Alfred L. Oga Limited Liability Company

very professional

I had just brought home a new computer from Microsoft and was installing my e-mail location when I received an on-screen warning about the "Zeus Virus" and a telephone number to call. All was in the Microsoft colors, etc., and referred to 'secured PC office.' I called and was assured that this was part of the Microsoft company. With out further thought, I agreed to purchasing a contract to 'make my computer secure.' The next day I went into the NYC Microsoft store and discovered this was a fraud - Microsoft does not act in this manner. I immediately contacted my credit card company, the Revdex.com in Hawaii where the company is located, the FBI office that deals with computer fraud and the New York Attorney General's Office about the fraudulent claims and bogus contract. Don't get taken in by these low lifes.

[redacted], from Alfred L Oga LLC . solved the problems of me not getting my emails on my computer. He was very nice to work with. I appreciate the help as I am not good at computers. What a relief to finally get my problem solved. Thank you.

Alfred L. Oga Limited Liability Company (Secure PC) has been my "go-to" company for the last few months for everything concerning my personal home computer. I am a novice computer user, and Secure PC has been patient, complete, attentive, and very responsive on each of my calls. The technicians working for this company are some of the best in the business. They know computers completely, and they take the time to make sure that all of my questions are answered fully, and everything on my computer is working as effectively as possible. As a bonus to their excellent repair and advice, they make sure that my computer is as secure as possible. An outstanding company and personnel, and highly recommended.

I talked to [redacted] tech 2 fixed my IPad he did a great job!

[redacted] was very helpful, friendly, and gave me information that I appreciate. He is VERY good at his job! Thank you.

VERY GOOD SERVICE

From: [redacted] Sent: Tuesday, June 23, 2015 10:47 AMTo: InfoSubject: ID [redacted] alfred oga llc   Mr. [redacted],   A full refund of $306.90 was made to Mr. [redacted] and mailed on the 19 June 2015 as requested.  Hopefully they will enjoy our free service on their [redacted] computer which we do service our customers everyday of the week.  Please see attachment.   alfred l. oga llc

thank you for the wonderful service. you guys are the best

completely happy with the help I received from [redacted] think all customer support has been really helpful

I'm satisfied with today's results.

the work was done very well.
a great job solving the problem .

very good service help out a lot

Robert was very helpful and tolerant of my difficulties Also the session went very quickly which I really appreciate. The computer and printer appear to be working well. What a relief!!

I am very happy with the support to fix my computer

I [redacted]    cardholder agree to pay over the phone the above :amount according  to the card issuer agreement  for the lechmcalservices. All issues have been fixed tonw satisfaction  level. Technicalservices have been provided by Alfred L OgaLLC (Secure...

 PC).  I approve  the payment g1ven abov< fred * OgaLLCFor Home Networking  Support  Services. 1 am aware of refund policy and term and conditions.(Merchant agreement if credit voucher)'l11ank you!Authorizati()n Accepta:1cesI   authorir.c the AI [red L Oga LLC(SecumPC) to debit 1hc bank account or credit canl indicutcJ for Tcchm..:al ScP·ic· s, f01 the nowd amo.ml1)t"J toda:y's dutefhi.p<: p":1enl is fi1r chc !'lcrvice;<; noted on the puym nLformRefund P0licy·1 under  tand:hat r ;turns, refUnds and cancQIIationl:i arc nolpcrmlttcC,however excepticns may be 11udc on a case-bycuse  ba5is  ! um.lerstand th3t because this  is anElectmnlc transaction, U1csc funds :uay be withdrawnfrom my .account as5oon asthe iibo...-c nolcd trnn:.actlon dutc. In the cnse of an AC{ Tran:-
action being rejectedforNonMSufli icnt Furds (NSF) lundL:rstnnd that the Alfred L Ogu LLC may m its. discrcti11n  attempt to pro:::cstlu:- charge again within 30 Cays. I   acknov.ledgthm the:Jrigination or ACH tra: sactiuns Lo my accountmust comply "''ith the provisions ofll.S. la'N. I certify that Jam an authorized user oft is credit card or bank accol:nt, and thatI v.ill
nol d1spute the paymentw:ithmy Crcd11 Card Comp.[redacted], so long as th'" transaction corresponds to tJ1e terms mdu:alt:i.l ir. this fbrm.

Complaint: [redacted]I am rejecting this response because: as mentioned previously this "company" only provides service for PC computers NOT [redacted]. The representative from this company completely scammed me, if this was a legitimate company they would have never contacted me to begin with since they don't fix the type of computer I own. There was nothing wrong with my computer to begin with, I received a solicitation online and since this is my first time owning a computer I thought it was legitimate. Again, my computer is a [redacted], which this company doesn't even provide service for.
I'm requesting again, that my payment be fully refunded to me since this company doesn't work on [redacted] computers and my computer had absolutely no problems to begin with, in fact it started having issues after these people accessed my computer. I've taken my computer to an [redacted] store for a complete restore since I'm confident this fake company might have compromised my personal information for criminal gain.
[redacted]     This is their scam website.
 
 Sincerely,[redacted]

very helpful with process and break it down for you really simple

I assume that my computer is secure.

Awesome...