Alleviate Financial Solutions

Great customer service and a speedy process which was efficient!

They we're quick and efficient and very professional. Made sure to answer all of my questions!

A great experience to receivethe specialized help of representative Branco L. Many thanks to him and A.F.S.!!!!!!

Ari has been very supportive through the process, detailed in answering my questions and walking through next steps. So far this is moving forward well.

Michael Kohn was so nice and so very helpful! He explained everything very clearly and was more than patient with all of my questions! I am certain that this was a positive step toward becoming free of debt! I would definitely recommend this service to anyone in need of debt relief!

I had to cancel my program base on the fact of my hardship situation, I entered the debt consolidation program and actually did make my first payment as requested, for the amount of $969.54 on December 30,2019. Based that my financial programs actually increased I spoke to my lawyer and had no choice then to file for Bankruptcy Chapter 7. My lawyer advised me to cancel the program and request the refund, which I did, I called and spoke to a few agents, and they cancel my subscription to the program and even advised I will be refunded. A few days later passed on today 01/16/2020 I explained myself over 10 times, my mistake I provided the wrong account number for the refund, A CSA called Daisy was not helpful at all, if leadership reads it please QA that call, I explained to her the problem that the money was sent to the wrong account, her response was you need to resolve it, go to the bank, and tell them that. I was completely amused with her response and lack of acknowledge. I requested to speak to her lead, and she indicated no leads are available in that department. After that she puts me on a long hold till call drops, after that I spoke to another agent and that agent advised me as well to reach out to Chase Bank, these agents gave me trace number and account where funds were deposited in. I called Chase back and their response was that Alleviate has to request to cancellation and funds will be sent back to Alleviate. I called back to Alleviate and no resolution what so ever, no one could provide a response, all what they said someone will call you.

They are very polite and loved how they stay in contact with you thru the process.

Meagan is so sweet, I-wish everyone that is in the work place was as nice and kind as she is, this world would be a better place!!
SHE DESERVES 10 STARS!!

so far so good - have just got started so will see how this goes. looking forward to being debt free! thanks for all the helpful information so far and the patient people who are there to help me through this

I don’t really know where to start. Andrew *** helped helped us through this really rough time we are having. He took the time to explain things and making sure we understood everything. He answered all questions and making sure what was best. I have never had anyone take time and had the patience as he did. Thanks to him I feel like we can breathe again. Hopefully the stress will let up and it is thanks to him and the company. It happened so quick and no pressure. I would recommend this highly. Donna D

I am afraid of not getting the loan like I was told. I was told that I’m approved for the fresh start loan after six months of payments. But then when I got a call for the welcome packet I was told I have to qualify for the loan. It seems to me that this is a recurring issue and I agree with Lori L., she was told the same thing I was. When I called the person that signed me up with the program he assured me that I would get the loan as long as I followed the simple rules, this is what he sent to me to make me feel at ease.
You must be enrolled in Alleviates Debt Settlement.
You must make 6 months consecutive on time payments to your FDIC trust account to be eligible for the loan through Lending USA's FSL Program
The Accounts you're enrolling will be closed.
You cannot accrue any additional debt for the first (6) months
You can't miss any payments outside the creditors we are working on like a mortgage and car loan
I really hope this is correct. I also wanted to add that I just called the company and asked about the new debt rule, because my car was hit and may be totaled and I would have to buy another car and creating a new debt. I was told this should not disqualify me for the Fresh Start Loan as long as I make my payments on the new loan on time and never miss one. We will see what happens.

The service was the quickest, easiest and most professionally handled, I have ever experienced.
This is a company I would recommend to everyone.

They were very helpful went the extra mile for the cost !!

Lisa is a top-notch professional. She reviewed options with me and explained the process, answered my questions and congratulated me on my decision to work with her. I had a bad experience before with a debt resolution company but Lisa was totally different. I look forward to becoming debt free in the next 24 months with her help and guidance.
Carolyn B.
Washington, DC

Talked to 3 different people. All were friendly, helpful, and knowledgeable. Obviously, I've just started, but this sounds like a positive solution for me.

So far so good
I am a new customer with Alleviate so its too early to tell.
I can say the associate I worked with,Jaime L.was very kind and professional.!

Alleviate has beyond met my expectations! Before I was approved I was living paycheck to paycheck with a halfway decent credit score and no light at the end of the tunnel. It's been about 6 months and I have already received two settlements! My credit score is going back up as well. Thank you Alleviate!

I think this company has done a great job consolidating my credit cards and keeping in touch with me on how things are going.I feel free again of credit card payments.I hope you have a wonderful holiday season and I'll be taking too you soon.

So far not a great experience!
I spoke with Jason Mercado in May. Jason explained the process to me and said that in 6 month, if no payments were missed or late, I would be approved for a loan to pay my debit in full and make a monthly payment to Alleviate - nothing was said about qualifying for this loan, it was based on my commitment in making my 6 months of payments on time etc.
I have made my payments, never late and never less than the amount promised and NOW I am told I need to qualify for a loan. My credit obviously is not the best, which is why I was working to reduce my debit. In addition, not one payment has been made toward my debit and my credit is even worse now than before. I knew it would take a hit but this is ridiculous.
I have reached out to Jason twice by email, I have also asked for Jason to call me when the reps call to review the account monthly, but no response. I was working with another company at the time of the call from Jason, I was pleased with, but Jason promised in 6 months my debit would be paid in full to the creditors through a consolidation loan, which is what I was looking for.
I know I am reasonable for my actions, I got myself into this mess and was hoping I could trust someone to help me get out of it. I have made my payments, working very hard to ensure all payments are made for what!
Lori L

I start working with alleviate financial last year and I was kind of skeptical about this companies until I spoke to one of the kind and pleasant customer service personal that they have and she explained everything to me and I believe on them and just like they told me, everything when smooth and honest, they call me for every single little thing and what I like the most is that they keep me posted every time they did an agreement with one of mi creditors they also didn't move a finger with out my authorization, now i'm in the last stage of getting out of debts, hopping to be debt free in the next 2 years, thank you very much for all that you guys have done to me it feels really good seeing your credit score going up every time. thank you one more time.