Our communication with our customers is very clear and we respond to every email we receive. Our system is fully automated and in order for a call to go through, and the only way a customer receives an invoice, is if they press 1 to accept the call, then press 3 to allow us to use the mobile number...
for billing. Our rates are also clearly announced prior to the call going through. every customer receives instructions for sending payment by check, money order, paypal and credit card. we will accept payment of 15.99 if sent by check or money order to: 3[redacted] please include mobile number with payment. we consider this issue resolved. Thank you.
on Nov [redacted] there were 5 attempted calls made to ###-###-#### which resulted in a total network time of over 7 minutes. we have the recorded authorization on file from [redacted]. only one call was connected for only 30 seconds so we will credit the account. our contact information is listed...
on our website and an email address is sent along with the invoice.
our rates are clearly announced before we allow the call to connect. we ask the receiving party to press "1" to agree to the charges, then press "3" to allow us to bill the call and then we ask for a recorded authorization.we do not have any control over the mobile service or the quality of the...
connection and mobile service coverage. due to the short duration of the call, we are willing to offer a discount if paid by check or money order. a payment in the amount of 10.99 can be sent to [redacted].
On Oct [redacted] accepted a collect call from [redacted]. the call was facilitated by 3G Collect and the called party, [redacted], accepted the call and agreed to pay for the charges which are clearly stated prior to the call connecting. We also have his recorded authorization which can be...
reviewed by going to www.3gcollect.com and using the information in the txt message. the collect call was over 26 minutes in duration so payment for services rendered are due. invoicing and all contact will cease when payment is received.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Our communication with our customers is very clear and we respond to every email we receive. Our system is fully automated and in order for a call to go through, and the only way a customer receives an invoice, is if they press 1 to accept the call, then press 3 to allow us to use the mobile number...
for billing. Our rates are also clearly announced prior to the call going through. every customer receives instructions for sending payment by check, money order, paypal and credit card. we will accept payment of 15.99 if sent by check or money order to: 3[redacted] please include mobile number with payment. we consider this issue resolved. Thank you.
on Nov [redacted] there were 5 attempted calls made to ###-###-#### which resulted in a total network time of over 7 minutes. we have the recorded authorization on file from [redacted]. only one call was connected for only 30 seconds so we will credit the account. our contact information is listed...
on our website and an email address is sent along with the invoice.
our rates are clearly announced before we allow the call to connect. we ask the receiving party to press "1" to agree to the charges, then press "3" to allow us to bill the call and then we ask for a recorded authorization.we do not have any control over the mobile service or the quality of the...
connection and mobile service coverage. due to the short duration of the call, we are willing to offer a discount if paid by check or money order. a payment in the amount of 10.99 can be sent to [redacted].
On Oct [redacted] accepted a collect call from [redacted]. the call was facilitated by 3G Collect and the called party, [redacted], accepted the call and agreed to pay for the charges which are clearly stated prior to the call connecting. We also have his recorded authorization which can be...
reviewed by going to www.3gcollect.com and using the information in the txt message. the collect call was over 26 minutes in duration so payment for services rendered are due. invoicing and all contact will cease when payment is received.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]