Balboa Capital Corporation

In November 2015, I contacted Balboa Capital for equipment financing, and was assigned to account manager *** ***He sent me preliminary forms to complete for the agreementI completed the necessary forms and provided information about the dealer and equipment I wanted to purchase The equipment financing agreement was never signed, and financing was not initiated by Balboa Capital I provided my bank account information as part of our discussions and per their requirement for pre-authorized payments Since the agreement was never signed nor a commencement date determined, they had no right to debit $from my bank account
I have not received any service from Balboa Capital, and I have not received any equipment from the dealer Since they failed to deliver the financing, I lost the opportunity to purchase the equipment I needed for my business
I have tried to contact Mr*** numerous times to request a refund of the $which he claims was the security deposit

We secured a loan through Balboa Capital and have made all the payments required, however they have said we have pro rated our payment and refuse to acknowledge the contract we signed and what we were told

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Was called by representative of Balboa Capital and was immediately told that I should have read what I signed - very rude and unprofessional
I triied to talk but ended the conversation by hanging up due to the lack of professionalism
No resolution has been made at this point
I need resolution to current lease due #*** with what they call fair market value of (2) Wabash Reefers - they have $36,(I do not know how they calculated this) - I did not sign a fair market value lease
Second I need to know the payoff for the other outstanding note *** -last noote I have with them
Regards,
*** ***

We have provided the customer with the information and documentation that was requested

After being contacted by a Breon Ricks of Balboa Capital, he decided to go onto my company google listing and leave a completely and libelous review of my business We have never engaged in business together in any manner I have never talked to him, or responded to his unsolicited emails This is a truly awful way to get the attention of a potential customer

We have reached out to the customer and provided the information per their request

We have been requesting a payoff for our loan from Balboa Capital for weeks nowAll I have received is a constant run around from customer service and emails that have nothing to do with a payoffWhen ever a call is made to Balboa their response is "all we can do is send an email to the appropriate person"This is a simple matter that no one is trying to take seriously on Balboa's partThey are holding me back from being able to sell our equipment to a interested party

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Balboa response people are not telling the truth. I have not received proof my documents are purged or shreddedThey have not taken the credit inquiry off my reportI still continue to get e-mail's from *** *** about the finance programs that will fit our business , but yet they are declined, mixed answers from balboa personnel, leads me to still believe the company is a scam to steal personal and business information for their gain only.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID .***,and find that arbitration is necessary.
Regards,
*** ***

We leased a truck through this company in 2010, the end of our lease was in beginning of in Sept& Octwe requested the final buy out figures to end the leaseNovwe finally received papers of buyout for $48,including tax etcWhen we bought the vehicle in it was only valued at $40,now years later it is valued at over $more than it was years ago????? When we questioned this amount no one had answers other than if you want the equipment pay this price to keep itAfter several phone calls & messages NO ONE would return our calls, our lawyer contacted them by phone & mail to no availWe did not contact them again nor did they contact us until year later Nov 2016, by letter, now stating the buy out/payoff is $20,ONE year later & the price has dropped from $48,to $20,a difference of $27,and then as of Dec, now it has dropped to a grand total of $17, I have called (Jessy) "he is the ONLY person that can take care of this" on his direct line and left him messages to please return my call, as well as messages with the switch board peopleNO ONE RETURNS MY CALLS.....I wanted this problem resolved before the end of Their rating with the Revdex.com is a A+ but after reading the negative & reviews HOW DOES THAT HAPPEN? PLEASE DO NOT DO BUSINESS WITH THIS COMPANY THEY HAVE NO CUSTOMER SERVICE & DON'T CARE THAT THEY DON'T

I obtained a loan from Balboa Capital for $55,in July of The terms were daily deductions of $daily (M-F) which included interest, to be paid until August 18, As the pay off became closer, I would call the agents in their customer service department for assurance that my last payment would indeed be August 18,I was advised yes, but that my loan maturity date was Sept27th They needed that time to close the file I heard nothing from Balboa until the end of August, when suddenly they were deducting from my bank account, after 5pm on a Friday, with no attempt to contact me and advise me why they were again taking money from my account for a loan that had been paid in full (according the THEIR agents)I called my bank and was able to stop the payment from processingOf course I was contacted the following Monday when the money did not go through They apologized and said it was a payment from the first day of the loan that had never been deduct

This is my second contract with Balboa Capital, it was supposed to end after monthsI called three months before the end and wanted to buy outThey told me I past the day time to inform them in writing to buy out the contract and it will auto renewI called again last week to request the buy out, they told me it will take business days and I would receive it, instead I got a notice of intent to defaultThey won't let me out of this contract, they lied about the agreement and the day clause is not in my contractI am a disabled veteran retrained for film production, the equipment I leased to buy through them is a $dollar computer that I have now paid $11,and they want another $My small LLC business is out of business because their constant demand for payment is far beyond the cost of the computerBalboa Capital is not honoring the buyout agreementSomething has to be done, I've lost a lot of money and now my business and they still want the computer

We reached out to the customer several times, but were not able to reach resolution per their demands

Balboa Capital is abiding by the terms of the Agreement signed by both parties

We have contacted the customer and reached a resolution that is satisfactory to both parties

Back in May, 2012, we entered into a lease contract with Balboa CapitalIn Sept., 2016, we realized the need to purchase new equipment to replace the equipment leased from Balboa because the manufacturer would no longer offer parts and service for the equipmentWe had a hard time getting the early lease payoff informationIn late Sept., we received the payoff information which we paidThen we asked them what to do next to send the machine back as purchasing it was not our preferenceAt that point, we were told to see section of our lease agreement which explains the return of equipment or renewal of contractSection says we must send a certified letter stating our intent with the equipment but gives no address to send the certified letter toAfter repeated attempts to get the address, all we were told was to see section of the contractIt wasn't until after the required date that we were able to talk to someoneAnd now they are holding us to the month automati

Balboa Capital reached out to us for assistance in help with purchasing a piece of equipment for our company I thought we were getting a lease purchase agreement for the price of the equipmentThat could not have been farther from the truthNever did they suggest that I was buying a rental agreement for the equipment that we found, negotiated the price with the seller and paid the sales tax and titling fees for the equipmentThey were very deceptive and vague in the whole processFor a piece of equipment that we found for $28,we are going to be paying over $70,to own the equipment I want people to read this and understand just how unfair but legal what they are doing to small businessesAs a small business owner we can not always get legal counsel when making these types of purchases but it sure would have paid off this timeThis has been the most upsetting experience and they sure know how to take advantage of the small business ownersIt took us months of constant calling and emails to finally get the payoffAfter paying over $14,so far our payoff us Over $65,

Balboa Capital is abiding by the terms of the Agreement that were signed and agreed to by both parties

We have current leases with Balboa Capital, all of them have an "Addendum B" early termination with discountsThe requirement is to send them a certified letter days prior to the termination date I sent the request for the payoff amounts on 5/21/ weeks after not receiving a response, I called them and was told they would email them A few days went by with no response so I called again They finally sent the payoff amounts but there was no discount When I called them, I was told that they couldn't calculate it until after the days of my sending the certified letter, so I called them again on 6/22/ On 6/23/I received an email with payoff amounts, but again without the discount, so I called them again I had been calling them - times per week requesting the discounted amounts, and now I have been calling them daily They keep telling me that they will expedite my request and that I should have it by the end of the day, but the days keep going by and I st

My Company *** signed a yr equipment lease contract with Balboa capital
I dealt with sales *** *** and he made assurances about the final monthly of $
They also charged $ more than 1k towards advance, security deposit, documentation fee which they never mentioned while negotiating a contract
Once I signed the contract : the first month payment was $ and
there after there is bunch of fees included in the monthly payment of$ totaling to monthly payment of $
I sent a certified mail to end the lease at the end of yrs (last payment due Jan 2018) in time along with an
email hardcopy with sales rep saying ***boa capital will pay for the shipment for returning the equipment
I have payments left till the end of the contract,
However, I got an email from them saying I have more payments,
They are rude on phone and do not try to resolve any issue,
Every time I email them, they respond sending a copy of the contract back
I want this lease