Apollo Pavers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint
resolved.Our complaint to Apollo Pavers
was paid yesterday. I had to stand in there office for an hour and half to get it done
Thank you, *** ***
Regards,
*** ***

As for *** *** she will be addressed next week as soon as I get some more information about how she wants her payment to be.She is wanting it to be on her credit card, but honestly I think we are going to have to mail her a check and she is not in the state of California that is the entire
issue

We are not disputing that this was an issue. We offered to pay the client back along with doing more work at a discounted rate for them if they wanted to do it, if they paid Thompson directly so that there
would not be any liens going forward, if they did more work with us as a thank you for doing more work with our companythere was not a scam to ask for more monies etc. We offered to pay Thompson directly and to give a larger discount to them for using our company again if they needed more work to be done
We do owe this money to this client and will be paying her back by the 15th of JulyI have tried to reach her several times but to no avail, if you are able to reach her, can you please let her know we will be paying it back to her by July 15th, 2016 and to please let you, the Revdex.com< know once it has been paid

In November of we had some pavers installed by Apollo, work was completed, we paid the entire bill On Feb 23,we recieved a Mechanics Lein Claim(cal.civ.code 8416) on our homeApollo did not pay *** *** *** for supplies used on our propertyI have called Apollo times with no answer, only that their mail box is full

We are not disputing that this was an issue. We offered to pay the client back along with doing more work at a discounted rate for them if they wanted to do it, if they paid Thompson directly so that there would not be any liens going forward, if they did more work with us as a thank you for
doing more work with our companythere was not a scam to ask for more monies etc. We offered to pay Thompson directly and to give a larger discount to them for using our company again if they needed more work to be done We do owe this money to this client and will be paying her back by the 15th of July.I have tried to reach her several times but to no avail, if you are able to reach her, can you please let her know we will be paying it back to her by July 15th, 2016 and to please let you, the Revdex.com< know once it has been paid

Notice of Mechanics Lien to be placed on my home because Apollo Pavers did not pay its materials supplier (*** *** ***) even though I have paid Apollo Pavers in full two months ago

Apollo did not pay one of the suppliers, Thompson Building Materials Consequently, Thompson filed a mechanics lien against my property in the amount of $ In order to protect my property I therefore have paid twice for work performed by Apollo

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

*** *** was resolved last week. Please see the attached item

Apollo Pavers received payment in full from us regarding an outdoor landscaping project Evidently, they had procured supplies from *** *** *** on credit They did not pay *** *** *** for the material they used on our project, despite the fact that we paid Apollo the money for those suppliesUpon receiving notice from *** *** *** that they were going to file a lien on my property for this unpaid bill, I tried to contact Apollo Pavers multiple times, sent several emails (copies available) and called multiple times, leaving messages both on an answering machine, and with several different clerical personnel requesting a call back, which I never received I spoke to *** *** ***, who were very pleasant, but wanted their money Approximately a week ago, I received a letter from Apollo (the first communication from them on this issue, after weeks of messages and emails from me) stating that they were working out a deal with **

Revdex.com:
In reference to complaint ID ***, at the very last minute before a lien was to be put on
my home (due to Apollo Pavers failure to pay *** *** ***, even though I paid Apollo in full for the materials) Apollo did finally pay what was owed to *** for daysThis matter caused me great distress. I asked Apollo staff to have their boss contact me directly on at least separate occasions during the week grace period before the lien was to be filed. NEVER did I receive a call back from him. Nor have I received any apology from anyone at Apollo for the outrageous behavior that almost caused the lien to be applied and my credit status impacted. This is unacceptable. Apollo Pavers website includes the Revdex.com emblem, suggesting that they are reputable contractors. I know for a fact that their failure to pay the materials supplier is not isolated to just me. They have very serious business practice problems and it seems that they could not care less about their customers. Although I am delighted that, in the end, they did the right thing and did pay the building material supplier as they should have done at the time I paid Apollo in full, their behavior should not be rewarded with the use of the Revdex.com emblem on their website unless or until they actually deserve to use it as measured by conducting themselves properly.
Regards,
*** ***

***,
Thank you for meeting with me and ***, the president from the sealer manufacturer- 'BP Pro' earlier this afternoonI just wanted to send over a recap of what was
discussed during the meetingAfter taking a look at the entire project, and the areas that you pointed out, it was noted that the sand was coming out in sections where water hit the pavers the hardest, such as those near the roof lineBased on both mine and ***s's observations, the amount of sand that was displaced is typical and due to standard wear and tearIn regards to the sealer finish, it no longer is as shiny as it was when it was applied months ago, since the sheen naturally diminishes with timeIt does still continue to offer protection, even after the sheen has diminished*** mentioned that based on the current look of the project, it seems that the sealer was applied correctly by our company, and that any sand that has been displaced is due to wear and tear.
Our suggestion was to apply one more coat of sealer to all of the pavers we installed last year, in order to give them a little more protection and to bring back some of that sheen that is visible when the sealer is first appliedWe will be more than happy to work with your schedulePlease let me know when would be a convenient time for us to go out there and apply it.
It was also noted that the marks that show on the stucco are efflorescence, which is a whitish-powder like deposit that sometimes appears on concrete product , especially in times of the year where there is high moistureThis typically does naturally diminish on its own, and with time will eventually stop occurring.
Please let me know if you have any questions in the meantime and I will be more than happy to answer themThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I understand that it may take the business a week to get all their finances in order. However, I do not agree with the statement that they can't refund my credit card because I am out of the stateThey were able to bill that credit card while I was out of state, so why now can they not refund it while I am out of state Also, I was told on March 16th 2016 by the previous manager, ***, that she would mail me a check the following Monday, on March 21st. It is now April 17th and they have not followed through with sending me that check, and I had to call them a few times to find out why I had not received the check weeks later. I would prefer to get this all over with and just get refunded the money that they have owed me for nearly a month instead of waiting for a check to arrive or not arrive in the mail
Regards,
*** ***

Revdex.com:
In reference to complaint ID ***, at the very last minute before a lien was to be put on my home (due to Apollo Pavers failure to pay *** *** ***, even though I paid Apollo in
full for the materials) Apollo did finally pay what was owed to *** for daysThis matter caused me great distress. I asked Apollo staff to have their boss contact me directly on at least separate occasions during the week grace period before the lien was to be filed. NEVER did I receive a call back from him. Nor have I received any apology from anyone at Apollo for the outrageous behavior that almost caused the lien to be applied and my credit status impacted. This is unacceptable. Apollo Pavers website includes the Revdex.com emblem, suggesting that they are reputable contractors. I know for a fact that their failure to pay the materials supplier is not isolated to just me. They have very serious business practice problems and it seems that they could not care less about their customers. Although I am delighted that, in the end, they did the right thing and did pay the building material supplier as they should have done at the time I paid Apollo in full, their behavior should not be rewarded with the use of the Revdex.com emblem on their website unless or until they actually deserve to use it as measured by conducting themselves properly.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I understand that it may take the business a week to get all their finances in order. However, I do not agree with the statement that they can't refund my credit card because I am out of the stateThey were able to bill that credit card while I was out of state, so why now can they not refund it while I am out of state Also, I was told on March 16th 2016 by the previous manager, ***, that she would mail me a check the following Monday, on March 21st. It is now April 17th and they have not followed through with sending me that check, and I had to call them a few times to find out why I had not received the check weeks later. I would prefer to get this all over with and just get refunded the money that they have owed me for nearly a month instead of waiting for a check to arrive or not arrive in the mail
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Our
complaint to Apollo Paverswas paid yesterday. I had to stand in there office for an hour and half to get it done. Thank you, *** ***
Regards,
*** ***

Please see resolution for the remaining item at hand:*** ***
*** ** ** *** ***
***? ? ? ? ***,? ? ? I would be happy with you making out a cashier's check to my mother, *** ***, for the amount that you owe me, $2,243.95, from paying off the *** *** bill on March 16th My mother is my property manager and lives in ***.? Her address is: *** *** *** *** ** *** and her phone number is? *** ***.? As we had discussed on the phone, my mother receiving the cashier's check for the amount listed? above by the end of this week would? provide a satisfactory conclusion to this disputePlease don't hesitate to give me a call if you have any additional questions.Thank you,? *** ***

Revdex.com:
In reference to complaint ID [redacted], at the very last minute before a lien was to be put on my home (due to Apollo Pavers failure to pay [redacted], even though I paid Apollo in...

full for the materials)  Apollo did finally pay what was owed to [redacted] for 90 days. This matter caused me great distress.  I asked Apollo staff to have their boss contact me directly on at least 4 separate occasions during the week grace period before the lien was to be filed.  NEVER did I receive a call back from him.  Nor have I received any apology from anyone at Apollo for the outrageous behavior that almost caused  the lien to be applied and my credit status impacted.  This is unacceptable.  Apollo Pavers website includes the Revdex.com emblem, suggesting that they are reputable contractors.  I know for a fact that their failure to pay  the materials supplier is not isolated to just me.  They have very serious business practice problems and it seems that they could not care less about their customers.  Although I am delighted that, in the end, they did the right thing and did pay the building material supplier as they should have done at the time I paid Apollo in full, their behavior should not be rewarded with the use of the Revdex.com emblem on their website unless or until they actually deserve to use it as measured by conducting themselves properly. 
Regards,
[redacted]

As for [redacted] she will be addressed next week as soon as I get some more information about how she wants her payment to be.
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She is wanting it to be on her credit card, but honestly I think we are going to have to mail her a check and she is not in the state of California that is the entire issue

Please see resolution for the remaining item at hand:
[redacted]
 
 
 
 
[redacted],
    I would be happy with you making out a cashier's check to my mother, [redacted], for the amount that you owe me, $2,243.95, from paying off the [redacted] bill on March 16th 2016. My mother is my property manager and lives in [redacted].  Her address is: [redacted] and her phone number is [redacted].  As we had discussed on the phone, my mother receiving the cashier's check for the amount listed above by the end of this week would provide a satisfactory conclusion to this dispute. Please don't hesitate to give me a call if you have any additional questions.
Thank you,
  [redacted]