All My Sons Moving & Storage of Tulsa

Initial Business Response / [redacted] (1000, 8, 2014/08/14) */ All My Sons filled each and every part of our contractual obligation and did not over charge your moveYou agreed to the standard amount of coverage and didn't want additional insurance provided on your moveThis is standard policy with every moving companyAll My Sons considers this matter closed

Initial Business Response / [redacted] (1000, 8, 2014/11/24) */ This is currently being review Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/11/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company offered to reimburse us for our damages as they should but did nothing about any of the major issuesAlso, their letter still made us agree not to tell anyone about our experience using them if we signed it, and releasing them for all claims of any kindTherefore, we do not acceptI will accept payment for damages and agree all claims for damages are satisfied and will update any reviews to say thatHowever, They continue to use lousy if not illegal business practices and fear no consequencesPaying us for what we are entitled doesn't release you from all other wrong doing or take away the right to free speech to tell others what you did Final Business Response / [redacted] (4000, 18, 2014/12/15) */ This is being reviewed by our claims department Final Consumer Response / [redacted] (4200, 20, 2014/12/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's not a resolution amd I'll never hear from them

Initial Business Response / [redacted] (1000, 5, 2014/01/16) */ This customer is currently working with our company to resolve this complaint Final Consumer Response / [redacted] (4200, 11, 2014/01/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) They have made no attempt to contact me nor do they have any remorse in their unsatisfactory and unprofessional manner in which they handle my belongingsNot to mention the disrespect the manager has to paying clientsI will pursue a different direction with this issueMy attempts to get any response from this company have been exhaustedI will make my report to Angie's list and post my pictures on facebook and other social media Final Business Response / [redacted] (4000, 13, 2014/01/30) */ This shipper has been in contact with our local office, corporate office and our claims departmentWe are in the process of handling this shipper's concerns

Based on the information provided the customer needs to file a formal claim/complaint in order to receive compensationThe customer needs to call the customer care team at [redacted] or email to a [redacted] in order to request the paperwork

We scheduled a move and were given a quote saying it shouldn't take more than 2-hours of labor, which at $an hour comes to $They also include $for gas and an unknown amount for one hour of drive timeLet's say they charge the same for the one hour of drive time as they do for laborThe total now comes to $When our movers finished loading the truck in hours they called their manager [redacted] who came back and said our total was over $I then, being a good and polite consumer, called [redacted] simply to ask where the extra $was coming from and immediately began to be verbally abused over the phone by ***He yelled at me and called me a liar, even when his employees (who did a great job, by the way) were standing next to me telling me that it did not take the time he was saying it took [redacted] yelled at me for a solid minutes before my husband took the phone and proceeded to also be yelled at and completely disrespected by *** [redacted] threatened to lock the truck and take (steal) all of our belongings if we didn't pay, and never did explain where the extra charges came fromPlease, NEVER use this company for your moveYou will definitely be robbed and likely disrespected by ***

Initial Business Response / [redacted] (1000, 5, 2015/12/01) */ Please call the customer care team at 866-941-1849, we will be happy to help!

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Move went well and very professional. Reason for 2 stars is because they milked the "supplies used" for my move. They moved my small storage space that was packed with luggage, totes and boxes all sealed or closed. They moved my china hutch and used a blanket and taped it on with LESS THAN A ROLL OF TAPE. That tape roll was not used for rest of move and only half of it but they charged me for 6 rolls of tape at 4.50/piece so it was 27 bucks for that HALF tape used. I don't like that they milked materials used as it is dishonest and not necessary.

Initial Business Response /* (1000, 8, 2014/10/02) */
We take any account of theft seriously and are currently investigating this accusation
Initial Consumer Rebuttal /* (3000, 10, 2014/10/03) */
(The consumer indicated he/she DID NOT accept the response from the
business.)
There has been no action taken by All My SonsI am taking legal action in small claims court

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy suggestion would be to make customers aware of minimum charges.-
Sincerely,
*** ***

The worst experience everI paid to have three movers and they milked itAmong other things: They let a pound generator get away from them and it came off the side of their ramp and it rolled up my right leg Then as they were moving my custom Viking refrigerator on a dolly with no straps they let it slip off the dolly and the doors and other parts were torn off First they wanted pictures of the refrigerator and the food that spoiled -which took awhile to get They put it in the corner of my garage and stacked stuff all around it Then they wanted estimates instead of sending someone to look at it Then they wanted to know what I wanted them to do (????) Then they lost the pictures and needed more After that I waited several weeks and contacted them I was told that the case was closed because they usually get things settled in a short period of time By this time it's been a year I asked them if they could reopen it I was told they'd look into itI emailed them a month later It's been more than a month and I haven't heard from them I've told them that I only wanted my refrigerator repaired or replaced But it looks like I'm going to need a lawyer to get this resolved So I guess they'll get to pay my doctor bills too

The customer was only charged the minimumWe can refund $

Please call the Customer Care Team to get claims forms, the phone number i* ***We will be happy to assist

The worst experience everI paid to have three movers and they milked itAmong other things: They let a pound generator get away from them and it came off the side of their ramp and it rolled up my right leg Then as they were moving my custom Viking refrigerator on a dolly with no straps they let it slip off the dolly and the doors and other parts were torn off First they wanted pictures of the refrigerator and the food that spoiled -which took awhile to get They put it in the corner of my garage and stacked stuff all around it Then they wanted estimates instead of sending someone to look at it Then they wanted to know what I wanted them to do (????) Then they lost the pictures and needed more After that I waited several weeks and contacted them I was told that the case was closed because they usually get things settled in a short period of time By this time it's been a year I asked them if they could reopen it I was told they'd look into itI emailed them a month later It's been more than a month and I haven't heard from them I've told them that I only wanted my refrigerator repaired or replaced But it looks like I'm going to need a lawyer to get this resolved So I guess they'll get to pay my doctor bills too