Apollo Pavers

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Our complaint to Apollo Paverswas paid yesterday I had to stand in there office for an hour and half to get it doneThank you, [redacted] Regards, [redacted] ***

We sincerely apologize for the inconvenience that this has caused to Mrs***The bill was paid in full on Monday, March 21st and the customer will be receiving a release from [redacted] Attached is the receipt

I would like to notify Revdex.com that the owner of the company, [redacted] has met with us at our property He has suggested a solution, where as his company will install the needed drainage on Saturday, May 30th, [redacted] also agreed the BaBrown DG was poorly installed and he will remove, grade and reinstall during the drainage installIf this work is performed satisfactory on Saturday, we have agreed not to seek reimbursement of $for the water damaged flooring, release the final payment of $and make an additional payment of $500.As soon as the work is done, as agreed, I will inform Revdex.com.Thank you , [redacted] ***

Revdex.com: In reference to complaint ID [redacted] , at the very last minute before a lien was to be put on my home (due to Apollo Pavers failure to pay [redacted] , even though I paid Apollo in full for the materials) Apollo did finally pay what was owed to [redacted] for daysThis matter caused me great distress I asked Apollo staff to have their boss contact me directly on at least separate occasions during the week grace period before the lien was to be filed NEVER did I receive a call back from him Nor have I received any apology from anyone at Apollo for the outrageous behavior that almost caused the lien to be applied and my credit status impacted This is unacceptable Apollo Pavers website includes the Revdex.com emblem, suggesting that they are reputable contractors I know for a fact that their failure to pay the materials supplier is not isolated to just me They have very serious business practice problems and it seems that they could not care less about their customers Although I am delighted that, in the end, they did the right thing and did pay the building material supplier as they should have done at the time I paid Apollo in full, their behavior should not be rewarded with the use of the Revdex.com emblem on their website unless or until they actually deserve to use it as measured by conducting themselves properly Regards, [redacted]

As for [redacted] she will be addressed next week as soon as I get some more information about how she wants her payment to be.She is wanting it to be on her credit card, but honestly I think we are going to have to mail her a check and she is not in the state of California that is the entire issue

Six months ago, we had a landscaping contract with Apollo Paver, and according to the contract, the job would be finished in six weeks, but instead it took over three months During the construction period, an email was sent to management concerning the employees, who littered continuously on the property, regardless of the fact that there was a trash can providedAs owners of the property, we were forced to clean up after the employees, because management did nothing to fix the problem Although numerous complaints were brought up to supervisors and management, they were never available to speak with the customer, and would not return phone calls or emails Immediately after the work was finished, the sealant on the pavers deteriorated, allowing the sand in-between to erode and leaving large cracks between the pavers, which can be dangerous Most recently, we tried to schedule an appointment to have someone come and fix the problem, but they ignored our calls for weeks, and did not bother to call notifying us that they would be lateWhen someone finally showed up, they did not have the proper materials to repair the problem and ended up leaving without getting any work done After spending over $40,on this landscape project, I am deeply disappointed with the quality of work and I would not recommend for anyone to hire this companyI regret not reviewing their past history and failed to ask for references, because I relied mainly on their website

I hired Apollo Pavers in 08/to put pavers in at my rental property in [redacted] *** They completed the task, and I made my last payment around 09/25/My payments totaled $12,for this project On 03/16/I got a call from Apollo Pavers saying that a lean was going to be placed on my house by a company called [redacted] I ask [redacted] , the individual who called me, to explain and asked if I owe them moneyShe replied I did not owe them money and she is not sure why She said that she would have someone call me back I then called [redacted] to find out why the lean was going to be placed on my house They explained that Apollo Pavers never paid the bill for the pavers that were delivered to my house, and if the contractor does not pay the bill then the bill falls on the homeowner They stated Apollo Pavers tried to pay the bill in February but the check bounced I proceeded to pay the $2,that was owed to them by Apollo Pavers so

Notice of Mechanics Lien to be placed on my home because Apollo Pavers did not pay its materials supplier ( [redacted] ) even though I have paid Apollo Pavers in full two months ago

Please see resolution for the remaining item at hand: [redacted] ***, I would be happy with you making out a cashier's check to my mother, [redacted] , for the amount that you owe me, $2,243.95, from paying off the [redacted] bill on March 16th My mother is my property manager and lives in [redacted] . Her address is: [redacted] and her phone number is [redacted] . As we had discussed on the phone, my mother receiving the cashier's check for the amount listed above by the end of this week would provide a satisfactory conclusion to this disputePlease don't hesitate to give me a call if you have any additional questions.Thank you, [redacted]

We were given a 2-week time to complete our entire project0- it took over weeks Apollo did demo for days then disappeared for close to weeks Our front looked like it had been bombed while a Bobcat remained parked in our demoed driveway the whole time It was only until I told them I had a family member that was going to be recuperating from hip surgery at my home did they finally get people back on the job The owner tried to blame the office staff-I didn't buy that at all The guys who actually laid the pavers did a great job-they got an A from me The company gets an F Very poor business management-I know, I own my own business

Owner of Apollo Pavers contacted me last week and we reached an agreement to have ftof pavers removed from the driveway, installed a new 4" pvc pipe and two extra drainage beside the original one connecting to the new pipe for $ [redacted] and [redacted] worked hard for two and half days It is completed this afternoon Hopefully this will solve the flooding in the garage and I don't have to worry about El Nino or heavy rain in the future

I hired Apollo Pavers in 08/to put pavers in at my rental property in *** *** They completed the task, and I made my last payment around 09/25/My payments totaled $12,for this project On 03/16/I got a call from Apollo Pavers saying that a lean was going to be placed on my house by a company called *** ***I ask ***, the individual who called me, to explain and asked if I owe them moneyShe replied I did not owe them money and she is not sure why She said that she would have someone call me back I then called *** *** *** *** *** to find out why the lean was going to be placed on my house They explained that Apollo Pavers never paid the bill for the pavers that were delivered to my house, and if the contractor does not pay the bill then the bill falls on the homeowner They stated Apollo Pavers tried to pay the bill in February but the check bounced I proceeded to pay the $2,that was owed to them by Apollo Pavers so

*** *** was resolved last week. Please see the attached item

Owner of Apollo Pavers contacted me last week and we reached an agreement to have ftof pavers removed from the driveway, installed a new 4" pvc pipe and two extra drainage beside the original one connecting to the new pipe for $ *** and *** worked hard for two and half days It is completed this afternoon Hopefully this will solve the flooding in the garage and I don't have to worry about El Nino or heavy rain in the future

I would like to notify Revdex.com that the owner of the company, *** has met with us at our property. He has suggested a solution, where as his company will install the needed drainage on Saturday,
May 30th, *** also agreed the BaBrown DG was poorly installed and he will remove, grade and reinstall during the drainage installIf this work is performed satisfactory on Saturday, we have agreed not to seek reimbursement of $for the water damaged flooring, release the final payment of $and make an additional payment of $As soon as the work is done, as agreed, I will inform Revdex.comThank you ,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI understand that it may take the business a week to get all their finances in order. However, I do not agree with the statement that they can't refund my credit card because I am out of the stateThey were able to bill that credit card while I was out of state, so why now can they not refund it while I am out of state Also, I was told on March 16th 2016 by the previous manager, ***, that she would mail me a check the following Monday, on March 21st. It is now April 17th and they have not followed through with sending me that check, and I had to call them a few times to find out why I had not received the check weeks later. I would prefer to get this all over with and just get refunded the money that they have owed me for nearly a month instead of waiting for a check to arrive or not arrive in the mail
Regards,
*** ***

We sincerely apologize for the inconvenience that this has caused to Mrs***The bill was paid in full on Monday, March 21st and the customer will be receiving a release from *** *** ***Attached is the receipt

***,Thank you for meeting with me and ***, the president from the sealer manufacturer- 'BP Pro' earlier this afternoonI just wanted to send over a recap of what was discussed during the meeting.After taking a look at the entire project, and the areas that you pointed out, it was noted that
the sand was coming out in sections where water hit the pavers the hardest, such as those near the roof lineBased on both mine and ***s's observations, the amount of sand that was displaced is typical and due to standard wear and tearIn regards to the sealer finish, it no longer is as shiny as it was when it was applied months ago, since the sheen naturally diminishes with timeIt does still continue to offer protection, even after the sheen has diminished*** mentioned that based on the current look of the project, it seems that the sealer was applied correctly by our company, and that any sand that has been displaced is due to wear and tear. Our suggestion was to apply one more coat of sealer to all of the pavers we installed last year, in order to give them a little more protection and to bring back some of that sheen that is visible when the sealer is first appliedWe will be more than happy to work with your schedulePlease let me know when would be a convenient time for us to go out there and apply it. It was also noted that the marks that show on the stucco are efflorescence, which is a whitish-powder like deposit that sometimes appears on concrete product , especially in times of the year where there is high moistureThis typically does naturally diminish on its own, and with time will eventually stop occurring. Please let me know if you have any questions in the meantime and I will be more than happy to answer them.Thank you

We are not disputing that this was an issue. We offered to pay the client back along with doing more work at a discounted rate for them if they wanted to do it, if they paid Thompson directly so that there would not be any liens going forward, if they did more work with us as a thank you for
doing more work with our companythere was not a scam to ask for more monies etc. We offered to pay Thompson directly and to give a larger discount to them for using our company again if they needed more work to be done We do owe this money to this client and will be paying her back by the 15th of July.I have tried to reach her several times but to no avail, if you are able to reach her, can you please let her know we will be paying it back to her by July 15th, 2016 and to please let you, the Revdex.com< know once it has been paid