Authentic Jerseys For Less

We offer all shipping policies and procedures numerous places on our website, including in the "terms and conditions" section, which is required to be accepted before purchaseAcknowledging and accepting said agreement means that the customer is bound to those terms, and the company cannot be held liable if someone decides that they do not wish to honor that agreement at a later dateWe are in the process of upgrading our systems at this time, and thus our communication has been affectedThe customer may e-mail us with any questions or concerns

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and don't agree with their statement that this matter is only about their shipping policies My dissatisfaction was also with their failure to return any of my calls or to communicate with me by emailNonetheless, now that I have received the jersey (weeks after ordering it), this matter is resolved satisfactorally to me I will pay the invoice by check since I stopped payment on my credit card Sincerely, [redacted]

I purchased Niklas Backstrom Winter Classic Jersey for my Fiancé on 9/ [redacted] as a surprise Birthday present for October ***, During the checkout time, there was no time that I was made aware that I was allowed to get expedited shipping, I was only allowed a flat rate fee of $shipping After doing some research, I found out that they shipped out of Virginia Beach, Virginia, so why they have such a long shipping period I'm not sure When trying to reach a customer service representative, it just goes to voicemail, there is never a live person I had left several voicemails before I finally emailed off the website asking for my order to be cancelled and for my money to me returned to me I got a call from a blocked number from a gentlemen who told me he was not allowed to disclose his name to meHe was extremely rude telling me I was wrong, interrupting me, and not giving me a chance to even speakI was told that I was not providing him with any of the correct information and in fact the jerseys are all authentic Should I had been given the option of having and expedited shipping choice, and speaking with someone live about my order, or at least learning the name of the person I spoke with, I believe my experience would have been better This experience has caused me to cancel my bank card, get a new one so that the charge will not post on their end, and get my money back through my bank by filing a complaint I would never recommend purchasing through this website It is a complete SCAM!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] It is not acceptable that after leaving three voice mail messages, no one called me back Ever In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Authentic Jerseys For Less has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

Revdex.com: Attached is documentation of the incorrect order per the vendor's requestTwo photos of the jersey in question with incorrect personallization text and incorrect team (Arizona hockey as opposed to Chicago baseball) as well as a copy of the invoice (as it was received)If a full refund is granted, per the vendor's Revdex.com response, this resolution will be satisfactory to meReference complaint ID [redacted] Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Attached is another email I sentYes, I am clearly agitated as I had emailed before with no response, and called several times a week and left voicemails with no call back, no response in any form, until, of course, I said I was contacting the Revdex.com, weird! I was very nice in my voicemails and the previous emails that I sent asking for an exchange (i am currently searching for those and will send a copy of that also)If you would also like a copy of my phone bill of how many times I called, left messages asking for help, and leaving all of my contact information in hopes I'd get a response, I can do that also In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Rachel Hammock

I purchased an item on 8/**/and the funds were immediately removed from my checking account I made an inquiry with the company via voice mail days later and was never called back There were no notfications on their web site or their voice mail that theindicated they were having technical phone issues I made a final attempt at getting them on the phone and went to voice mail again I left a message and left an e-mail and was suprised at e-mail that I received back Basically they recited the "terms and consdtions" back to me and alluded to the fact that I made an agreement with them

Revdex.com:At this time, I have not been contacted by Authentic Jerseys For Less regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] I was not in town because of a funeral when I had finally received the jersey, they only give a day period to return, and by time I had even gotten back into town, the day return time had passedI had emailed once a week trying to figure out how they could assist me, and they didn't even respond until I informed them that I was going to report them to the Revdex.comI just want to return the jersey, and now, get my money backI told them several times in emails that I loved the jersey, but that I needed a bigger one (after looking up the size of the jersey, the letter size and number size did not match, so no, it was not the right size.) after or emails, I finally told them that now I want a full refundOf course they say they never received an email from me til I threatened to report them, as soon as I was able to see how the Jersey fit, days had passedTrust me, if I was home and not out of town, I would've exchanged it within the days, unfortunately, there was a death, and I didn't get home til days after, so I was already late, but hoping they could possibly help me.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It is not acceptable that after leaving three voice mail messages, no one called me back Ever.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We do not have any e-mails from this customer requesting an exchange, only corresponding e-mails regarding concerns about shippingThe size ordered was the size shipped, and we believe that the customer realized that the item was too small upon receiptMaking contact with a company prior to
exchanging merchandise is not a requirement, it is only necessary for the customer to follow policies and procedures regarding returns/exchanges set forth by said companyThe company cannot be held liable for customers who fail to do soAll policies are made clear and concise in several places on the website, including in the "terms and conditions" section, which is required to be accepted before purchaseWe are however, working diligently to improve our phone systems

At this time, we are having our phone systems upgraded and are unable to communicate via phoneHowever, the initial complaint was due to failure to read the policies and procedures that the customer agreed to prior to purchaseThe company cannot be held liable for those that bind themselves to said agreement and fails to familiarize themselves with these terms

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedItem has been received and in good order
Sincerely,
*** ***

At the is time, we are in fact upgrading our phone systemsHowever, the company cannot be held liable for those who neglect to read all policies and procedures, including the terms and conditions required to be accepted before purchase

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and don't agree with their statement that this matter is only about their shipping policies My dissatisfaction was also with their failure to return any of my calls or to communicate with me by email.Nonetheless, now that I have received the jersey (weeks after ordering it), this matter is resolved satisfactorally to me I will pay the invoice by check since I stopped payment on my credit card
Sincerely,
*** ***

This is the response I got from Authentic Jerseys For Less after they scammed my Mother $for a jersey I never received "Let us bring to your attention that a majority of those customers had their merchandise delivered." So there you have it 100% of the time, Authentic Jerseys For Less will steal your money and a fraction of the time you will actually get the merchandise you paid for They definitely earned their "F" rating All the reviews say the same thingDon't believe me? Call their "Customer Service" hotline which goes straight to Voicemail and you will never get a return call Here's the number: ###-###-#### A total scam! My Mother purchased a jersey from Authentic Jerseys for Less on Sept*** as a Birthday gift Days and days went by and the jersey never arrived I tried calling the phone number on their site to check the status of the order The number conveniently goes to a VM and the call is never returned I left over voice mails without a response I also sent multiple email inquiries and got not response I sent consecutive emails and finally got a response saying their "terms and conditions" state that it may take 14-days + an additional days Well, today is Oct*** and the jersey has not arrived Now we have to go through the painful process of contacting the credit card company to file a dispute What an awful mess I rate this business as an F Run away from this scam

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I read the policy and thats wasnt the issue.  I find it amazing that the systems have been down yet my card was charged instantly and I received an email with the order confirmation.  With no phone response and no email response, who in their right mind would send their product back with any confidence that they would receive either their money back or the correct product.  also you didn't respond to the fact that you sell knock off jerseys.  Anyway if you truly are a legit business then I should be able to return the product in the same condition after seven days for a replacement or a refund.  Also I find it hard to believe that your system has been this long when all you do is run a Web business.  Must be tough to pay the bills.  By the way, I just tried calling you guys with no answer.  Guess the systems are still down.  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and don't agree with their statement that this matter is only about their shipping policies.  My dissatisfaction was also with their failure to return any of my calls or to communicate with me by email.
Nonetheless, now that I have received the jersey (5 weeks after ordering it), this matter is resolved satisfactorally to me.  I will pay the invoice by check since I stopped payment on my credit card.
Sincerely,
[redacted]

We have had recent server issues that have affected our phone lines and computer systems that we have been working diligently to correct. However, if a customer is interested in returning a product, there are clear and concise instructions on how to do so on our website. A customer making a purchase...

MUST accept the "terms and conditions" before even being allowed to make the purchase, and it is the customer's responsibility to read the material before accepting said terms. Our return policy is also detailed on our "FAQ" page as well. All information is clear, legible, conspicuous, and concise. We do not require a reason for a return. We do pass the responsibility of sending back the merchandise for whatever reason, but would have sent the customer a new jersey at no additional shipping cost. If a customer desires a refund and are having trouble getting through to us, they can simply send it back within the return window, as instructed on our website, and a refund will be processed immediately.