Amazing Garcinia

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The company fails to explain how they are providing this refundThey state that they have already completed the refund, yet the card I used as my method of payment (that they have on file) has been cancelled in order to discontinue further chargesDoes this mean that they have mailed a check to my address that they have on file? Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved I received a email today (9-30-17) from this scamming company stating that they have refunded my money back in full.Thank You for your help Regards, [redacted] ***

Hi, Thank you for giving us a chance to explain our part of the situationWhen Mr [redacted] placed the order he also clicked the box that did display terms and conditions for the orderThat being said, I have gone ahead and refunded 50% of the entire purchase for botch productsI apologize for any inconvenience that this has caused Mr [redacted] I am also not sure what he means by he was not allowed to decline the green coffee productI will definitely have my team look at and address this issueThank you for bringing it to out attention

Hello, We have refunded the customer in the amount of $and $We apologize for any inconvenience and understand the financial constrain relayed by the customer, we just request the customer read the terms and conditions on the site in the future to avoid this as we are taking a small financial loss as well Thank you

This customer has been refunded in fullPlease allow a few days for the charges to be credited to your account depending on which bank you are with I hope this resolves the issue

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] January I heard from business saying they would refund 1/($from 12/2/16) of cost within business daysJanuary 11th I sent an email to the business saying I have not recvd refundThey in turn sent an email stating >> This has not appeared in my bank statement yetI will wait business days and see if, in fact, they will refund full amount of $ I will not close this BB claim until I receive all my money backthank you, [redacted] ***../Also, I did receive full refund from 12/purchase from businessRefunded Order NotificationOrder Number: [redacted] Ordered on 12/02/02:23pmDear [redacted] ***,This email is to inform you that we have refunded the amount of $back to your payment method originally used on order number [redacted] , which was originally purchased on 12/02/02:23pm .If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team

The customer has been refunded in full minus shipping on both products as requestedPlease let us know if we can be of assistance for anything elseThank you

Hi, In looking through the account I can see that the original orders for Amazing Green Coffee and Amazing Garcinia were both placed on 9/25/According to USPS tracking number [redacted] , the items were delivered on 9/29/to [redacted] [redacted] When Ms [redacted] placed this order on our site [redacted] she indicated she read and approved all terms by marking the checkbox before completing her order.Trial Membership Program If you choose to sign up for our Trial Membership Program, you will be sent a thirty (30) day supply of the product chosen via USPS Mail and will be charged only $for shipping and handling plus applicable sales tax We ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday)You will have days plus days shipping from your original order date to see if the product is right for youIf you are unhappy with the product at any time during those days, you must call us at (888) 913-and cancel your order to avoid being billed for the full cost of the productIf you are satisfied with our product, then do nothiwill bill you $ plus applicable sales tax for your initial order , and every thirty days thereafter we will send you a new 30-day supply of our product, and automatically bill you the low price $+ $shipping plus applicable sales tax for auto recurring billing subscriptionsTo cancel automatic delivery and billing, call us at (888) 913-or email us during business hours: Mon - Fri 9am - 5pm PSTAs you can see we have not stolen money from this customer , as that is not our business practiceSince the customer is unhappy I am willing to refund them immediatelyWould this help resolve this situation? Please let me knowthank you

Hello, The following customer request for refund has been completedThe customer had not noticed the "X" to refuse the order of the additional product, although it is there in plain sightRegardless, we have refunded the requested amountPlease let us know if there's anything else we can assist withThank you,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I got this same reply over a week ago They cannot charge my card again as I had it changed I never ordered almost $of products and subscriptions from them I want a credit for the charges When I tried to call after getting a run around for over mins I just hung up in frustrations.] Regards, [redacted]

As the customer stated they did order the trial, and also checked the box to enroll in the recurring program upon checkoutThat being said Customer has been refunded in full as of 8/23/

Thank you for your response in regards to my complaintThe company has issued the requested refundThanks for all of your help [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***I accept the full refund offered by the supplierI still believe that when they offer you a free day trial of their material and then require you to cancel within days of placing your order for the free day trial of their material it is deceptive and fraudulent advertisingThank you for pursuing my complaint to a satisfactory resolution

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I want a credit for everything I didn't order It comes to about Their reply means nothing as they cannot charge my account anymore as the card company changed the info on it.] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] I need to talk to my bank 1-15-to make sure all is good will get back if that's ok I just saw this the 14th Thank You so much

I am sorry for this customer's issue, however, I am having problems finding a call or previous interaction with our customer service teamI have stopped any further shipments or charges from this pointCan you please find out if the customer has indeed filed a dispute with their card company? If so we have to present our evidence to their resolution team to prove the charge was validIf they have not yet I would be able to refund their accountThank you for the assistance in helping find a resolution for this misundertanding

The company refunded my money as of today, Sept Thank you for making this happen!

RevDex.com: I have reviewed the response made by the business in reference to complaint ID... [redacted] , and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]

Hi, As the customer stated the terms and conditions are on the site, which do include the day trial and resulting charge upon completionHowever, I do agree with Ms *** that rent is more important than a skin creamI have gone ahead and refunded her for the full amount she
was charged after the trialthis should be back into her bank within business daysI hope this settles this dispute and I am sorry for her inconveniencethank you

Hi, This customer was refunded in full on the 21stIt seems as they may have signed up for several internet purchases and is lumping us in with themAgain, I can confirm she was refunded in fullI hope this helps