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American Freedom Insurance

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American Freedom Insurance Reviews (61)

This complaint was filed by a third party Claimant who was allegedly involved in an accident with our Insured’s vehicle. This Company agrees that information was provided for both vehicles allegedly involved in the loss, but we reiterate that the driver’s name and facts of loss were not provided in the [redacted] Police Department Incident Report.
It must be noted, that to date we have not received any cooperation from our Insured to facilitate a proper investigation of this matter including verification of the identity of the driver and the loss circumstances. Moreover, the Complainant Claimant has not submitted any documentation to support her claim of having photos of the alleged driver, driver’s license, registration and damages to both vehicles to assist in the evaluation of this claim.
This complaint is without merit as the Complainant was made aware of the claim’s status.
All rights are reserved and none are waived or invalidated.
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