Amazing Garcinia

The customer has been refunded in full as requestedThe Terms & Conditions are clearly stated on both the website and our checkout page, however we decided to refund as a courtesy for any inconvenience but recommend further customer due diligence when purchasing products. Thank you

Please inform the customer they have been refunded in full for all chargesPlease all 3-business days for the funds to reflect in your bank account. Thank you

This customer has been refunded in full. Please allow a few days for the charges to be credited to your account depending on which bank you are with . I hope this resolves the issue.

To whom it may concern, The customer was read the terms & conditions as stated on our website, and we believe was fully aware of the charges as she allowed shipment after shipment to be received at her home without calling customer service to cancel. We have gone ahead a refunded half the...

requested amount as a courtesy. Please let me know if anything else is needed from us. Thank you

Hello there, We have refunded the customer in the amount of $92.97 and $92.99. Our website clearly states the terms and conditions for the customer to see when making a purchase on our site. It is even stated a 2nd time on the checkout page, and included via a hyperlink on the bottom of every...

page of the site. Please let me know if there is anything else needed of us. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] I need to talk to my bank 1-15-17 to make sure all is good will get back if that's ok.  I  just saw this the 14th  Thank You so much.

The company states that I was read the terms of the agreement. This is not true. I was not read anything. I agreed to a free sample and entered my credit card information for shipping. I did receive several orders. I never opened any since the 1st free bottles that were sent to me did absolutely nothing to decrease my appetite as advertised. My credit card is through my Credit Union which changed from monthly paper account information to on line. I am not good at using the computer and had not checked my account information for a few months. It was when I received an e mail stating that I was getting a shipment of these useless pills for $90.00 that I called the company and was told that they would not reimburse me for any of the money they charged my account. they charged $90.00 per bottle and sent 2 bottles  three times and were sending a 4th even though I said I did not want them. This was almost $800.00. I told the person I spoke with that I had all the bottles in unopened packages and was willing to mail them back. They wanted nothing to do with this. My son looked up this company on the Internet and it was listed as a scam. I wish I had checked into this before I agreed to a free sample.      This company as reimbursed me for half of the pills they sent me without my consent. I believe they should reimburse me for the full amount. This is a case of "not reading the fine print" and a scam to trick  people into falsely purchasing a product they don't know they have agreed to purchase.Thank you,[redacted]

I am sorry for this customer's issue, however, I am having problems finding a call or previous interaction with our customer service team. I have stopped any further shipments or charges from this point. Can you please find out if the customer has indeed filed a dispute with their card company? If...

so we have to present our evidence to their resolution team to prove the charge was valid. If they have not yet I would be able to refund their account. Thank you for the assistance in helping find a resolution for this misundertanding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hello there, We apologize for any inconvenience this may have caused, however we highly recommend reading the terms and conditions stated on the checkout page before making any future purchases. We have refunded two orders in the amount of $185.96 and a total of $90 for the first...

trial order completion. Please let us know if we can be of assistance on anything else. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[I got this same reply over a week ago.  They cannot charge my card again as I had it changed.  I never ordered almost $300 of products and subscriptions from them.  I want a credit for the charges.  When I tried to call after getting a run around for over 10 mins I just hung up in frustrations.]
Regards,
[redacted]

Hi,  This customer was refunded in full on the 9th and should receive their refund within the next day if they have not already. Please let me know if this is the case.

Hello, We have refunded the customer in the amount of $92.97 and $92.99. We apologize for any inconvenience and understand the financial constrain relayed by the customer, we just request the customer read the terms and conditions on the site in the future to avoid this as we are taking a small...

financial loss as well.  Thank you

Hello, The following customer request for refund has been completed. The customer had not noticed the "X" to refuse the order of the additional product, although it is there in plain sight. Regardless, we have refunded the requested amount. Please let us know if there's anything else we can...

assist with. Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
 I received a email today (9-30-17) from this scamming company stating that they have refunded my money back in full.Thank You for your help.   Regards,
[redacted]

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
January 6 I heard from business saying they would refund 1/2 ($46.49 from 12/2/16) of cost within 3 business days. January 11th I sent an email to the business saying I have not recvd refund. They in turn sent an email stating >> This has not appeared in my bank statement yet. I will wait 3 business days and see if, in fact, they will refund full amount of $92.99.  I will not close this BB claim until I receive all my money back. thank you, [redacted]../. Also, I did receive full refund from 12/19 purchase from business. Refunded Order NotificationOrder Number:[redacted]Ordered on 12/02/2016 02:23pmDear [redacted],This email is to inform you that we have refunded the amount of $92.99 back to your payment method originally used on order number [redacted], which was originally purchased on 12/02/2016 02:23pm .If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The company fails to explain how they are providing this refund. They state that they have already completed the refund, yet the card I used as my method of payment (that they have on file) has been cancelled in order to discontinue further charges. Does this mean that they have mailed a check to my address that they have on file?
Regards,
[redacted]

As the customer stated they did order the trial, and also checked the box to enroll in the recurring program upon checkout. That being said Customer has been refunded in full as of 8/23/2016.

The customer has been refunded in full minus shipping on both products as requested. Please let us know if we can be of assistance for anything else. Thank you

Hi,  Thank you for giving us a chance to explain our part of the situation. When Mr [redacted] placed the order he also clicked the box that did display terms and conditions for the order. That being said, I have gone ahead and refunded 50% of the entire purchase for botch products. I...

apologize for any inconvenience that this has caused Mr [redacted]. I am also not sure what he means by he was not allowed to decline the green coffee product. I will definitely have my team look at and address this issue. Thank you for bringing it to out attention.