redacted] Director of ComplianceAdvanced Capital Solutions
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Please remove any personal identifying information (e.gmy name) is posting to your web, and response mentions my name It is also inaccurate, as they did state listed as a reference, regardless my brother has not been listed as a reference or contact ANYWHERE! So this is as well Regards, [redacted]
It appears there are multiple matters in our office for [redacted] which may have caused multiple separate attempts to reach her, I have double checked all matters to make sure that you number has been purged from all files and sincerely apologize for any in convenience our calls may have causedSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] regarding a matter with [redacted] ***eIn accordance with company policy when any complaint is received by our office this account has been closed ensuring no further callsIt is company policy to stay professional and compliant at all timesAt no time during the call was [redacted] "yelled" at but if she felt inconvenienced at any time we sincerely apologizeAny action found to be violation to any state and federal laws by any employee will be subject to a negative impact on employment up to and including possible terminationSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for an account with [redacted] In accordance with company policy when any complaint is receivedby our office this account has been closed and all numbers have been removed.We apologize if our communication has caused any inconvenience.A review of the complaint shows that we did in fact speak to [redacted] at her place of employment but she had never stated to our rep tonot call again at work and we had not reached her at work again after ourconversation with her on 3/17/If there are other companies trying to reach [redacted] *or another matter at her place of employment it is unrelated toour company [redacted] I have spoken with management and employees regarding Ms[redacted] *omplaint and any actions found to be in violation to any state andfederal laws by any employee will be subject to a negative impact on theiremployment up to and including termination.Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] for an account with [redacted] At no point did a collector threaten [redacted] with "proceedings" but did advise of the debt that was owed and a letter was sent to Mr [redacted] from our office A request for original documentation was sent to our client on 2/13/and we are awaiting those documentsIn the meantime we are refunding the payment of $that was already made and removing all future payments on file until we can provide more informationSincerely, [redacted] Director of Compliance