We do have an account in our office for J [redacted] in which a payment of $was established to payoff an account , it was set up by ACH and once that has been entered into the system we couldn't refund the payment until the check had clearedNow that the check has cleared we can issue a refund check to be mailed out via [redacted] for the $Should there be any further questions I can be reached directl [redacted] Director of Compliance
We have no accounts in our office matching the name or phone number provided within the complaintShould you have any other information that could help in the search please provide it so that if we are calling a number in error it can be promptly removedSincerely,V [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
There is an account in our office for a [redacted] ***r with a socials security number ending I [redacted] for an account with [redacted] In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removedWe apologize if our communications have caused any inconvenience.Since the account has been ceased and desisted there will be no further communication from [redacted] Once an account of ours have been closed it will not be sent nor sold to any other office for further collection efforts.I have spoken with both management and employees regarding [redacted] complaint and any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on their employment
Our office does not own nor use the phone number of [redacted] We do not have any records in our system matching either number of [redacted] or [redacted] Our dialer shows no calls being made to either of those numbers as wellWhen a call is made to the phone # [redacted] it states "you have reached the legal research services information center" which our company, Advanced Capital Solutions, has no affiliation with whatsoeverI hope this clears up this matterSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for a matter with [redacted] In accordance with company policy when any complaint is received this account has been flagged and put on hold pending a review of our letter which will go out to the corrected address with in this complaint of [redacted] Any questions can be directed to myself @ [redacted] Sinecerly, [redacted] Director of ComplianceAdvanced Capital Solutions
We do have an account in our office for [redacted] with a social security number ending in [redacted] *egarding a matter with [redacted] A review of our calls t [redacted] show that no personal info was disclosed in our messages to her at her place of employment and home numberIn accordance with company policy when any complaint is received by our office this account has been flagged and placed in a locked status to ensure no more calls to herShould she wish to discuss this matter further I can be reached directly [redacted] Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] *ith asocial security number ending in [redacted] in regards to an account with [redacted] In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employmentSincerely, [redacted] Director of Compliance
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They have called me at [redacted] as well as [redacted] and the number they continue to call from is [redacted] They have now proceed to contact my Boss on his personal cell phone, as well as a friend and his mother Regards, [redacted]
There is an account in our office for [redacted] with asocial security number ending in [redacted] in regards to an account with [redacted] ***In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the [redacted] Any actions found to be in violation of these laws byany employee will be subject to a negative impact on their employment.Sincerely, [redacted] Director of Compliance
We have accounts in our office for [redacted] with [redacted] In accordance with company policy when any complaint is received by our office both these accounts have been closed and all numbers removed to ensure no further contact from our officeWe apologize if [redacted] ***t was unhappy with her experience with our representative it is not our intention to provide anything less than a positive customer experience with the utmost professionalism on our callsAny employee found to be in violation of any state or federal laws will be subject to disciplinary action up to and including terminationSincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
We do have an account in our office for [redacted] with a social security number ending in [redacted] for an outstanding matter with [redacted] A review of the file shows that it was stated to [redacted] the matter was with ***h C [redacted] made no indication she was even unaware of the matter and was completely agreeable to making repayment on the matterAs with any account that we set payment up for we have a recorded authorization call of [redacted] agreeing to the arrangement put in placeIt appears her first payment which was set up for today 4/7/has returned as insufficient funds and if that arrangement is now not affordable for [redacted] *e will be glad to make other arrangementsIn the meantime we will place the account on hold, cease all calls and await further instruction from [redacted] Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
We have an account in our office matching the name [redacted] I but based on some incomplete information that was sent over from the seller, it is likely we have the wrong partyWe will close the account and request validation of debt from the sellerAll of your information will be removed from the account and you will receive no further contact from Advanced Capital SolutionsSincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] with [redacted] l/ In accordance with company policy when any complaint is received by our office this account has been closed and all numbers removedRude or unprofessional behavior is not condoned nor is it business practice of Advanced Capital SolutionsAny actions found to be in violation to state and federal laws by any employee will be subject a negative impact on employment up to and including possible termination Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending I [redacted] in regards to an account with [redacted] ***In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all numbers have been removedWe do apologize if our communication has caused any inconvenienceAlthough I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.AAny actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] regarding a matter with [redacted] ***If there is a police report that needs to be sent it can be faxed to [redacted] We have put the account in a hold status pending that information being sent and [redacted] husband’s number has been removedWe apologize if she was dealt with anything but courtesy and professionalism and the matter will be investigated fullyAny actions found to be in violations to any state and federal laws by any employee will be subject to a negative impact on employment up to and including termination
We have located the account your number was attached to and removed it from the file ensuring no further calls from Advanced Capital SolutionsWe apologize if our calls have caused any inconvenienceI have spoken with management and employees regarding [redacted] ***s complaint and any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on employment up to and including possible termination
We do have an account in our office for J [redacted] in which a payment of $was established to payoff an account , it was set up by ACH and once that has been entered into the system we couldn't refund the payment until the check had clearedNow that the check has cleared we can issue a refund check to be mailed out via [redacted] for the $Should there be any further questions I can be reached directl [redacted] Director of Compliance
We have no accounts in our office matching the name or phone number provided within the complaintShould you have any other information that could help in the search please provide it so that if we are calling a number in error it can be promptly removedSincerely,V [redacted] Director of ComplianceAdvanced Capital Solutions
We have processed a full refund on [redacted] account and mailed out a refund check to her and closed her account in our office.Sincerely, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
There is an account in our office for a [redacted] ***r with a socials security number ending I [redacted] for an account with [redacted] In accordance with company policy when any complaint is received by our office this account has been closed and all numbers have been removedWe apologize if our communications have caused any inconvenience.Since the account has been ceased and desisted there will be no further communication from [redacted] Once an account of ours have been closed it will not be sent nor sold to any other office for further collection efforts.I have spoken with both management and employees regarding [redacted] complaint and any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on their employment
Our office does not own nor use the phone number of [redacted] We do not have any records in our system matching either number of [redacted] or [redacted] Our dialer shows no calls being made to either of those numbers as wellWhen a call is made to the phone # [redacted] it states "you have reached the legal research services information center" which our company, Advanced Capital Solutions, has no affiliation with whatsoeverI hope this clears up this matterSincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending in [redacted] for a matter with [redacted] In accordance with company policy when any complaint is received this account has been flagged and put on hold pending a review of our letter which will go out to the corrected address with in this complaint of [redacted] Any questions can be directed to myself @ [redacted] Sinecerly, [redacted] Director of ComplianceAdvanced Capital Solutions
We do have an account in our office for [redacted] with a social security number ending in [redacted] *egarding a matter with [redacted] A review of our calls t [redacted] show that no personal info was disclosed in our messages to her at her place of employment and home numberIn accordance with company policy when any complaint is received by our office this account has been flagged and placed in a locked status to ensure no more calls to herShould she wish to discuss this matter further I can be reached directly [redacted] Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] *ith asocial security number ending in [redacted] in regards to an account with [redacted] In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the F.D.C.P.AAny actions found to be in violation of these laws byany employee will be subject to a negative impact on their employmentSincerely, [redacted] Director of Compliance
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They have called me at [redacted] as well as [redacted] and the number they continue to call from is [redacted] They have now proceed to contact my Boss on his personal cell phone, as well as a friend and his mother Regards, [redacted]
There is an account in our office for [redacted] with asocial security number ending in [redacted] in regards to an account with [redacted] ***In accordance with company policy when any complaint is received by ouroffice this account has been closed, placed in a locked status and all numbershave been removedWe do apologize if our communication has caused anyinconvenience.Although I was not present during the call in question it iscompany policy to follow all pertinent state and federal laws included but notlimited to the [redacted] Any actions found to be in violation of these laws byany employee will be subject to a negative impact on their employment.Sincerely, [redacted] Director of Compliance
We have accounts in our office for [redacted] with [redacted] In accordance with company policy when any complaint is received by our office both these accounts have been closed and all numbers removed to ensure no further contact from our officeWe apologize if [redacted] ***t was unhappy with her experience with our representative it is not our intention to provide anything less than a positive customer experience with the utmost professionalism on our callsAny employee found to be in violation of any state or federal laws will be subject to disciplinary action up to and including terminationSincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
We do have an account in our office for [redacted] with a social security number ending in [redacted] for an outstanding matter with [redacted] A review of the file shows that it was stated to [redacted] the matter was with ***h C [redacted] made no indication she was even unaware of the matter and was completely agreeable to making repayment on the matterAs with any account that we set payment up for we have a recorded authorization call of [redacted] agreeing to the arrangement put in placeIt appears her first payment which was set up for today 4/7/has returned as insufficient funds and if that arrangement is now not affordable for [redacted] *e will be glad to make other arrangementsIn the meantime we will place the account on hold, cease all calls and await further instruction from [redacted] Sincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
We have an account in our office matching the name [redacted] I but based on some incomplete information that was sent over from the seller, it is likely we have the wrong partyWe will close the account and request validation of debt from the sellerAll of your information will be removed from the account and you will receive no further contact from Advanced Capital SolutionsSincerely, [redacted] Director of ComplianceAdvanced Capital Solutions
There is an account in our office for [redacted] with [redacted] l/ In accordance with company policy when any complaint is received by our office this account has been closed and all numbers removedRude or unprofessional behavior is not condoned nor is it business practice of Advanced Capital SolutionsAny actions found to be in violation to state and federal laws by any employee will be subject a negative impact on employment up to and including possible termination Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] with a social security number ending I [redacted] in regards to an account with [redacted] ***In accordance with company policy when any complaint is received by our office this account has been closed, placed in a locked status and all numbers have been removedWe do apologize if our communication has caused any inconvenienceAlthough I was not present during the call in question it is company policy to follow all pertinent state and federal laws included but not limited to the F.D.C.P.AAny actions found to be in violation of these laws by any employee will be subject to a negative impact on their employment Sincerely, [redacted] Director of Compliance
There is an account in our office for [redacted] regarding a matter with [redacted] ***If there is a police report that needs to be sent it can be faxed to [redacted] We have put the account in a hold status pending that information being sent and [redacted] husband’s number has been removedWe apologize if she was dealt with anything but courtesy and professionalism and the matter will be investigated fullyAny actions found to be in violations to any state and federal laws by any employee will be subject to a negative impact on employment up to and including termination
We have located the account your number was attached to and removed it from the file ensuring no further calls from Advanced Capital SolutionsWe apologize if our calls have caused any inconvenienceI have spoken with management and employees regarding [redacted] ***s complaint and any actions found to be in violation to any state and federal laws by any employee will be subject to a negative impact on employment up to and including possible termination