Aphrodite's

can not make a return. does not answer phone. had to order shipping label from them (post office online, wont take their address!) which was another $4.99...putting bracelet on - it broke. CHEAP jewelry and sunglasses!!! $80 ordered HIGHWAY ROBBERY!!!!

I received my charm bracelet and I love it! It came in the cutest box. It took a week to arrive, not bad! I would recommend

Unable to return, number to call for return keep erroring out and hanging up
Order # XXXXXXXXXX, date 3/22/20 ordered, item # ATC0G256P, ATC0S257P, price total $47.92, PayPal, trying to return items due to quality but bfor returning you have to call XXX-XXX-XXXX. Can not just return item but that number put u on hold for about 3 minutes then a recorder comes on saying application error has occurred and hangs up, I've called several times and it does the same thing, so how am I suppose to make my return

I ordered a anklet March 21,2020 and it supposed to came March 30th but when I checked my tracking number it said it's was sent March 23,2020
ORDER #XXXXXXXXXX
Purchased March 21,2020
23.96 is what I paid on debit card
They said I will receive it March 30,2020 but the tracking said it was delivered March 23,2020 and I was home all day because we on state lockdown due to the pandemic of Coronavirus
I just want my money or refund

I ordered a tree of life bracelet for Valentines Day, they claimed it was delivered 3 days ago, but I havnt seen or received a bracelet, still waiting
Tree of Life Bracelet,order # XXXXXXXXXX

bought hoop ear rings from pandoras box tracking number goes nowhere send 2 messages get run around order#XXXXXXXXXX im out 22.50
purchase date feb X XXXX tracking never went to usps order#XXXXXXXXXX pandoras box tracking number XXXXXXXXXXXXXXXXXXXXXX send 2 messages get run around im 71 for my wife valentines day also 4 year submarine veteran help paid with pay pal credit wont give me answer

Tracking number provided in email, doesn't actually exist.
I ordered an item on February 5, an email with shipping info was sent to me a few hours after purchase. 3 full days later, the tracking number provided in said email still has no info attached to it. The tracking number still says USPS is awaiting the item. Calls to the customer service line, go unanswered, I know it doesn't take 3 days to get to a USPS facility. I believe I have been scammed.

I placed an order with this company on December 13, 2019. The company guaranteed delivery in time for Christmas on all orders placed before December 15, 2019. They never shipped the ordered so I canceled it December 30, 2019. The company acknowledged the cancellation and advised that my account would be refund within 72 hours, but that never happened. I call several times leaving message twice as I only received a voice message. I email the company twice and each time they assured me that my refund was being processed. After a week I emailed again, but I did not receive a response. I than filled a complaint with PayPal on January 4, 2020 since the purchase was made through it. The company did not respond to PayPal but January 22, 2020 so my case was escalated to a full claim by PayPal. It was at this point January 24, 2020 that the company shipped my Christmas order instead of issuing me a refund. I emailed the company the same day and reiterated their email on December 30, 2019 regarding the cancellation and there promise of a refund and that I would refuse the package I did and the company acknowledged they received it the package February 4, 2020. All of this and they have still not issued my refund.
Product_Or_Service: Jewelry
Order_Number: XXXXXXXXXX
Account_Number: Na

I place an order on 12/17/2019 via Pandora box website. My tracking# info stated that only a label was printed via Florida.
I've called & email
In December 17, 2019 I made a purchase on Pandora box website in the amount of $64.00
I viewed my tracking # which said the label has be printed but no merchandise has been mailed.
The number provided goes straight to music.
I'd like to have my merchandise but if they can't get do that I want my money to be returned

Fake tracking numbers given no DELIVERY OF PRODUCT.
COMPANY SENDS AUTO EMAILS with fake confirmation info, and they wont answer the phone. Reported to Credit company.

On December 31, 2019 I ordered a Chevron and Crystal Anklet set for $20.97.
Still have not received item.
wrote to them 3 times asking for the set.

On December 31. 2019 I ordered an Chevron & Crystal Anklet set for $20.97, item # *** the tracking # XXXXXXXXXXXXXXXXXXXXXX. I sent them a letter on January 11, asking them to check the tracking system because I item has not been received. I received a reply back saying they were going to check out the tracking system and investigate the problem and send me other one free of charge. Still haven't received them, sent them another reply and received a response back on January 16th. Telling me to give it some time because of the holiday season. Sent out another reply and received a response back on the 24, same answer from the last one, give it some time. Try finding their number to call them but none available. Still have not received my items. Very frustrated!!

I ordered a bracelet set the end of December. I haven't received it yet. The phone number to call only has music playing. Then it hangs up
I ordered a bracelet set the end of December. It supposedly shipped out January 2. After two weeks nothing. The tracking number didn't work. I e-mailed and they said must of been lost. Would send out another one. Nine days later it supposedly was sent back out. Exact same shipping number. After a week no package and the tracking number won't work. I call the number and it automatically goes to music then hangs up. I just want my money back from them

I purchased 2 pieces of jewelry, 2 different orders and never received either order
the first was purchased on dec 16th, order number #XXXXXXXXXX,on Jan XX XXXX I sent them an email telling them I have not received it yet ,on the 10th of Jan they returned an email saying they were sorry and they would send it right out,on the 28th of dec 2019 I purchased another piece of jewerly order # XXXXXXXXXX, on the 12th of Jan 2020, I emailed them and told them I had not recieved that item yet as well, on the 12th they wrote back saying they were sorry the item was no longer in stock, I told them to just refund me my money, On the 22 of Jan 2020, I wrote them again and told them I was going to contact the Revdex.com to get my money back, here it is the 27th of Jan 2020, still no refund or any response from them.The Rep that responded by email was" Amy"pament method for the first jewerly was visa for $15.00, the second payment method was also visa, 9.97, I do realize that is not alot of money,it's the principal, how many other people are they doing this to? It can very quickly add up

I made an order January 19/20 I have not received what I ordered or tracking number yo the item like there promise. My order number is XXXXXXXXXX
*** Box has a phone number X-XXX-XXX-XXXX, when you call at 10:00 Am they tell you sorry you calling after hours please call back from 9:00 am to 5:00 pm
I have not received anything from them not even a tracking number to check on arrivals of my items. I do have emails from them as proof !!! Would like to get my money back

order never arrived trying to find out were it is or trying to get a refund
order never came

Only received 1of 2 bracelet sets ordered in December.
Ordered 2 Tree of Life Heart Edition bracelets from Pandora's Box in December, according to the packing slip both bracelets were shipped on December 16th. I only received 1 set of braclets. I immediately called the number that was a contact number with no luck no one answered. I began my emailing them, sent in the information they requested which was a picture of the packing slip and the bracelets I received. Received a email saying that they would ship out the other set and needless to say I never received anything. I have messaged them back many many times and keep getting the same message..... we are working on it. As of today I have not received anything. Just the same messages we are working on it.

I have not received my order that I ordered Dec 14, 2019. My calls not accepted nor returned and I can't track my order, asked for my order or refund
Order # XXXXXXXXXX, 3 sets of Tree of Life Bracelets, purchase date 12/14/2019, $64

The website says, "Easy Returns." This has been anything but easy. Getting the run around and still no return label after 5 days...
I have sent over 10 emails trying to get my return label after I paid for it on the 26th and it's supposed to take 24-48 hours they say. They still have not sent it to me. This is the message I keep getting, "Hi ***,

We sincerely apologize if you have not received your shipping label yet.

I will have to check with our Shipping Department about this and you will be notified via email for an update.

Again, I sincerely apologize for the delay.
Thank you very much!"

Adult bangle, not adult sized, smaller than shown, insecure closing. Offered alternative, declined! Refund requested with return postal costs covered.
The item ordered is Not as Described and certainly not sized for an average adult. Company have gone through the motions for alternative or refund. I requested that returnpostal Costs be covered by them due to the issue. They said nothing about not covering it but referred me to a link that took me to a £4 postage BUYING page! When I've refused and continued to correspond looking for their cooperation, they've stopped responding. I've raised the issue with PayPal and they've recontacted me..we've now gone through the exact same motions culminating in being told I've to cover the postage. Has anyone else had this issue with them? Initially they took longer than expected to deliver..this following a dispatch email. I believe they are playing for time in view of the 30day return policy however, I've a record of all correspondence between us showing that the issue was raised WELL BEFORE THEN!! I would not risk buying from them at all..if you can't see the item, you are at risk of buying something that is not of the quality or value it's perceived to be and will have issues gettingit back to them. DO NOT BUY ONLINE IF IN UK!!!

Product received not as advertised. Delay in shipment. Refund refused.
December 3, 2018 - ordered and paid using my debit card to the following order number and items:

ORDER #XXXXXXXXXX

3 Sets of Bohemian Glam Gold Bracelets Stack - 12pcs1$59.99 USD

1 Butterfly Charm Double Strand BraceletGold1$19.99 USD

3 Sets of Love Locked Gold Charm Bracelets1$49.99 USD

3 Sets of Solid Hearts Charm Bracelet SetTri Color Hearts1$59.99 USD

3 Set of Heart Charm Bracelets with Austrian Crystals1$59.99 USD

2 Sets of Gold Ball Necklace with Rhinestone Pendant - Necklacegold ball1$44.99 USD

1 "Tree of Life" Bracelet and Earring Bundle Package1$34.99 USD
TOTAL:
$329.93 USD
Discount - $65.98
Shipping Free
Total USD $263.95 USD

Chronological order of correspondence/events:

December 15, 2018 - Shipped To
*** in *** which is 2 hours plane ride from main capital, Manila

Tracking Number: CJXXXXXXXXXUS

I started tracking and last tracking was
January 7, 2019 - held in customs ***
Started sending messages in their FB page in January 23, 2019. Got a response on same day with a standard answer of delivery process. I messaged them again in January 30 and asked for an update, no response.
Again, sent an FB message in February 7 asking for an update, got a response asking for details and messages in FB were sent back and forth until the 10th.
As per feedback from the local post office in *** I sent them a message in Feb 15 telling them that since their company declared the items as jewelry, I was charged with P8,000.00 in Philippine Pesos or approximately another USD160.00 Pandora's Box offered either a refund or send me other items of the same value FOR FREE. I did not respond as I went on vacation shortly after that and wanted to find out about the products sent. I met with Ms. *** who was the recipient in the *** and gave her the money she needed to pay to the post office and she was not able to get it until I left the country and came back to the US in March 14, 2019. She sent me a picture of the items and declared they are of very poor quality, almost like plastic, not even alloy as what their website says, and can easily be tarnished. There is no way that we can sell it, as the reason why I bought it, even for USD3.00. I sent a message asking again for a refund last March 14 and received a response in March 18 that they cannot issue me a refund.

I do not want any item from this company even for a higher value as I am certain this will only be of poor quality and I have no intention of selling items that my clients will come back to me and say I sold them a poor product. Even if this company offers a full refund, which they have already refused, I will not return the items because they are in the *** and it will cost me more money to send it back to me and ship it to them. What I want is a 75% or 100% refund from this company. I will just charge the $160 customs tax to this horrible experience and cover my losses somewhere.

I have not realized that there are so many complaints here in Revdex.com. I should have been more diligent but their website and FB pages showed many happy clients. I am beginning to suspect they are either bogus or people they paid to post positive reviews. I have been stressed on this for more than 3 months now. I just want a refund.