I was able to get an appointment within hoursMike came out at 4pm on a Friday and discovered that the leak resulted from my tile layer, who was there the day before, breaking the flange and trying to repair himself He said it would be a hour job and was missing a part, so he took care of rescheduling the appointment for the next morning The guy who was to show up at 8am did not so I called at 8:30a to see if he was coming At 9:30a the company called and said that he wasn't working that day but had another guy who could come out at 3pm I took that appointment and the toilet was fixed in three hoursBoth Mike and Dave who came out to my house were very nice, knowledgable, upbeat and helpfulI would use this company again
I would like to commend the gentlemen that worked on my water heater, furnace, & humidifierThey were just wonderfulPolite, kind, professional & no matter what my question was they all answered me without making me feel "stupid" or "she's just a women"They worked from 10am to 1030pm with only one break at noon, on the coldest day we had hadThey were Kyle, Nate, John, & MikeThank You for a Superior Job
I am really happy with AffordableThe office personnel that I talked to was reapectful and professionalThey were able to get a technician to my house that was on time, prompt, diagnosed the issue I had, was able to do the repair immediately, advised me of some other concerns that he noticedThe technician was verry respectful, clean, knowledgable, and fun to talk to
I was able to get an appointment within hoursMike came out at 4pm on a Friday and discovered that the leak resulted from my tile layer, who was there the day before, breaking the flange and trying to repair himself He said it would be a hour job and was missing a part, so he took care of rescheduling the appointment for the next morning The guy who was to show up at 8am did not so I called at 8:30a to see if he was coming At 9:30a the company called and said that he wasn't working that day but had another guy who could come out at 3pm I took that appointment and the toilet was fixed in three hoursBoth Mike and Dave who came out to my house were very nice, knowledgable, upbeat and helpfulI would use this company again
Service technician was over hours lateWhen he did arrive he was rude and condescending to my wife
I would like to commend the gentlemen that worked on my water heater, furnace, & humidifierThey were just wonderfulPolite, kind, professional & no matter what my question was they all answered me without making me feel "stupid" or "she's just a women"They worked from 10am to 1030pm with only one break at noon, on the coldest day we had hadThey were Kyle, Nate, John, & MikeThank You for a Superior Job
I am really happy with AffordableThe office personnel that I talked to was reapectful and professionalThey were able to get a technician to my house that was on time, prompt, diagnosed the issue I had, was able to do the repair immediately, advised me of some other concerns that he noticedThe technician was verry respectful, clean, knowledgable, and fun to talk to