Aurora Mineral Plus

We are in receipt of your complaint on behalf of the
customer. We understand the customer’s
frustrations and have responded to the complaint by providing a full refund of
$on December 23rd, The customer has already received a
refund of $on December 8th,
2015, and another refund of $
on December 22nd, We confirm that a total of $has been
refunded to the customerPlease allow up to business days for the credit to
show from the refunded date. Also,
please be aware that it was stated in the terms and conditions that the
customer would be charged for the full days for the trial bottle if they
didn't cancel before the days was overThe system does not and will not
allow the client to proceed to the checkout section to complete the purchase
unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our
monthly subscription until they call in and ask to cancel the product. After the customer finishes their day
supply of the product, they will be charged on the card on file for a day
supply plus shipping and handlingUsually, the customer must receive and RMA
number from the customer service department to return the product and they will
then receive a refund. Nevertheless, the
customer account has been cancelled and will no longer be receiving anymore
products or be chargedIt was stated in the terms and conditions every customer
agrees to before proceeding to check outThe customer must call in and cancel
their account before the day trial is overIf the customer fails to cancel
their account, they will be charged for the trial product and be subscribed
onto our monthly subscription

We are in receipt of your complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on November 29, Furthermore, we confirm that the customer’s account has been closed and will receive no further
chargesPlease allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Please note I have received notice from the company & my credit card company - the charges have been credited back to my account & any further shipments have been terminatedThanks so much for your assistance.*** ***

I am happy for the outcome....full refundThank you*** ***

I am happy for the outcome....full refundThank you.*** ***

We are in receipt of your complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $previously on September 1, Furthermore, we confirm that the customer’s account has been closed and will receive
no further chargesPlease allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

We are in receipt of your complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on March 21, Furthermore, we confirm that the customer’s account has been closed and will receive no further
chargesPlease allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $($+ $93.72) on May 19, The customer was issued a refund of $and $on May 14,
Furthermore, we confirm that the customer’s account has been closed and will receive no further chargesPlease allow up to business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

We are in receipt of your complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on November 3, The customer has been refunded $on October 31, per telephone conversation with our
agentThe remaining amount of $has been disputed with the bank and will be refunded after the dispute is resolvedFurthermore, we confirm that the customer’s account has been closed and will receive no further chargesPlease allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

We are in receipt of your complaint on behalf of the
customer. We understand the customer
frustrations and have responded to the complaint by providing a full refund of
$on March 30, Furthermore, we confirm that the customer’s account
has been closed and
will receive no further chargesPlease allow up to
business days for the credit to show from the refunded date. Also, please be aware that it was stated in
the terms and conditions that the customer would be charged for the full
days for the trial bottle if they didn't cancel before the days was over
The system does not and will not allow the client to proceed to the checkout
section to complete the purchase unless he acknowledges the terms and condition
of the product. The customer is
automatically signed onto our monthly subscription until they call in and ask
to cancel the product. After the
customer finishes their day supply of the product, they will be charged on
the card on file for a day supply plus shipping and handlingUsually, the
customer must receive and RMA number from the customer service department to
return the product and they will then receive a refund. Nevertheless, the customer account has been
cancelled and will no longer be receiving anymore products or be chargedIt
was stated in the terms and conditions every customer agrees to before
proceeding to check outThe customer must call in and cancel their account
before the day trial is overIf the customer fails to cancel their account,
they will be charged for the trial product and be subscribed onto our monthly
subscription

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48 on November 29, 2016. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We are in receipt of your complaint on behalf of the
customer. We confirm that a total of
$has been refunded back to the customerThe following refunds were issued:
$was refunded on January 26,
$was refunded on February 4,
$was refunded on February 9,
$was refunded on February 19,
We understand that the customer is waiting for the refunds
to be fully received before accepting our response

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $179.48 on July 21, 2016. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the
customer.  We understand the customer’s
frustrations and have responded to the complaint by providing a full refund of
$179.48 on December 24th, 2015. Please allow up to 10 business days
for the credit to show from the refunded date. 
Also, please be aware that it was stated in the terms and conditions
that the customer would be charged for the full 30 days for the trial bottle if
they didn't cancel before the 14 days was over. The system does not and will
not allow the client to proceed to the checkout section to complete the
purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our
monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day
supply of the product, they will be charged on the card on file for a 30 day
supply plus shipping and handling. Usually, the customer must receive and RMA
number from the customer service department to return the product and they will
then receive a refund.  Nevertheless, the
customer account has been cancelled and will no longer be receiving anymore
products or be charged. It was stated in the terms and conditions every
customer agrees to before proceeding to check out. The customer must call in
and cancel their account before the 14 day trial is over. If the customer fails
to cancel their account, they will be charged for the trial product and be
subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have previously responded to the complaint by providing a full refund of $89.71 on October 31, 2016. Furthermore, we confirm that the customer’s account has been closed and will receive...

no further charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the
customer.  We confirm that a total of
$556.24 has been refunded back to the customer. The following refunds were issued:
$179.48 was refunded on January 26, 2016.
$102.62 was refunded on February 4, 2016.
$188.38 was refunded on February 9, 2016.
$85.76 was refunded on February 19, 2016.
We understand that the customer is waiting for the refunds
to be fully received before accepting our response.

We are in receipt of your complaint on behalf of the
customer. We understand the customer's
frustrations and have responded to the complaint by providing a full refund of
$on January 22, Please allow up to business days for the credit
to show from the
refunded date. Also,
please be aware that it was stated in the terms and conditions that the
customer would be charged for the full days for the trial bottle if they
didn't cancel before the days was overThe system does not and will not
allow the client to proceed to the checkout section to complete the purchase
unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our
monthly subscription until they call in and ask to cancel the product. After the customer finishes their day
supply of the product, they will be charged on the card on file for a day
supply plus shipping and handlingUsually, the customer must receive and RMA
number from the customer service department to return the product and they will
then receive a refund. Nevertheless, the
customer account has been cancelled and will no longer be receiving anymore
products or be chargedIt was stated in the terms and conditions every
customer agrees to before proceeding to check outThe customer must call in
and cancel their account before the day trial is overIf the customer fails
to cancel their account, they will be charged for the trial product and be
subscribed onto our monthly subscription