American Credit Acceptance, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We were able to speak with her and hopefully she will get us the information we need so that we will be able to assist her.   Thanks,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards, [redacted]

ACA was able to reach the customer and provided a solution that was satisfactory to Ms. [redacted].  She was also provided with my direct line should she have any questions.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
The last letter/correspondence that I sent to ACA about the interest reduction that I never received was in July 2015.  When I called about why the interest rate reduction was never applied to my account, according to my car payment statements, the interest was never reduced from August 2012-January 2013. The customer service representative told me that they could not go back that far and make the adjustments to my account due to end-of-year accounting and IRS reporting purposes. I never received the interest rate reduction, so why didn't anyone reduce it when the notice was initially given to them?  My car payment statements always reflected the same amounts.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]