If I could give this company a ZERO star I would! I purchased a reading with Oracle Siren Rose, and when the "reading" incurred she literally spent the whole hour talking about herself and her personal life. I decided to reach out to customer service explaining the situation, and how disappointed I was in the service and requested a refund. They were extremely rude and stated the call was recorded and I was lying. Little did they know, I recorded the call as well. I have had multiple readings in my lifetime and so I always record them. This was by the worst reading experience I've had. I proceeded to dispute the charges with my bank as they blocked my number/email after requesting a refund, during the banks investigation a 3 way call was placed and the representative at the company said they are going to issue me a refund and to remove the chargeback on their account. So naturally my bank did so as they were informed a refund was being issued to me. The company never issued me a refund and the charges were applied back on my account. I have contacted customer service nearly every day for over 5 months now and they continue to block me or respond extremely rude and disrespectful. They stated they are aware that the Oracle did not provide the services I purchased but they don't need to refund me. I have never dealt with such a terrible, disrespectful, unprofessional company before. DO NOT WASTE YOUR TIME & MONEY!
I signed up for only $to be paid I am afraid they will charge my credit card more I used psychic service their website says when u sign up minutes for $however I am afraid they may charge my credit card moreThey do not give any warning also over the phone that your money is overPlease confirm if you want to continue or notI felt all the readings were also incorrectThe psychic just wanted me to stay on phone much longerPlease make sure they do not charge my credit card more than $I will pay only what I accepted
Misleading services and charges This is the first time I've utilized this company, I used the time I've purchased for a reading and made the mistake to use they "free minutes"offerthey explained about the chime for when the time is over but my understanding is that I ask for the end of the call and the psychic ends the callhowever, the psychic ignored my request, kept talking, asked me questions and lured me into a longer callI've asked him multiple times to end the call until finally, times later he did what I expected that was, end the callAs I speak with customer services they keep telling me, I was to have hanged up on the psychicits absurd to imagine that I have to hang up on someone out he wont listen to my request to end the callI am requesting refund and their customer service is even more misleading, rude and obnoxious than the psychic wasThis company os 100% misleading, luring people out of money and thinking it is ok to do soThat me as a consumer
This company did not provide the service they said they wouldThey kept me on the phone and with the most expensive psychic to only tell me lies When I first called into AskNow for a psychic reading the person on the phone gave me some optionsThey explained for first time phone users there were multiple specialsI was only supposed to be charged once and I was charged seperate timesHe then proceeded to tell me that if I wanted the best of the best and a psychic who is absolutely correct with everything and very fast to go with the most expensive oneI was one the phone with the psychic for the first mins she just kept repeating the best is going to come to keep me on the phoneI wasn't satisfied with the reading so I stayed on to get more information out of herThe next thing she explained to me was that I was pregnantI hadn't been feeling well and I have been trying for years so I believed she knew what she was talking about so I stayed on to hear what else she
I was interested in using ask physic services now services after I hung up I realized that I did not want to use the services Well I changed my mind after I hung up, so I called back and spoke to a representative who.hung up on me once I ask for a refundI called back and spoke to another representative whom proceeded to tell me that we don't have to tell you that we don't give refunds when we sale our services you buy it you use it, No one said to me about no refunds during the transaction
This business scammed over $from my MasterCard w.omy authorization after obtaining it over the phone as a requirement to sign up with them This company advertised its free reading session on youtube's comment section with just a phone number, no information about their website/business name/terms & conditionsThese information were not accessible over the phone neitherUpon connecting, they took my MasterCard information as a requirement for signing up for the free reading, then used it on a total of six UNAUTHORIZED transactions amounted to over $Like many others have reported here, they charged a massive amount unauthorized once they had my MasterCard information for registration Both of their customer service and "reading" services were dissatisfying: once I was on the phone in their menu system, there was no way to find out about/keep track on the length of the call, nor about the amounts they charged, which were also unaccounted forI was mistreated by custom
Entered chat with a self proclaimed psychicGot charged $extra for nothingChecked bank account mystery charges started showing upThere a scam Date: 3/3/ "Psychic" - PSYCHIC MEDIUM SANDRA [redacted] Order Num: XXXXXXXX Payment Method: MasterCard Amount : $for fraudulent extra minute I had a psychic reading from this lady with a very vague description she gave me about seeing someone in my future that is arguing with someone and that ill be very richThen proceed to tell me my time is upSo I left the chat without any responseThen lo and behold not even a hour later my bank account gets hit with charges of $The first one is the signup fee which I acceptedThe second one was a "extra minute fee" for and extra minute I never obtainedI left the chat when my time was upThey are clearly trying to milk there customers for everything they canI've seen similar complaints I shouldn't have taken it with a grain of saltThe complaints are realThese people wi
Spoke to some decent psychics at first but when I got a membership, I was forced to chose another psychicThe psychic was nice but asked too many questionsThe vulnerable state I was in led me to stay on the line hoping that the psychic would feel my energy and the energy surrounding me so I could get some answersAfter hoping for specifics, I'm already minutes into the call, time is up and now she wants to focus on namesI even called back after getting free minutes hoping for specifics but noNothing but more questions and short talkStayed on the phone for minutes with vague answers and Asknow had the nerve to charge me for minutes when I was given free minutesI left the psychic a bad review but its not posted on her profile which says a lot about Asknow.......advertisement
Click Bait Web tactics used to entice customers After customers purchase introductory packages for lower tiered advisors, website automatically populates to prompt customer to click higher tiered and higher cost advisors in order to complete transactionAn untrained eye can not easily discern the website change from the cheaper advisor New customers are then connected and charged for the time at a premium rateThis is a classic Click Bait tacticAnd even though I was charged $for 15-minutes as a new caller, company failed to honor the $20-minute promotion by refusing to refund $or credit minutes to my account
Ridiculous charges and a scam This business takes advantage of you and after speaking for 46 minutes on the phone too psychic. I had 3 charges on my bank account. 30 minutes for 30 dollars. 130.00 and 403.00 for speaking on the phone for 46 minutes. When I called to talk to both customer service representatives they were both rude and told me it was my fault that I spoke for that long and the psychics don't interrupt because of the emotions and care of their clients. Had I known it was going to cost me 560.00 for 46 minutes, I can assure you that I would not have called them. When I called this morning to cancel the membership, they didn't. Then I told them I felt taken advantage of and that I will be reporting them to the bbb. They hung up on me. This business is in the business of taking advantage of people and it clearly was shown when I was hung up on.
I was charged $for a reading with ask now without my authorization and refused to refund me back, this people are totally a scam I purchased with ask now a minutes session reading for 40$ which I authorized them to charge my bank account for itI made my first called and only used minutes out of 20, with a remaining of minutesi called again to used my remaining minutes, when I called I wasn't notified that the person who I would be talking to wasn't part of the minutes deal and I was going to be charge 13$ per minutes by speaking to her, so as I was speaking to her during the reading a was waiting for the bip to notify me that my minutes were up and it never happened so I asked the person who was doing the reading how come I don't hear the bip, she kept talking and not answering my questions just buying time because she knew I was getting charge after so many times asking her she finally said I dont know maybe something with the customer serviceand it hit m
I feel as though my card was wrongly charged
On Feb 06, I went on to the asknow website and I allowed them to charge my card $I got free minutes to talk to a psychicThe same day I got a call from my bank making me aware that my card was indeed charged the $but also an additional $and then another $That's additional dollars! I have no idea how I could be chargerd that muchIf any way I went over on the chat then It should of absolutley cut off or made me awareI did not consent to any extra money being taken from my card and it is not okay!
I was scammed out of dollars, when I prepared for a minute conversation for dollarsI called them to resolve the problem with the manager
3/13/was the occurred dateI had three different sources from this website taking money out my accountThey got mad at me because I wanted to dispute the services I received, and the money that I was overchargedI just want them to return my hard earned money
I was not happy with the reading and the website says if a client is unhappy with a reading they will offer a refund
April 11,
Psychic reader wouldn't stop talking to let me finish my callThis was the first readingThey refunded me minutes backThe second psychic was not much different from the firstThe company said I should have just hung up, but psychic kept reading and I could not relate to the things she was saying they chargedWhen I called to tell them I wasn't happy they told me I should have hung up but I still want a refund or at least a partial refundThe psychic didn't talk about the main thing I call for she kept going off in another directionI believe they offer advertisementInstead of the psychic giving me answers she ask me all the questions than gave me some answers after askingI was not happy with the service and I will not use the service again
I had no idea that $would be taking off my card they reused to refund my money back ask now physic reading is a scam none of my questions was answer in that took money off my card with out me knowing in telling me how it work when I told them it was my first time ever doing anything like this only thing they said one time bill of $for min in when I told them she answer none of my questions in ask for a refund they said no in plus you went over extra me do we billed you $they said I should have listed for a beep and they never tolde that when I repeatedly told them I'm new to this in I ask them bout billed they repeatedly told me only one time $that it so they got away with out telling me my card being left on fail in I would be billed in it say if you not satisfied they refund but they refused to I would never pay $to any body or for anything fot some thing that's new to me in I'm just trying out for the first time
Product_Or_Service: Reading
My account was charged a total of $for calls There were charges for three phone calls which my daughter thought were free
My daughter placed three calls to the online psychic and thought that the calls were freeThere a total of five charges pending on three calls My daughter called on March 4, to dispute the calls, she was told that there is nothing that they can do about the charges and this how they bill their customers
I agreed tonprpay minutes tonspeak with a psychic I wound getting charged over dollarsI would have NEVER agreed to this
Date 9/ credit card my account pin
The man I spoke to was not a psychicWe wound up just talking about hobbies, etc
I prepaid and then had additonal charges of which I would havenever agreed toNor was a I warned during thr call the mani spoke with said it would cut off the call after my prepaid minutes were upI will not be able to pay bills, single mom
When I heard the bell go off, I told the psychic that I have to hang up because I did not want to be chargedShe insisted to stay and I won't pay
So I stayed until she finished odd with more sentences then I hung upI checked my account and I was charged so I called customer serviceCustomer service was very rude and blamed it all on me and said I will not be fmrefunded even tho the psychic said dont hang up and let her finish off her thought and I wont be charged
Ridiculous charges and a scam
This business takes advantage of you and after speaking for minutes on the phone too psychicI had charges on my bank accountminutes for dollarsand for speaking on the phone for minutesWhen I called to talk to both customer service representatives they were both rude and told me it was my fault that I spoke for that long and the psychics don't interrupt because of the emotions and care of their clientsHad I known it was going to cost me for minutes, I can assure you that I would not have called themWhen I called this morning to cancel the membership, they didn'tThen I told them I felt taken advantage of and that I will be reporting them to the Revdex.comThey hung up on meThis business is in the business of taking advantage of people and it clearly was shown when I was hung up on
I signed up for only $to be paid I am afraid they will charge my credit card more I used psychic service their website says when u sign up minutes for $however I am afraid they may charge my credit card moreThey do not give any warning also over the phone that your money is overPlease confirm if you want to continue or notI felt all the readings were also incorrectThe psychic just wanted me to stay on phone much longerPlease make sure they do not charge my credit card more than $I will pay only what I accepted
Misleading services and charges This is the first time I've utilized this company, I used the time I've purchased for a reading and made the mistake to use they "free minutes"offerthey explained about the chime for when the time is over but my understanding is that I ask for the end of the call and the psychic ends the callhowever, the psychic ignored my request, kept talking, asked me questions and lured me into a longer callI've asked him multiple times to end the call until finally, times later he did what I expected that was, end the callAs I speak with customer services they keep telling me, I was to have hanged up on the psychicits absurd to imagine that I have to hang up on someone out he wont listen to my request to end the callI am requesting refund and their customer service is even more misleading, rude and obnoxious than the psychic wasThis company os 100% misleading, luring people out of money and thinking it is ok to do soThat me as a consumer
This company did not provide the service they said they wouldThey kept me on the phone and with the most expensive psychic to only tell me lies When I first called into AskNow for a psychic reading the person on the phone gave me some optionsThey explained for first time phone users there were multiple specialsI was only supposed to be charged once and I was charged seperate timesHe then proceeded to tell me that if I wanted the best of the best and a psychic who is absolutely correct with everything and very fast to go with the most expensive oneI was one the phone with the psychic for the first mins she just kept repeating the best is going to come to keep me on the phoneI wasn't satisfied with the reading so I stayed on to get more information out of herThe next thing she explained to me was that I was pregnantI hadn't been feeling well and I have been trying for years so I believed she knew what she was talking about so I stayed on to hear what else she
I was interested in using ask physic services now services after I hung up I realized that I did not want to use the services Well I changed my mind after I hung up, so I called back and spoke to a representative who.hung up on me once I ask for a refundI called back and spoke to another representative whom proceeded to tell me that we don't have to tell you that we don't give refunds when we sale our services you buy it you use it, No one said to me about no refunds during the transaction
This business scammed over $from my MasterCard w.omy authorization after obtaining it over the phone as a requirement to sign up with them This company advertised its free reading session on youtube's comment section with just a phone number, no information about their website/business name/terms & conditionsThese information were not accessible over the phone neitherUpon connecting, they took my MasterCard information as a requirement for signing up for the free reading, then used it on a total of six UNAUTHORIZED transactions amounted to over $Like many others have reported here, they charged a massive amount unauthorized once they had my MasterCard information for registration Both of their customer service and "reading" services were dissatisfying: once I was on the phone in their menu system, there was no way to find out about/keep track on the length of the call, nor about the amounts they charged, which were also unaccounted forI was mistreated by custom
Entered chat with a self proclaimed psychicGot charged $extra for nothingChecked bank account mystery charges started showing upThere a scam Date: 3/3/ "Psychic" - PSYCHIC MEDIUM SANDRA [redacted] Order Num: XXXXXXXX Payment Method: MasterCard Amount : $for fraudulent extra minute I had a psychic reading from this lady with a very vague description she gave me about seeing someone in my future that is arguing with someone and that ill be very richThen proceed to tell me my time is upSo I left the chat without any responseThen lo and behold not even a hour later my bank account gets hit with charges of $The first one is the signup fee which I acceptedThe second one was a "extra minute fee" for and extra minute I never obtainedI left the chat when my time was upThey are clearly trying to milk there customers for everything they canI've seen similar complaints I shouldn't have taken it with a grain of saltThe complaints are realThese people wi
Spoke to some decent psychics at first but when I got a membership, I was forced to chose another psychicThe psychic was nice but asked too many questionsThe vulnerable state I was in led me to stay on the line hoping that the psychic would feel my energy and the energy surrounding me so I could get some answersAfter hoping for specifics, I'm already minutes into the call, time is up and now she wants to focus on namesI even called back after getting free minutes hoping for specifics but noNothing but more questions and short talkStayed on the phone for minutes with vague answers and Asknow had the nerve to charge me for minutes when I was given free minutesI left the psychic a bad review but its not posted on her profile which says a lot about Asknow.......advertisement
Click Bait Web tactics used to entice customers After customers purchase introductory packages for lower tiered advisors, website automatically populates to prompt customer to click higher tiered and higher cost advisors in order to complete transactionAn untrained eye can not easily discern the website change from the cheaper advisor New customers are then connected and charged for the time at a premium rateThis is a classic Click Bait tacticAnd even though I was charged $for 15-minutes as a new caller, company failed to honor the $20-minute promotion by refusing to refund $or credit minutes to my account
FRAUD UNAUTHORIZED CHARGES ON ACCOUNT
Ridiculous charges and a scam This business takes advantage of you and after speaking for 46 minutes on the phone too psychic. I had 3 charges on my bank account. 30 minutes for 30 dollars. 130.00 and 403.00 for speaking on the phone for 46 minutes. When I called to talk to both customer service representatives they were both rude and told me it was my fault that I spoke for that long and the psychics don't interrupt because of the emotions and care of their clients. Had I known it was going to cost me 560.00 for 46 minutes, I can assure you that I would not have called them. When I called this morning to cancel the membership, they didn't. Then I told them I felt taken advantage of and that I will be reporting them to the bbb. They hung up on me. This business is in the business of taking advantage of people and it clearly was shown when I was hung up on.
I was charged $for a reading with ask now without my authorization and refused to refund me back, this people are totally a scam I purchased with ask now a minutes session reading for 40$ which I authorized them to charge my bank account for itI made my first called and only used minutes out of 20, with a remaining of minutesi called again to used my remaining minutes, when I called I wasn't notified that the person who I would be talking to wasn't part of the minutes deal and I was going to be charge 13$ per minutes by speaking to her, so as I was speaking to her during the reading a was waiting for the bip to notify me that my minutes were up and it never happened so I asked the person who was doing the reading how come I don't hear the bip, she kept talking and not answering my questions just buying time because she knew I was getting charge after so many times asking her she finally said I dont know maybe something with the customer serviceand it hit m
I feel as though my card was wrongly charged
On Feb 06, I went on to the asknow website and I allowed them to charge my card $I got free minutes to talk to a psychicThe same day I got a call from my bank making me aware that my card was indeed charged the $but also an additional $and then another $That's additional dollars! I have no idea how I could be chargerd that muchIf any way I went over on the chat then It should of absolutley cut off or made me awareI did not consent to any extra money being taken from my card and it is not okay!
I was scammed out of dollars, when I prepared for a minute conversation for dollarsI called them to resolve the problem with the manager
3/13/was the occurred dateI had three different sources from this website taking money out my accountThey got mad at me because I wanted to dispute the services I received, and the money that I was overchargedI just want them to return my hard earned money
I was not happy with the reading and the website says if a client is unhappy with a reading they will offer a refund
April 11,
Psychic reader wouldn't stop talking to let me finish my callThis was the first readingThey refunded me minutes backThe second psychic was not much different from the firstThe company said I should have just hung up, but psychic kept reading and I could not relate to the things she was saying they chargedWhen I called to tell them I wasn't happy they told me I should have hung up but I still want a refund or at least a partial refundThe psychic didn't talk about the main thing I call for she kept going off in another directionI believe they offer advertisementInstead of the psychic giving me answers she ask me all the questions than gave me some answers after askingI was not happy with the service and I will not use the service again
I had no idea that $would be taking off my card they reused to refund my money back ask now physic reading is a scam none of my questions was answer in that took money off my card with out me knowing in telling me how it work when I told them it was my first time ever doing anything like this only thing they said one time bill of $for min in when I told them she answer none of my questions in ask for a refund they said no in plus you went over extra me do we billed you $they said I should have listed for a beep and they never tolde that when I repeatedly told them I'm new to this in I ask them bout billed they repeatedly told me only one time $that it so they got away with out telling me my card being left on fail in I would be billed in it say if you not satisfied they refund but they refused to I would never pay $to any body or for anything fot some thing that's new to me in I'm just trying out for the first time
Product_Or_Service: Reading
My account was charged a total of $for calls There were charges for three phone calls which my daughter thought were free
My daughter placed three calls to the online psychic and thought that the calls were freeThere a total of five charges pending on three calls My daughter called on March 4, to dispute the calls, she was told that there is nothing that they can do about the charges and this how they bill their customers
I agreed tonprpay minutes tonspeak with a psychic I wound getting charged over dollarsI would have NEVER agreed to this
Date 9/ credit card my account pin
The man I spoke to was not a psychicWe wound up just talking about hobbies, etc
I prepaid and then had additonal charges of which I would havenever agreed toNor was a I warned during thr call the mani spoke with said it would cut off the call after my prepaid minutes were upI will not be able to pay bills, single mom
When I heard the bell go off, I told the psychic that I have to hang up because I did not want to be chargedShe insisted to stay and I won't pay
So I stayed until she finished odd with more sentences then I hung upI checked my account and I was charged so I called customer serviceCustomer service was very rude and blamed it all on me and said I will not be fmrefunded even tho the psychic said dont hang up and let her finish off her thought and I wont be charged
Ridiculous charges and a scam
This business takes advantage of you and after speaking for minutes on the phone too psychicI had charges on my bank accountminutes for dollarsand for speaking on the phone for minutesWhen I called to talk to both customer service representatives they were both rude and told me it was my fault that I spoke for that long and the psychics don't interrupt because of the emotions and care of their clientsHad I known it was going to cost me for minutes, I can assure you that I would not have called themWhen I called this morning to cancel the membership, they didn'tThen I told them I felt taken advantage of and that I will be reporting them to the Revdex.comThey hung up on meThis business is in the business of taking advantage of people and it clearly was shown when I was hung up on