Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Please read my initial complaint. I was threatened by Jordan Tax Services with water shut off effective in days. With temperatures below zero, and a home with hot water base board heat, a threat of this nature required me to pay by debit card through their system. I did pay the amount through a payment systems, but was advised by Jordan Tax Service, that I needed to pay this through themThey cancelled my initial payment and took the payment through their office.The PUC governs the shut off of utilities throughout the winter months. Jordan Tax service, when threatening a shut off, should also be governed by this same regulation. As I was told my heat would be shut off if I did not pay through them, I did so. However, it was another $charged to their already inflated fees
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** * *** ***
Mr***, Due to the information that you provided below, JTS will remove the late charges associated with your unpaid and garbage collection charges. Please mail two separate checks to the below address; one in the amount of $for the charges, and one in the amount
of $for the charges: Jordan Tax Service, Inc.Attn.: *** *** *** *** ** *** Please also mark your February calendar to make certain that your garbage collection charges are paid, whether the post office delivers the bill successfully or not. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *** ***
Ms***,I have received a copy of your complaint to the Revdex.com on February 11, I have subsequently reviewed the sewage account for service at *** *** *** Attached please find the billing and payment history.Please note that you have initiated three
separate payment plans; May 2014, July 2015, and November You have defaulted on all three payment plans due to missed installment amounts The municipality only considers a waiver of late charges on delinquent accounts when the customer is able to pay the usage charges in full The unpaid usage charges total is $ Would you like me to see if *** *** is willing to accept this amount to bring the account current?If you have any further questions in this matter, please contact me.Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc
Good morning! The balance on your sewage account is a credit of $262.34, which will show as a credit balance forward on your forthcoming sewage bill Sewage eBilling is not real time; the balance is updated when a monthly sewage bill is issued. I have attached your original
stormwater bill Stormwater is billed annually in January Please remit payment in the amount of $96.00, and JTS will waive the late charges. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Ms***, Pursuant to your recent complaint to the Revdex.com, please see the attached 1) zero balance statement for your stormwater charges, 2) billing and payment history for your sewage account #***, and 3) your most recent sewage bill dated December 29,
2016. When your payment of $was transferred from your sewage account to satisfy the stormwater charges, your sewage account then became past due This triggered the delinquent sewage notice dated January 3, You can see on the attached sewage account history how the $payment satisfied sewage charges as they were billed, resulting in no sewage payments made in September or October of Once you pay your attached current sewage bill (less the late charges) in the amount of $by January 18, 2017, then you will also have a zero sewage account balance. I know that you have lost confidence with JTS throughout these stormwater and sewage billing matters, and I apologize for that I have added your account to my calendar to make certain that the late charges are removed prior to the next sewage billing scheduled for January 31, 2017. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Ms***, I have received a copy of your recent complaint to the Revdex.com I apologize for the lack of assistance that you received from our office on August 12, I inquired with the Pennsylvania American Water Company regarding your proof of payment They
stated that the payment had been applied to outstanding water charges, and that is why it does not appear in their attached sewage records. Jordan Tax Service, Incwill waive the late charges in the amount of $21.62, if you will pay the sewage charges in full in the amount of $by August 31, 2016. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.1) I requested a reconciliation from the time that I closed on the property, and become owner of the property and I did not receive the reconciliation. Payment history was emailed tothe***s.*** on 9/19/16, and then JTS discovered after talking with a *** *** representative, *** ***, that additional checks were submitted on the incorrect parcel, *** 2) If I was the "owner of record" for ***, then why did the refunds go to ***? You were never the official owner of record of ***The county issued an interim assessment on that parcel in your name erroneously (see attached). Later, the county corrected this error by exonerating that parcel in (*** Master Parcel) to zero and creating ***. One issue was that they never exonerated the interim correctly, but created a new interim on the correct parcelIt has now been exonerated, and the payment made by *** *** was moved to pay the interim on ***.3) When I closed on the property, as part of my closing I had to pay the Interim Tax Bill to *** - Which I did and which was part of the closing When you closed on the property on 10/11/2013, *** was not created yet, and the assessment on *** was only $13,800. JTS would need to see a copy of the HUDstatement from your closing to verify these funds; however, the funds were probably sent to your escrow company, *** ***.Please confirm with *** *** that this is true.4) I have over $10K outstanding in funds that left my escrow account, yet did not get refunded. Please supply JTS with a reconciliation of your calculations that add up to the $10K figure. JTS’ reconciliation that we confirmed with *** *** is attached. As stated before, refunds in the amount of $6,were mailed to *** *** on October 4, 2016.5) If the block/lot changed, then how could I have owed the interim tax? The tax for that property would have been double paidOnce under the original block/lot designation at closing, and then subsequently on the additional demand afterwards. Interim taxes are calculated based on the county assessment and are then calculated from the occupancy date or sale date, whichever is later to equate to the interim tax. Your interim tax was calculated for eight months; November through June 2014.Please complete the attached template per my original request I just want to see an accounting from the time that I closed on the property, to today.Regards,*** ***
Ms***, Pursuant to your letter dated February 19, 2016, below please find my most recent e-mail responses to *** *** Ms*** agreed to a lump sum pay-off less late charges, the municipality accepted this agreement, and her sewage account should be paid in full no later than March 24, 2016. Please let me know if any further action is required on the part of Jordan Tax Service, Incto resolve the above referenced complaint. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I phoned Jordan Tax service on Monday, April 3rd to dispute the exuberant fees, interest, and service charge. The following day I received another bill from Jordan Tax Services with an additional $added on as another service fee I was also told when I called Jordan Tax Services on April 3rd (Prior to the additional $35) that it needs to be this high because it is split between alcosan, MtLebanon, and Jordan Tax services.
Regards,
*** ***
Revdex.com:A payment of $was made on Friday, February and not reflected by Jordan Tax Services. If a proposed amount were to reflect this payment I would be willing to accept this proposal
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
*** ***Pursuant to your above referenced complaint to the Revdex.com, please be advised that Jordan Tax Service, Incwill waive the postage costs of $associated with your unpaid sewage charges.Please utilize the attached statement to remit payment in the amount of $
to satisfy this debt.If you have any further questions in this matter, please contact me.Thank you,Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The has been paid and I consider this issue closedThe extra fees including the lien fee are excessive considering the communication was with the mortgage company and not with the homeowner.
Regards,
*** ***
Below please find JTS’ response to the above referenced Revdex.com complaint. Please let me know if any further action is required to resolve this matter. Thank you, Julie *Q***Utility Billing ManagerJordan Tax Service, Inc. Pursuant to your recent complaint to
the Revdex.com, please be advised that your outstanding charges for sewage service at the above referenced property are $367.66. I have attached a billing and payment history, which shows that your most recent sewage payment was received on January 27, 2017. You stated that you have not received eBills since January 2017. Below please find a copy of the February 21, eBill. JTS can provide copies of each monthly eBill if requested to do so. Please follow through with contacting your internet service provider to make certain that they do not block any future e-mails from “schedulepayment.com”. Conversely, you may choose to cancel your enrollment in Sewage eBilling. The Borough of Carnegie stands by their ordinance and will not waive late charges associated with unpaid sewage charges. Please make payment or payment arrangements by 4:PM on July 31, 2017 to avoid termination of service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
My complaint dealt with the fact that I have been getting billing statements showing a previous balance of zero which contradicted any other mailings I may have recieved I will pay the outstanding balance to remove the lien on my house but under protest The outstanding balance should have remained on each and every bill that I had received from the time it became outstanding Had it been on my billing statements, it would have been paid
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this monetary resolution provided by Jordan Tax Service is satisfactory based on their limitations set forth by the townshipI informed the township previously that I did not agree with their reasoning "If we did it for you, we would have to do it for everyone" as their basis for not crediting the fee's imposedI will pursue *** township through the Public Utility Commision complaint process as my payment and credit history will show that late payments are not typical behavior and there is a broader issue with customers not receiving their online bill notifications within the same time periodI would also like JTS to disclose how many complaints they have received similar to this issue ac*** the boroughs they support in an ongoing effort to have the e-billing issue part of the complaint resolved through the PUC so all customers can participate in the convenience of electronic billing without being penalized.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Clearly this email confirms the fact that the other bills were not successfully sent to my email Only after I contacted them and complained did I miraculously begin receiving emails from them again This was especially suspicious because I did not add their sender to my safe email list before receiving the email I would still like to receive a refund Especially since I never missed a payment until I signed up for their "convenient" online service. Regards,
*** ***
Since the tax was paid late after the 10/31/due date, then the $penalty needs to be collected If you submit payment of the $penalty by 4/30/16, then the $interest, $lien cost, $servexp., and $postage/expenses will be waived Failure to pay the
$penalty by 4/30/will result in the full amount of $being due If you should have any questions, please do not hesitate to contact us Thank you. Matthew RI***Jordan Tax Service, Inc.*** *** *** ** *** *** ***
*** *** We apologize for this untimely reply to your original complaint in early August 2015. Please be advised that, on March 11, 2014, Jordan Tax Service, Inc(JTS) provided you with an outstanding balance of $4,in unpaid real estate taxes for your above referenced
property. Payments received by JTS since that date total $1,868.58. Attached please find copies of the receipts for these payments. Also since that date, JTS has received the following additional taxes to collect for your property: County of *** - $for year and $for year 2014Borough of *** - $for year and $for year 2014 In addition to the late charges that have been assessed to all unpaid taxes, there are legal fees associated with a lawsuit filed by the County of Allegheny. The second attachment to this e-mail is of the detailed statements of these charges. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Ms***, Pursuant to your complaint to the Revdex.com on January 6, 2016, please see the first attachment of the billing and payment history for your sewage account. As you can see on page three, no payments were made on your sewage account for nine months following the
payment received on March 16, 2015. As a result, a termination of service posting notice dated December 11, (second attachment) was posted on your property, and a copy was also mailed to the service address. Jordan Tax Service, Inc(JTS) received a partial payment of $on your account on December 15, 2015, and you did not contact JTS to make payment arrangements on the remaining debt. The posting notice expired on December 22, 2015, and your account was sent to the water provider, Pennsylvania American Water Company (PAWC), for termination of water service on January 5, 2016. PAWC terminated your water service, you paid $at the JTS office in *** ***, and JTS issued a restoration of your water service to PAWC all on that same date, January 5, 2016. Please note that the current charges of $are due by January 26, 2016. The PAWC restoration and termination fees totaling $will be assessed to your sewage account, and they will be due with your next monthly sewage bill. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Please read my initial complaint. I was threatened by Jordan Tax Services with water shut off effective in days. With temperatures below zero, and a home with hot water base board heat, a threat of this nature required me to pay by debit card through their system. I did pay the amount through a payment systems, but was advised by Jordan Tax Service, that I needed to pay this through themThey cancelled my initial payment and took the payment through their office.The PUC governs the shut off of utilities throughout the winter months. Jordan Tax service, when threatening a shut off, should also be governed by this same regulation. As I was told my heat would be shut off if I did not pay through them, I did so. However, it was another $charged to their already inflated fees
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** * *** ***
Mr***, Due to the information that you provided below, JTS will remove the late charges associated with your unpaid and garbage collection charges. Please mail two separate checks to the below address; one in the amount of $for the charges, and one in the amount
of $for the charges: Jordan Tax Service, Inc.Attn.: *** *** *** *** ** *** Please also mark your February calendar to make certain that your garbage collection charges are paid, whether the post office delivers the bill successfully or not. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *** ***
Ms***,I have received a copy of your complaint to the Revdex.com on February 11, I have subsequently reviewed the sewage account for service at *** *** *** Attached please find the billing and payment history.Please note that you have initiated three
separate payment plans; May 2014, July 2015, and November You have defaulted on all three payment plans due to missed installment amounts The municipality only considers a waiver of late charges on delinquent accounts when the customer is able to pay the usage charges in full The unpaid usage charges total is $ Would you like me to see if *** *** is willing to accept this amount to bring the account current?If you have any further questions in this matter, please contact me.Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc
Good morning! The balance on your sewage account is a credit of $262.34, which will show as a credit balance forward on your forthcoming sewage bill Sewage eBilling is not real time; the balance is updated when a monthly sewage bill is issued. I have attached your original
stormwater bill Stormwater is billed annually in January Please remit payment in the amount of $96.00, and JTS will waive the late charges. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Ms***, Pursuant to your recent complaint to the Revdex.com, please see the attached 1) zero balance statement for your stormwater charges, 2) billing and payment history for your sewage account #***, and 3) your most recent sewage bill dated December 29,
2016. When your payment of $was transferred from your sewage account to satisfy the stormwater charges, your sewage account then became past due This triggered the delinquent sewage notice dated January 3, You can see on the attached sewage account history how the $payment satisfied sewage charges as they were billed, resulting in no sewage payments made in September or October of Once you pay your attached current sewage bill (less the late charges) in the amount of $by January 18, 2017, then you will also have a zero sewage account balance. I know that you have lost confidence with JTS throughout these stormwater and sewage billing matters, and I apologize for that I have added your account to my calendar to make certain that the late charges are removed prior to the next sewage billing scheduled for January 31, 2017. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Ms***, I have received a copy of your recent complaint to the Revdex.com I apologize for the lack of assistance that you received from our office on August 12, I inquired with the Pennsylvania American Water Company regarding your proof of payment They
stated that the payment had been applied to outstanding water charges, and that is why it does not appear in their attached sewage records. Jordan Tax Service, Incwill waive the late charges in the amount of $21.62, if you will pay the sewage charges in full in the amount of $by August 31, 2016. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.1) I requested a reconciliation from the time that I closed on the property, and become owner of the property and I did not receive the reconciliation. Payment history was emailed tothe***s.*** on 9/19/16, and then JTS discovered after talking with a *** *** representative, *** ***, that additional checks were submitted on the incorrect parcel, *** 2) If I was the "owner of record" for ***, then why did the refunds go to ***? You were never the official owner of record of ***The county issued an interim assessment on that parcel in your name erroneously (see attached). Later, the county corrected this error by exonerating that parcel in (*** Master Parcel) to zero and creating ***. One issue was that they never exonerated the interim correctly, but created a new interim on the correct parcelIt has now been exonerated, and the payment made by *** *** was moved to pay the interim on ***.3) When I closed on the property, as part of my closing I had to pay the Interim Tax Bill to *** - Which I did and which was part of the closing When you closed on the property on 10/11/2013, *** was not created yet, and the assessment on *** was only $13,800. JTS would need to see a copy of the HUDstatement from your closing to verify these funds; however, the funds were probably sent to your escrow company, *** ***.Please confirm with *** *** that this is true.4) I have over $10K outstanding in funds that left my escrow account, yet did not get refunded. Please supply JTS with a reconciliation of your calculations that add up to the $10K figure. JTS’ reconciliation that we confirmed with *** *** is attached. As stated before, refunds in the amount of $6,were mailed to *** *** on October 4, 2016.5) If the block/lot changed, then how could I have owed the interim tax? The tax for that property would have been double paidOnce under the original block/lot designation at closing, and then subsequently on the additional demand afterwards. Interim taxes are calculated based on the county assessment and are then calculated from the occupancy date or sale date, whichever is later to equate to the interim tax. Your interim tax was calculated for eight months; November through June 2014.Please complete the attached template per my original request I just want to see an accounting from the time that I closed on the property, to today.Regards,*** ***
Ms***, Pursuant to your letter dated February 19, 2016, below please find my most recent e-mail responses to *** *** Ms*** agreed to a lump sum pay-off less late charges, the municipality accepted this agreement, and her sewage account should be paid in full no later than March 24, 2016. Please let me know if any further action is required on the part of Jordan Tax Service, Incto resolve the above referenced complaint. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I phoned Jordan Tax service on Monday, April 3rd to dispute the exuberant fees, interest, and service charge. The following day I received another bill from Jordan Tax Services with an additional $added on as another service fee I was also told when I called Jordan Tax Services on April 3rd (Prior to the additional $35) that it needs to be this high because it is split between alcosan, MtLebanon, and Jordan Tax services.
Regards,
*** ***
Revdex.com:A payment of $was made on Friday, February and not reflected by Jordan Tax Services. If a proposed amount were to reflect this payment I would be willing to accept this proposal
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
*** ***Pursuant to your above referenced complaint to the Revdex.com, please be advised that Jordan Tax Service, Incwill waive the postage costs of $associated with your unpaid sewage charges.Please utilize the attached statement to remit payment in the amount of $
to satisfy this debt.If you have any further questions in this matter, please contact me.Thank you,Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The has been paid and I consider this issue closedThe extra fees including the lien fee are excessive considering the communication was with the mortgage company and not with the homeowner.
Regards,
*** ***
Below please find JTS’ response to the above referenced Revdex.com complaint. Please let me know if any further action is required to resolve this matter. Thank you, Julie *Q***Utility Billing ManagerJordan Tax Service, Inc. Pursuant to your recent complaint to
the Revdex.com, please be advised that your outstanding charges for sewage service at the above referenced property are $367.66. I have attached a billing and payment history, which shows that your most recent sewage payment was received on January 27, 2017. You stated that you have not received eBills since January 2017. Below please find a copy of the February 21, eBill. JTS can provide copies of each monthly eBill if requested to do so. Please follow through with contacting your internet service provider to make certain that they do not block any future e-mails from “schedulepayment.com”. Conversely, you may choose to cancel your enrollment in Sewage eBilling. The Borough of Carnegie stands by their ordinance and will not waive late charges associated with unpaid sewage charges. Please make payment or payment arrangements by 4:PM on July 31, 2017 to avoid termination of service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
My complaint dealt with the fact that I have been getting billing statements showing a previous balance of zero which contradicted any other mailings I may have recieved I will pay the outstanding balance to remove the lien on my house but under protest The outstanding balance should have remained on each and every bill that I had received from the time it became outstanding Had it been on my billing statements, it would have been paid
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this monetary resolution provided by Jordan Tax Service is satisfactory based on their limitations set forth by the townshipI informed the township previously that I did not agree with their reasoning "If we did it for you, we would have to do it for everyone" as their basis for not crediting the fee's imposedI will pursue *** township through the Public Utility Commision complaint process as my payment and credit history will show that late payments are not typical behavior and there is a broader issue with customers not receiving their online bill notifications within the same time periodI would also like JTS to disclose how many complaints they have received similar to this issue ac*** the boroughs they support in an ongoing effort to have the e-billing issue part of the complaint resolved through the PUC so all customers can participate in the convenience of electronic billing without being penalized.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Clearly this email confirms the fact that the other bills were not successfully sent to my email Only after I contacted them and complained did I miraculously begin receiving emails from them again This was especially suspicious because I did not add their sender to my safe email list before receiving the email I would still like to receive a refund Especially since I never missed a payment until I signed up for their "convenient" online service. Regards,
*** ***
Since the tax was paid late after the 10/31/due date, then the $penalty needs to be collected If you submit payment of the $penalty by 4/30/16, then the $interest, $lien cost, $servexp., and $postage/expenses will be waived Failure to pay the
$penalty by 4/30/will result in the full amount of $being due If you should have any questions, please do not hesitate to contact us Thank you. Matthew RI***Jordan Tax Service, Inc.*** *** *** ** *** *** ***
*** *** We apologize for this untimely reply to your original complaint in early August 2015. Please be advised that, on March 11, 2014, Jordan Tax Service, Inc(JTS) provided you with an outstanding balance of $4,in unpaid real estate taxes for your above referenced
property. Payments received by JTS since that date total $1,868.58. Attached please find copies of the receipts for these payments. Also since that date, JTS has received the following additional taxes to collect for your property: County of *** - $for year and $for year 2014Borough of *** - $for year and $for year 2014 In addition to the late charges that have been assessed to all unpaid taxes, there are legal fees associated with a lawsuit filed by the County of Allegheny. The second attachment to this e-mail is of the detailed statements of these charges. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc.*** *** *** *
*** *
***
Ms***, Pursuant to your complaint to the Revdex.com on January 6, 2016, please see the first attachment of the billing and payment history for your sewage account. As you can see on page three, no payments were made on your sewage account for nine months following the
payment received on March 16, 2015. As a result, a termination of service posting notice dated December 11, (second attachment) was posted on your property, and a copy was also mailed to the service address. Jordan Tax Service, Inc(JTS) received a partial payment of $on your account on December 15, 2015, and you did not contact JTS to make payment arrangements on the remaining debt. The posting notice expired on December 22, 2015, and your account was sent to the water provider, Pennsylvania American Water Company (PAWC), for termination of water service on January 5, 2016. PAWC terminated your water service, you paid $at the JTS office in *** ***, and JTS issued a restoration of your water service to PAWC all on that same date, January 5, 2016. Please note that the current charges of $are due by January 26, 2016. The PAWC restoration and termination fees totaling $will be assessed to your sewage account, and they will be due with your next monthly sewage bill. If you have any further questions in this matter, please contact me. Thank you, Julie AQ***Utility Billing ManagerJordan Tax Service, Inc