All Affordable Repair Services

The customer contacted Revdex.com and indicated that the business had resolved the issues and refunded the portion they had promised as well as returned her part and she considered the issue resolved

MrKim C*** of All Affordable Repair Services was called to fix my refrigerator He was given the specs of my refrigerator over the phone First, he arrived at my home hours late with the wrong "mother" board for my refrigerator He told me he had to go home to get the correct board He took the "mother" board that was in my refrigerator with him He didn't return to my home until 8:p.mthat night At that time the "mother" board that he brought didn't work either He explained to me that a control panel inside of my refrigerator was also broken and that he could have that for me the next day He told me he needed a Good Faith deposit of $(which he explained would either go toward the total cost of the repair or he would refund me $if he could not repair my refrigerator) The next morning, I noticed MrC*** had cashed my check He did come to my house that afternoon with a "mother" board and control panel Both appeared used (the control panel box was op

Owner determined 10/8/my refrigerator needed a new compressor, I paid $*** for estimate My refrigerator was less than months old It took until 4/for owner to come fix it because he said it was too cold in the garage for him I paid him $***The compressor he used was either used, defective or left over from a job because it only cooled my unit for less than several hours I find it hard to believe that a brand new compressor did not fix my refrigerator Since my fridge was under a year warranty for the compressor from **, he told me he would have another within days He kept putting me off with story after story and excuse after excuse and I gave him the benefit of the doubt until 9/26/when he finally quit answering my text messages about fixing the unit with the new compressor that he finally received from ** He admitted during a text message that he had it on Sept5, I have full pages of text messages from conversations from him & my

Kim C***the owner of All Affordable Appliance Services, has refunded in full the fees we paid for the most recent work in question (i.e$1000.00). While I do not
believe that this even nearly compensates me for the damage done to my refrigerator, I have agreed to accept this as a settlement in full, in order to avoid further time spent in litigation (per my wife's advice...)I consider this matter closed, although I would prefer that it not be marked as "customer satisfied" in your system if that is possibleRegards,
*** ***

I wish I had never called this personI called him to come out and look at my refrigeratorHe came out on 6/2/He told me I needed a new compressor and quoted me At that time I didn't want to spend the money on the fridgeI paid the service charge and asked him if I changed my mind would the service charge still be put towards the repairs and he said yesThat evening after my roommate and husband came home we decided to go a head with the repairSo I called him back and he said he would call me the next day to let me know when he could come out I texted him the next day and he called back and said he would come out on Tuesday the 7th in the morningThat morning I called to confirm and he said he would come out still but it would have to wait till after and before He never showed upAt 2:he texted me and said he would call me shortlyHe never calledAround I tried to call him again and no answerHe then texted me and said he had a family emergency and he would come between and on Thursday the 9thI texted him again Thursday morning and he said he would be here at 9:He never came and called to tell me had to get nitrogen and would be here in an hourI have not heard from him nor has he come since thenI have called him several times and texted himNo responseI just read a recent review on here and the response that he had to the customer is rude and I have a feeling he is going to post a rude comment to mine as wellI may have called this guy more than he would like, but when you constantly are a no show it is horrible customer service and super frustratingI have been nothing but nice to Kim, my only message to him after waiting for the second day for him to show up was "Are you going to blow me off again?" to which I have not had a responseSo basically the $dollars is gone and I have to pay someone else to come out againI wish I had never called this person and if I had seen the bad review that was recently posted I never would haveI hope that I save someone from the horrible customer service I have receivedI have never been stood up in my life by anybody in the service fieldAnd since Kim wants to state that anyone can just leave a review and not be truthfulI have all my calls and text messages as proof if anyone wants to e-mail me***

On March 20, my refrigerator failed to restart after a power outageI contact All Affordable Appliance Service to make the repairThe repairman came out that day and replace a boardApparently the board was defective and although the freezer is working, the ice maker and water dispenser are not workingIt's been two months and the defective board has not been replacedI made several attempts to resolve the situation All Affordable notified me on 4/20/the new board was in and I have made numerous attempts to schedule a repair time only to have my requests disregarded and no appointment is made
Dates of contact: March 20, 2018, March 22, appointment was made but repairman failed to show, April scheduled another appointment for April was told a new board would be ordered, April I inquired when board would be in and repair made, April I inquired when repair would be made, April I was told new board was in and they could come out May or May I att

Owner determined 10/8/my refrigerator needed a new compressor, I paid $*** for estimate My refrigerator was less than months old It took until 4/for owner to come fix it because he said it was too cold in the garage for him I paid him $***The compressor he used was either used, defective or left over from a job because it only cooled my unit for less than several hours I find it hard to believe that a brand new compressor did not fix my refrigerator Since my fridge was under a year warranty for the compressor from **, he told me he would have another within days He kept putting me off with story after story and excuse after excuse and I gave him the benefit of the doubt until 9/26/when he finally quit answering my text messages about fixing the unit with the new compressor that he finally received from ** He admitted during a text message that he had it on Sept5, I have full pages of text messages from conversations from him & my

On March 20, my refrigerator failed to restart after a power outageI contact All Affordable Appliance Service to make the repairThe repairman came out that day and replace a boardApparently the board was defective and although the freezer is working, the ice maker and water dispenser are not workingIt's been two months and the defective board has not been replacedI made several attempts to resolve the situation All Affordable notified me on 4/20/the new board was in and I have made numerous attempts to schedule a repair time only to have my requests disregarded and no appointment is made
Dates of contact: March 20, 2018, March 22, appointment was made but repairman failed to show, April scheduled another appointment for April was told a new board would be ordered, April I inquired when board would be in and repair made, April I inquired when repair would be made, April I was told new board was in and they could come out May or May I att

Business owner serviced our Sub-Zero fridge, which was not cooling on the freezer side He said that we needed a new compressor (this model has compressors, for each side) & since the fridge was over years old he offered to replace both compressors at a slight discount & we agreed This included changing from Rto the new refrigerant, & blowing out the lines so that the old Rwouldn't contaminate the system He said that he had to order the parts, & came back to install them 2-days later Both sides seemed to be cooling, He said that all was well, & we paid him in full (later we learned that he knew that he would have to come back at a later date to adjust the refrigerant) The next day, it started making horrible banging noises, as though it might explode! We turned it off & called the owner As always, he put our return call at the end of his priority queue, & did not show up for another 2-days When he finally did arrive, he saw th

Bad attitude and poor customer service , did I say poor customer service, I have no words for the real thing right nowRUN DO NOT CONTACT!!!
Said he would come on Monday morning and then did not show up, said he would be here Tuesday at am did not show up, husband talked to him, Jim is full of excuses of why he can't come and why he can't call backHusband said to him that he has giving us the run around and he got angry saying it was just a warranty call from a service center and he does not have to do it...say WHAT, I am a self employed woman and I would never treat my clients that way, it is unbelievable
I would give him a 1/star because he did make initial contact

Unprofessional and dishonestTook my $*** and left me with a broken dryer and unfinished duct workWhen trying to determine if and when he could complete the job received multiple excuses and a bad attitudeDisappointed and robbed..avoid this scam

On Wednesday February I called the “Affordable Appliance Services, *** ***” regarding a problem I had with my refrigerator I was told that somebody will be at my place between and pm the same day Indeed a gentleman by the name Kim C*** came to my home, checked the refrigerator and told me that he needed to replace or parts, which he would get the next day I was told that the return visit would be between and pm and he would give me a call before noon the next day to be more specific about the time of his return He asked me for a check of $ **, which I did give it to him It needs to be mentioned that in his web site the cost of the home visit was mentioned as $** The gentleman failed to return the next day I placed calls to his answering service, however, he never called me backIn the meantime consultation with another source suggested just a simple defrosting of the refrigerator prior to any other intervention, something that I did a

Do NOT CALL THIS GUY!!! He has no problem responding the first visit but if he has to come out with a part then you will probably never hear or see from himWhen he came out for the initial call, he was very nice however, when he pulled up and out on the top oven door he broke the handle completely off the doorHe did say that he was not going to charge us for the replacement but he explained he had to order it and it would take a few daysAs for the Ferror repair he had to also order a thermostat on the top ovenI believe in giving people the benefit of doubt when several days later I had not heard from himI texted and called and he told me that his truck broke down and he was having to repair itOkay....no problem I understandThen we scheduled for him to come out this past FridayNo wordI texted him again when he was coming out, he called me and said that he had to rent a car and was doing his service calls with this vehicle and he will try to make it Monday around noon heard nothingThen I called him that evening he said that he would be out between 10:to 11:he then texted back saying it was going to be 12:but 1:came around no MrC***I then have had enoughI called him back said that I have been without an oven for over a week and we need to get this done he said that he was on his way cause an earlier job was taking longer then expectedIt is now after 1:and I am a bit miffedI am sure I will be adding more to this review later but I highly do not recommend this guy unless you like run arounds and no shows

Business owner serviced our Sub-Zero fridge, which was not cooling on the freezer side He said that we needed a new compressor (this model has compressors, for each side) & since the fridge was over years old he offered to replace both compressors at a slight discount & we agreed This included changing from Rto the new refrigerant, & blowing out the lines so that the old Rwouldn't contaminate the system He said that he had to order the parts, & came back to install them 2-days later Both sides seemed to be cooling, He said that all was well, & we paid him in full (later we learned that he knew that he would have to come back at a later date to adjust the refrigerant) The next day, it started making horrible banging noises, as though it might explode! We turned it off & called the owner As always, he put our return call at the end of his priority queue, & did not show up for another 2-days When he finally did arrive, he saw th

Kim C***the owner of All Affordable Appliance Services, has refunded in full the fees we paid for the most recent work in question (i.e$1000.00). While I do not believe that this even nearly compensates me for the damage done to my refrigerator, I have agreed to accept this as a
settlement in full, in order to avoid further time spent in litigation (per my wife's advice...).I consider this matter closed, although I would prefer that it not be marked as "customer satisfied" in your system if that is possible.Regards,*** ***

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by All Affordable Repair Services regarding complaint ID
***
Regards,
*** ***

I wish I had never called this personI called him to come out and look at my refrigeratorHe came out on 6/2/He told me I needed a new compressor and quoted me At that time I didn't want to spend the money on the fridgeI paid the service charge and asked him if I changed my mind would the service charge still be put towards the repairs and he said yesThat evening after my roommate and husband came home we decided to go a head with the repairSo I called him back and he said he would call me the next day to let me know when he could come out I texted him the next day and he called back and said he would come out on Tuesday the 7th in the morningThat morning I called to confirm and he said he would come out still but it would have to wait till after and before He never showed upAt 2:he texted me and said he would call me shortlyHe never calledAround I tried to call him again and no answerHe then texted me and said he had a family emergency and he would come between and on Thursday the 9thI texted him again Thursday morning and he said he would be here at 9:He never came and called to tell me had to get nitrogen and would be here in an hourI have not heard from him nor has he come since thenI have called him several times and texted himNo responseI just read a recent review on here and the response that he had to the customer is rude and I have a feeling he is going to post a rude comment to mine as wellI may have called this guy more than he would like, but when you constantly are a no show it is horrible customer service and super frustratingI have been nothing but nice to Kim, my only message to him after waiting for the second day for him to show up was "Are you going to blow me off again?" to which I have not had a responseSo basically the $dollars is gone and I have to pay someone else to come out againI wish I had never called this person and if I had seen the bad review that was recently posted I never would haveI hope that I save someone from the horrible customer service I have receivedI have never been stood up in my life by anybody in the service fieldAnd since Kim wants to state that anyone can just leave a review and not be truthfulI have all my calls and text messages as proof if anyone wants to e-mail me***

His story is not really accurate. He came, cashed the check, didn't show up the day after we called him to say that the dryer was not
fixed. He then was impossible to reach because his mailbox was full. There is still something sneaky going on as the address he advertises by is NOT a business. To be honest, I can't remember the details at this point, and he did eventually come back and made it work. However, I am fairly certain that after two no-shows to make it right, my call to him (insulting? yelling?) advising him that I am an attorney and would, in fact, pursue him if he failed to show a third time, finally did the trick. We can drop this at this point but I advise keeping an eye on this guy. Something is not right here

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Even if I accepted the $for the service call, which I do not, he. did not earn the money. I identified the damaged part upon his arrival and showed him the problem. He did not have to do any work to accomplish this. He took a deposit contingent on supplying and installing he part. He never did so. He never contacted me after the initial visit. All contact was made by and initiated by meThere was no follow up on his part at any time. He offered to return my money on one of our several telephone conversations, but never bothered to do so. He no longer even answers his telephone. All he has done since I gave him money is ignore me and make excuses. I feel I deserve a full refund
Regards,
*** ***

We needed to replace a part on our refrigerator Mr*** came by and verified the problem and said he had to order the part He required a deposit of $of the total of $to order the part We did not hear back from him for a long time, so I called He said he could not find the part I asked him to try again, and if the part could not be found to return the money Again, we did not hear from himI called two more times and requested the part with repair completion or return of the moneyHe said he would try again and get back to me It never happened The original date was June 11, It is now February 4, His phone answers but the voice mailbox is full, so I cannot reach himI have had to replace the refrigerator and my patients has run out I want my deposit back