Bascom Avenue Winery Apartments

Our company has done everything we can to advise this customer in following steps they need to take in order to rectify their account that is currently in default of their contract. We attempted to contact this customer on various occasions and left multiple messages before the car was repossessed. We only successfully spoke with this customer once. At that time, they told our company that the vehicle was in a towing shop, and that it has not been running properly since she purchased it. Our company repossessed the vehicle the same night this conversation occurred, and the vehicle was not in a towing shop. At this time the customer could not provide proof of insurance, and their account was not up to date. As we stated in the previous response, our company is not responsible for repairs. To our knowledge, based on prior conversations with the customer, the vehicle had many mechanical issues at the time of purchase.