Allivet

Unfortunately I ordered the wrong RX food for my cat and they refuse to receive the return and issue a refund Purchased a prescription food for my cat and when I received it I realized it was the wrong itemMy cat has been on RX food ordered by the vet for over a year and cannot eat anything other than what is prescribedAfter spending more than $7,on vet bills, I certainly will not give him any food that will worsen his conditionThe food is not available right now in the locations that I have been purchasing it because [redacted] had a breach and shut down all their manufacturing So I ordered from Allivet for the first time thinking this was the food but I was wrongI called and explained that I ordered the wrong food and asked how I could ship back the items and receive a refundI was told "you ordered it, you are stuck with it, no refund"This is immoral for a business that deals with pet issued not to honor a return on an item just received today, still in the shipp

This company was incredibly unprofessional and unhelpful with my concerns over the last 2-weeksI ordered a pack of Nexgard Flea and Tick Medication and received a package with medication, but not brand new in the box, just the row of tablets loose with the expiration on itThey were still in the peel-away pill packaging, but taken out of a boxI only buy medication like this when it is in an unopened boxHow am I to know that it didn't come from a batch that someone returned due to a reaction to the medication? I expressed my concerns that I wasn't confident that my product came from a brand new boxWhy didn't I receive the actual product brand new in box with instructions and everything? Isn't that the legal way to sell medication? I called the business on a Friday and was on hold for minutesAt the end of that minutes I was automatically asked to leave a voicemail, which was a complete waste of my timeI then emailed the company after receiving no response within at least daysA week later I got an email back apologizing that they were closed that Friday due to a family emergencyThey chose to leave their phones on and let customers waste minutes of their timeI expressed my concern and have tried calling and emailing numerous times and no one responds to voicemails or calls nor cares about my concernsI will never be shopping with this business again and I'm not sure if they are selling the products according to laws by not including the product new in boxI spent $with them and not one person cared to help me

Order # SO-XXXXXXX placed with Allivet on 2-11-was processed in expedient matter with shipment tracking information and delivery notification I used this company for several years and they always do a good job

Pharmacy did not fill prescription as written and would not replace Order Number: SO-XXXXXXX Order Date: Mar 11, 1:09PM EST I ordered Rimadyl chews for my dog to treat his arthritisMy veterinarian specifically wrote that the prescription must be in the original packagingThis is because of the danger of counterfeit or out-dated pharmaceuticals being re-packaged and illegally shipped to the consumer Well this is exactly what Allivet didMy dog has been on Rimadyl for over a year so I know what the original packaging from the manufacturer looks likeIn addition, when it is in the manufacturers original prescription bottle it is sealed Allivet sent me unpackaged Rimadyl that looked old and was not as hard to break along the scored line as the pharmaceutical company's product I had recently driven cross-country for a move with my dog and I was temporarily staying in hotels along the way and had run out of his medicineBecause of this, as soon as we moved into o

This is my fourth order for my sick dog This company is so professional, accurate and their quality is the BEST! I trust them for all my dogs needs Thank you, Allivet

Good source for Pet meds and other productsFast and accurate delivery SO-XXXXXXX

I would like to say that it has been great working with ALLIVET to get out [redacted] her joint medsWe have been using ALLIVET for over a year now and we have no complaintsIf there were issue's the customer service has taken care of this issue within a few dayI would say that ALLIVET is a great company and will be doing a lot more business with them

I had a great experience ordering from Allivet My order number was [redacted]

great website easy to find what I want and they ship promptly always good results [redacted]

We have German ShepherdsThey are great companions but they require periodic medical TLC Some of their meds are canine specific and not available locallyAllivet is our "go to" source for specialized medsService is prompt and prices are good

re:SO-XXXXXXX Pro Case V Highly recommend AllivetOrdered some enzymes online for my dogReceived within daysAlso received an emailed confirmation of order, as well as tracking infoVery satisfiedWould highly recommendA+

Fraudulent AutoShip Charges I received charges on my [redacted] card for a prescription that Allivet has fraudulently charged my account The documentation from Allivet that [redacted] sent me simply states that the medications are not returnable What medications? I did not receive medications, but was charged for them Furthermore, according to Allivet, if I had the prescriptions they could not be returned I have proof that I cancelled/voided any or all products from Allivet I have documentation that Allivet was not authorized to ship any prescriptionsWithout my approval, In 2016, Allivet used my vet, my home address, and my credit card from an earlier order from Allivet's claim is that the address and card number matched, of course they matched Since 2015, I have not moved and I still use the same [redacted] card, but I never received any product Nevertheless, Allivet used my information from a previous order from and "auto shipped" nothing but fraudulent

Excellent customer service I made an error once while ordering on line A customer service rep promptly called me for clarification Very professional Very pleased with the service I get

For the most part, I am very pleased with Allivet The prices beat those of my vetsometime by quite a bit The orders get to me fairly quickly after I have placed them My one complaint is that it isn't the easiest website to navigate, but I always get where I want to go eventually

Although my dog was on medicine purchased through Allivet to prevent heartworms, she still got heartwormsAfter a lot of time and effort, Allivet did refund the amount paid for the medicine but it cost me a lot more for the treatment afterwardsTheir medicine was defectiveDo yourself a favor and purchase medicine directly from your vetI tried to save $for a month supply and now I'm paying for it

I have been using Allivet for a few years now and there have never been any problems The processing/shipping time is slow, but as long as I order my dog's medication before she runs out, it is ok My last order is the first time anything out of the ordinary happened I received what I thought was my order, but ended up with another dog's medication I immediately called Allivet and they submitted a new order (which I still haven't received) with priority shipping They were to send me an email with a return label for the incorrect meds, which I never received until I called back a few days later Other than slow processing and shipping, Allivet is a decent business

I absolutely love allivet and have been a loyal customer since I discovered themI will highly recommend them to everyone and have told many of my fellow pet owner friends about themExcellant company! Excellent pricesNot one bad thing to say!!!! â ¤ð? ¶

NO RESPONSE FROM CUSTOMER SERVICE PHONE OR EMAIL OVER SEVERAL DAYS RE ORDER FOR RX FOR MY PET I placed online order #XXXXXXX X/21/for Rx: tabs enrofloxacin for our pet 'Juno Troise' As required, I sent the original vet Rx dtd 3/21/via USPS priority mailit was delivered Friday, 3/24/11:AM to front desk/reception I became concerned when I received email 3/25/that this order was on 'Rx Hold', because the Rx had been received 3/24, the day before I am in urgent need of this med, and began follow up Monday, 3/27/17, first via calls to cust svc XXX-XXX-XXXX I waited on hold over minutes, finally got a recorded message to 'leave a messagewe will call you back' followed immediately by 'the mailbox is full', so no message could be left I made several additional calls over days with the same result (that is, NO RESULT) I tried to talk with someone in pharmacy dept, who hung up on me I also sent several emails from 3/27/to 3/29/with no resul

HORRIBLE!!! NEVER USE THIS COMPANY! There is a reason that their prices are lower, they are running a scam I placed my first order with them on 10/and sent the original script for my cat to them I NEVER received the order! I called today 10/23/and was told it was delivered last Saturday, which it was Not! I was asked to ask my neighbors! The tracking said it was delivered in the CITY THAT I LiVE IN, but not my address! I waited on hold minutes for a supervisor named [redacted] that tols me it was NOT THEIR PROBLEM!! THEY EXPECT ME TO LOSE $AND THE SCRIPT FOR MY CAT!! UNREAL! I now had to dispute the fadulent charge with my bank and will tell EVERYONE I KNOW to NEVER EVER SHOP WITH THEM! SHAMEFUL!!!

We hAVE BEEN USING BRAVECTO CHEWS FOR ABOUT TWO YEARS AND HAVE HAPPY WITH THE RESULTSORDERS HAVE BEEN HANDLED PROMPTLY C.W [redacted]