This company is very deceptive in how they word things and it's not clear unless you carefully read the terms and conditions I thought I was paying $30for 30minutes, instead I was paying $13per minuteThat in itself is very deceptiveThey refuse to refund because I spoke with an Elite psychic reader versus the top rated psychic reader which is $30for 30minutesThe wording and the price is very confusing and deceptiveThe recording doesn't say what the rate is before starting the call
Usually on a good website it would warn you of how many minutes you have left and the rate of the call and ask if you would like to continueThere was no warning as to how long I had left on the call until I realized how long I had been on the phone with the psychic readerNow I'm left with no money in my account and will get overdraft fees as a result of itOk so I went on this online psychic reading website, and they said to start you have to sign up and every new member get to PICK A PACKAG
This business scammed over $from my MasterCard w.omy authorization after obtaining it over the phone as a requirement to sign up with them
This company advertised its free reading session on youtube's comment section with just a phone number, no information about their website/business name/terms & conditionsThese information were not accessible over the phone neitherUpon connecting, they took my MasterCard information as a requirement for signing up for the free reading, then used it on a total of six UNAUTHORIZED transactions amounted to over $Like many others have reported here, they charged a massive amount unauthorized once they had my MasterCard information for registration
Both of their customer service and "reading" services were dissatisfying: once I was on the phone in their menu system, there was no way to find out about/keep track on the length of the call, nor about the amounts they charged, which were also unaccounted forI was mistreated by custom
I was taken advantage of by this service The medium continued to ask me to call back to take my money and I stupidly called to the tune of over $5K
14-August: Consulted Michael Rat Asknow for advice on love He continued to get me to call back in order to 'remove the blocks' that were in the way Over $5K later, I feel like a fool and nothing he said is legitimate They are scamming people and getting away with it
I have asked to be removedI unsubcribed many times and I keep getting emails from their different people
They just want moneyNo truth to it
I do not want any information from themThis started about a week or so agoAsked them to stop and they continue to send out their request for me to call them for insightI do not want to hear from any of them
I was mislead of the services that was advertised and believe I am a victim of fraud.ASkNow made an unauthorized charge to my credit card on 04/22/
My name is *** *** and I am writing to complain/dispute an unauthorized charge that was billed to my credit card on 04/22/for the amount of $I had called and spoke to someone name Michael in customer service on 04/22/regarding this complaint and asked that my funds be reimbursed in addition to a $charge of services not usedI was told that that the $that was charged to my bank card on 04/20/will be reimbursedI was told that it will take hours for them to look into the situation and get back to me
On 04/20/16, I had requested the asknow representative to email me a receipt of services and amount I would be billed forI did not receive any email as well as any confirmations and services that I was billed forAfter making my complaint over the phone on 04/22/16, I still have not received any email con
Was not told that I would have the option to hang up if I did not like the person I was speaking toI was given a medium who spent min in silence
I called this company after reading good reviews about them onlineI decided to call and speak to a psychic for some clarity on issues I am havingI was directed through the customer service person to a medium and not a psychicNot knowing that mediums do not have the same abilities, I stayed on the line with this lady who wasted minutes of my time " reading this person" I was referring toAfter the first minutes I asked her if she was done and she kept saying almostWell this almost lasted minutes in which she only gave me one sentence about the personShe put me in a position where I couldn't do anything because she had already taken most of my minutes and I wanted to know what was going onI was so I unsatisfued with this reading and frustrated the whole entire time as she kept going on and on about irrelevant thin
Entered chat with a self proclaimed psychicGot charged $extra for nothingChecked bank account mystery charges started showing upThere a scam
Date: 3/3/
"Psychic" - PSYCHIC MEDIUM SANDRA ***
Order Num: XXXXXXXX
Payment Method: MasterCard
Amount : $for fraudulent extra minute
I had a psychic reading from this lady with a very vague description she gave me about seeing someone in my future that is arguing with someone and that ill be very richThen proceed to tell me my time is upSo I left the chat without any responseThen lo and behold not even a hour later my bank account gets hit with charges of $The first one is the signup fee which I acceptedThe second one was a "extra minute fee" for and extra minute I never obtainedI left the chat when my time was upThey are clearly trying to milk there customers for everything they canI've seen similar complaints I shouldn't have taken it with a grain of saltThe complaints are realThese people wi
I just signed up to ask now and authorized them $on my card for an introductory offer They charged me over $
I just signed up as new customer I spoke to the psychic that they recommended After minutes a recording came on and said "your free minutes is up you will now be charged the full rate"
The full rate for that psychic was about $a minute I only had $in my account When the phone call continued to go on, I got suspicious and hung up to call customer service When I did, I found out that had been charging me FULL PRICE for that psychicMy total was over $ I said "But I only authorized $30" they had kept my card and were charging it as much as they wanted!!
When I asked for refund I was denied, now I have to let my credit card company deal with it You are HORRIBLE ask now, I really hope someone comes along and shuts you down for fraud
I was charged $for a reading with ask now without my authorization and refused to refund me back, this people are totally a scam
I purchased with ask now a minutes session reading for 40$ which I authorized them to charge my bank account for itI made my first called and only used minutes out of 20, with a remaining of minutesi called again to used my remaining minutes, when I called I wasn't notified that the person who I would be talking to wasn't part of the minutes deal and I was going to be charge 13$ per minutes by speaking to her, so as I was speaking to her during the reading a was waiting for the bip to notify me that my minutes were up and it never happened so I asked the person who was doing the reading how come I don't hear the bip, she kept talking and not answering my questions just buying time because she knew I was getting charge after so many times asking her she finally said I dont know maybe something with the customer serviceand it hit m
This company did not provide the service they said they wouldThey kept me on the phone and with the most expensive psychic to only tell me lies
When I first called into AskNow for a psychic reading the person on the phone gave me some optionsThey explained for first time phone users there were multiple specialsI was only supposed to be charged once and I was charged seperate timesHe then proceeded to tell me that if I wanted the best of the best and a psychic who is absolutely correct with everything and very fast to go with the most expensive oneI was one the phone with the psychic for the first mins she just kept repeating the best is going to come to keep me on the phoneI wasn't satisfied with the reading so I stayed on to get more information out of herThe next thing she explained to me was that I was pregnantI hadn't been feeling well and I have been trying for years so I believed she knew what she was talking about so I stayed on to hear what else she
Company charge my card unauthorizedWant a full refund
Contacted company on of December for a reading prepaid $plus was given free minutes on the 9th of January my card was charged $ unauthorized
Misleading services and charges
This is the first time I've utilized this company, I used the time I've purchased for a reading and made the mistake to use they "free minutes"offerthey explained about the chime for when the time is over but my understanding is that I ask for the end of the call and the psychic ends the callhowever, the psychic ignored my request, kept talking, asked me questions and lured me into a longer callI've asked him multiple times to end the call until finally, times later he did what I expected that was, end the callAs I speak with customer services they keep telling me, I was to have hanged up on the psychicits absurd to imagine that I have to hang up on someone out he wont listen to my request to end the callI am requesting refund and their customer service is even more misleading, rude and obnoxious than the psychic wasThis company os 100% misleading, luring people out of money and thinking it is ok to do soThat me as a consumer
I signed up for only $to be paid I am afraid they will charge my credit card more
I used psychic service their website says when u sign up minutes for $however I am afraid they may charge my credit card moreThey do not give any warning also over the phone that your money is overPlease confirm if you want to continue or notI felt all the readings were also incorrectThe psychic just wanted me to stay on phone much longerPlease make sure they do not charge my credit card more than $I will pay only what I accepted
I was interested in using ask physic services now services after I hung up I realized that I did not want to use the services
Well I changed my mind after I hung up, so I called back and spoke to a representative who.hung up on me once I ask for a refundI called back and spoke to another representative whom proceeded to tell me that we don't have to tell you that we don't give refunds when we sale our services you buy it you use it, No one said to me about no refunds during the transaction
Click Bait Web tactics used to entice customers
After customers purchase introductory packages for lower tiered advisors, website automatically populates to prompt customer to click higher tiered and higher cost advisors in order to complete transactionAn untrained eye can not easily discern the website change from the cheaper advisor New customers are then connected and charged for the time at a premium rateThis is a classic Click Bait tacticAnd even though I was charged $for 15-minutes as a new caller, company failed to honor the $20-minute promotion by refusing to refund $or credit minutes to my account
Total fraud-Got a reading this evening and was offered a low rate of $for mntstalked me into the $dollar deal
Total fraud-Got a reading this evening and was offered a low rate of $mnts the reading was done there was a recording which stated the reading would go and I thought my $dollars would be applied to this because this is what I was told it could be used for The reader was going around in circles talking fast and repeatingI looked on my acct and saw which I was fine with I said I had to hang up because of funds and she kept going on and now im being charged plus plus total fraudI called right up and the customer service person was rude and no help what so ever
They are a very misleading companyThey advise you of a free reading, which you have to purchase minutes fornot freeThen, when I got on the phone, the psychic made it sound like when the beep went off they were going to start using my minutes (this is when they started to charge me *** an hour), the reading was ridiculousI didnt know what to think, so I politely went along with itI kept waiting for the buzzer to go off to tell me my time was up it never didSo, I ended up paying over *** DOLLARS for a psychic reading that was not even close to realSome parts I wanted to be real but I knew it couldn't be true, butwho doesnt want to get what they want?! Anyways, I tried to explain to customer service the misunderstanding and they wouldn't do anything to help, they just kept saying it was on meIf I couldn't afford to pay ** dollars for ** minutes at an introductory rate, why would I pay ***? I tried to contact customer service minutes after getting off the phone when
They withdrew $A month from my account for months after I cancelled with themThey only refunded me for months
Nine months ago I called a psychic reading online what can I say it was a desperate time for me When I called it was aware of the $A month but the guy told me if I wasn't happy with the service I can call and cancel anytimeWell I wasn't happy with the service and I called that same day to cancel I noticed after two months that they were still taking the $ So I called and cancelled again Then around that time I owed a doctors bill and I told them that they can take the money I owed them our of my card a month which was for $ So for the next months that's where I thought my monew was going to until I got a call from the doctors telling me that they weren't receiving my money I called my card customer service and they told me it was the Asknow.com that has been taking my money this whole time I called and explained to them the situation and they
I wish I had read the reviews on here before I embarked on talking to one of those psychicsShe kept rambling on and on about things that literally anyone can say as wellI was looking for GUIDANCE not to be seen as vulnerable & scammed$dollars I didn't haveI was told well that's too bad, we are gonna try your card everyday until it takes itSCAM SCAM SCAM WHAMMY SCAMMYEven had the nerve to ask if I had any questions to try to drag it outCustomer service says well you should've hanged upUm EXCUSE ME, I WAS TAUGHT MANNERS ! Then they wanted to email me afterwardswith free mins from her and free mins from other psychics, this company is crazyBut hey they got to make their money somehow, rightUnfortunately, I felled victim to their scam
This company is very deceptive in how they word things and it's not clear unless you carefully read the terms and conditions I thought I was paying $30for 30minutes, instead I was paying $13per minuteThat in itself is very deceptiveThey refuse to refund because I spoke with an Elite psychic reader versus the top rated psychic reader which is $30for 30minutesThe wording and the price is very confusing and deceptiveThe recording doesn't say what the rate is before starting the call
Usually on a good website it would warn you of how many minutes you have left and the rate of the call and ask if you would like to continueThere was no warning as to how long I had left on the call until I realized how long I had been on the phone with the psychic readerNow I'm left with no money in my account and will get overdraft fees as a result of itOk so I went on this online psychic reading website, and they said to start you have to sign up and every new member get to PICK A PACKAG
This business scammed over $from my MasterCard w.omy authorization after obtaining it over the phone as a requirement to sign up with them
This company advertised its free reading session on youtube's comment section with just a phone number, no information about their website/business name/terms & conditionsThese information were not accessible over the phone neitherUpon connecting, they took my MasterCard information as a requirement for signing up for the free reading, then used it on a total of six UNAUTHORIZED transactions amounted to over $Like many others have reported here, they charged a massive amount unauthorized once they had my MasterCard information for registration
Both of their customer service and "reading" services were dissatisfying: once I was on the phone in their menu system, there was no way to find out about/keep track on the length of the call, nor about the amounts they charged, which were also unaccounted forI was mistreated by custom
FRAUD
UNAUTHORIZED CHARGES ON ACCOUNT
I was taken advantage of by this service The medium continued to ask me to call back to take my money and I stupidly called to the tune of over $5K
14-August: Consulted Michael Rat Asknow for advice on love He continued to get me to call back in order to 'remove the blocks' that were in the way Over $5K later, I feel like a fool and nothing he said is legitimate They are scamming people and getting away with it
I have asked to be removedI unsubcribed many times and I keep getting emails from their different people
They just want moneyNo truth to it
I do not want any information from themThis started about a week or so agoAsked them to stop and they continue to send out their request for me to call them for insightI do not want to hear from any of them
I was mislead of the services that was advertised and believe I am a victim of fraud.ASkNow made an unauthorized charge to my credit card on 04/22/
My name is *** *** and I am writing to complain/dispute an unauthorized charge that was billed to my credit card on 04/22/for the amount of $I had called and spoke to someone name Michael in customer service on 04/22/regarding this complaint and asked that my funds be reimbursed in addition to a $charge of services not usedI was told that that the $that was charged to my bank card on 04/20/will be reimbursedI was told that it will take hours for them to look into the situation and get back to me
On 04/20/16, I had requested the asknow representative to email me a receipt of services and amount I would be billed forI did not receive any email as well as any confirmations and services that I was billed forAfter making my complaint over the phone on 04/22/16, I still have not received any email con
Was not told that I would have the option to hang up if I did not like the person I was speaking toI was given a medium who spent min in silence
I called this company after reading good reviews about them onlineI decided to call and speak to a psychic for some clarity on issues I am havingI was directed through the customer service person to a medium and not a psychicNot knowing that mediums do not have the same abilities, I stayed on the line with this lady who wasted minutes of my time " reading this person" I was referring toAfter the first minutes I asked her if she was done and she kept saying almostWell this almost lasted minutes in which she only gave me one sentence about the personShe put me in a position where I couldn't do anything because she had already taken most of my minutes and I wanted to know what was going onI was so I unsatisfued with this reading and frustrated the whole entire time as she kept going on and on about irrelevant thin
Entered chat with a self proclaimed psychicGot charged $extra for nothingChecked bank account mystery charges started showing upThere a scam
Date: 3/3/
"Psychic" - PSYCHIC MEDIUM SANDRA ***
Order Num: XXXXXXXX
Payment Method: MasterCard
Amount : $for fraudulent extra minute
I had a psychic reading from this lady with a very vague description she gave me about seeing someone in my future that is arguing with someone and that ill be very richThen proceed to tell me my time is upSo I left the chat without any responseThen lo and behold not even a hour later my bank account gets hit with charges of $The first one is the signup fee which I acceptedThe second one was a "extra minute fee" for and extra minute I never obtainedI left the chat when my time was upThey are clearly trying to milk there customers for everything they canI've seen similar complaints I shouldn't have taken it with a grain of saltThe complaints are realThese people wi
I just signed up to ask now and authorized them $on my card for an introductory offer They charged me over $
I just signed up as new customer I spoke to the psychic that they recommended After minutes a recording came on and said "your free minutes is up you will now be charged the full rate"
The full rate for that psychic was about $a minute I only had $in my account When the phone call continued to go on, I got suspicious and hung up to call customer service When I did, I found out that had been charging me FULL PRICE for that psychicMy total was over $ I said "But I only authorized $30" they had kept my card and were charging it as much as they wanted!!
When I asked for refund I was denied, now I have to let my credit card company deal with it You are HORRIBLE ask now, I really hope someone comes along and shuts you down for fraud
I was charged $for a reading with ask now without my authorization and refused to refund me back, this people are totally a scam
I purchased with ask now a minutes session reading for 40$ which I authorized them to charge my bank account for itI made my first called and only used minutes out of 20, with a remaining of minutesi called again to used my remaining minutes, when I called I wasn't notified that the person who I would be talking to wasn't part of the minutes deal and I was going to be charge 13$ per minutes by speaking to her, so as I was speaking to her during the reading a was waiting for the bip to notify me that my minutes were up and it never happened so I asked the person who was doing the reading how come I don't hear the bip, she kept talking and not answering my questions just buying time because she knew I was getting charge after so many times asking her she finally said I dont know maybe something with the customer serviceand it hit m
This company did not provide the service they said they wouldThey kept me on the phone and with the most expensive psychic to only tell me lies
When I first called into AskNow for a psychic reading the person on the phone gave me some optionsThey explained for first time phone users there were multiple specialsI was only supposed to be charged once and I was charged seperate timesHe then proceeded to tell me that if I wanted the best of the best and a psychic who is absolutely correct with everything and very fast to go with the most expensive oneI was one the phone with the psychic for the first mins she just kept repeating the best is going to come to keep me on the phoneI wasn't satisfied with the reading so I stayed on to get more information out of herThe next thing she explained to me was that I was pregnantI hadn't been feeling well and I have been trying for years so I believed she knew what she was talking about so I stayed on to hear what else she
Company charge my card unauthorizedWant a full refund
Contacted company on of December for a reading prepaid $plus was given free minutes on the 9th of January my card was charged $ unauthorized
Misleading services and charges
This is the first time I've utilized this company, I used the time I've purchased for a reading and made the mistake to use they "free minutes"offerthey explained about the chime for when the time is over but my understanding is that I ask for the end of the call and the psychic ends the callhowever, the psychic ignored my request, kept talking, asked me questions and lured me into a longer callI've asked him multiple times to end the call until finally, times later he did what I expected that was, end the callAs I speak with customer services they keep telling me, I was to have hanged up on the psychicits absurd to imagine that I have to hang up on someone out he wont listen to my request to end the callI am requesting refund and their customer service is even more misleading, rude and obnoxious than the psychic wasThis company os 100% misleading, luring people out of money and thinking it is ok to do soThat me as a consumer
I signed up for only $to be paid I am afraid they will charge my credit card more
I used psychic service their website says when u sign up minutes for $however I am afraid they may charge my credit card moreThey do not give any warning also over the phone that your money is overPlease confirm if you want to continue or notI felt all the readings were also incorrectThe psychic just wanted me to stay on phone much longerPlease make sure they do not charge my credit card more than $I will pay only what I accepted
I was interested in using ask physic services now services after I hung up I realized that I did not want to use the services
Well I changed my mind after I hung up, so I called back and spoke to a representative who.hung up on me once I ask for a refundI called back and spoke to another representative whom proceeded to tell me that we don't have to tell you that we don't give refunds when we sale our services you buy it you use it, No one said to me about no refunds during the transaction
Click Bait Web tactics used to entice customers
After customers purchase introductory packages for lower tiered advisors, website automatically populates to prompt customer to click higher tiered and higher cost advisors in order to complete transactionAn untrained eye can not easily discern the website change from the cheaper advisor New customers are then connected and charged for the time at a premium rateThis is a classic Click Bait tacticAnd even though I was charged $for 15-minutes as a new caller, company failed to honor the $20-minute promotion by refusing to refund $or credit minutes to my account
Total fraud-Got a reading this evening and was offered a low rate of $for mntstalked me into the $dollar deal
Total fraud-Got a reading this evening and was offered a low rate of $mnts the reading was done there was a recording which stated the reading would go and I thought my $dollars would be applied to this because this is what I was told it could be used for The reader was going around in circles talking fast and repeatingI looked on my acct and saw which I was fine with I said I had to hang up because of funds and she kept going on and now im being charged plus plus total fraudI called right up and the customer service person was rude and no help what so ever
They are a very misleading companyThey advise you of a free reading, which you have to purchase minutes fornot freeThen, when I got on the phone, the psychic made it sound like when the beep went off they were going to start using my minutes (this is when they started to charge me *** an hour), the reading was ridiculousI didnt know what to think, so I politely went along with itI kept waiting for the buzzer to go off to tell me my time was up it never didSo, I ended up paying over *** DOLLARS for a psychic reading that was not even close to realSome parts I wanted to be real but I knew it couldn't be true, butwho doesnt want to get what they want?! Anyways, I tried to explain to customer service the misunderstanding and they wouldn't do anything to help, they just kept saying it was on meIf I couldn't afford to pay ** dollars for ** minutes at an introductory rate, why would I pay ***? I tried to contact customer service minutes after getting off the phone when
They withdrew $A month from my account for months after I cancelled with themThey only refunded me for months
Nine months ago I called a psychic reading online what can I say it was a desperate time for me When I called it was aware of the $A month but the guy told me if I wasn't happy with the service I can call and cancel anytimeWell I wasn't happy with the service and I called that same day to cancel I noticed after two months that they were still taking the $ So I called and cancelled again Then around that time I owed a doctors bill and I told them that they can take the money I owed them our of my card a month which was for $ So for the next months that's where I thought my monew was going to until I got a call from the doctors telling me that they weren't receiving my money I called my card customer service and they told me it was the Asknow.com that has been taking my money this whole time I called and explained to them the situation and they
I wish I had read the reviews on here before I embarked on talking to one of those psychicsShe kept rambling on and on about things that literally anyone can say as wellI was looking for GUIDANCE not to be seen as vulnerable & scammed$dollars I didn't haveI was told well that's too bad, we are gonna try your card everyday until it takes itSCAM SCAM SCAM WHAMMY SCAMMYEven had the nerve to ask if I had any questions to try to drag it outCustomer service says well you should've hanged upUm EXCUSE ME, I WAS TAUGHT MANNERS ! Then they wanted to email me afterwardswith free mins from her and free mins from other psychics, this company is crazyBut hey they got to make their money somehow, rightUnfortunately, I felled victim to their scam