Bayou Dock & Shop

Complaint: [redacted]
I am rejecting this response because: it's not a response at all. 
Regards, 
[redacted]

Complaint: [redacted]
I am rejecting this response because: it does not respond to the complaint in any way whatsoever.  It is a blow-off message. The complaint should be maintained until the business's answer is complete and fully responsive.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: your sex offender map shows me now living in mc allen Texas instead of Dallas Texas
Regards,
[redacted]

Thanks for reaching out, [redacted]. We've passed your inquiry along to our Member Services team. A specialist will be reaching out to help you resolve your issue soon.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted] On 6-28-2016, I spoke at length with CSiDENTITY representative, Ms. [redacted], [redacted].We reviewed the issues which caused me to contact the Revdex.com regarding my inability to access  my CSidentity account and the yearly payment I made in October 2015 for credit monitoring and other identity monitoring issues.Ms. [redacted] explained what probably happened to my CALpers account and apologized that I had not received the company's communications on May 4 and May 11, 2016.  As a result my account was cancelled.I agreed to accept Ms. [redacted]'s solution which included:  reimbursement of the $60.00 membership fee I paid in October 2015 and a complimentary Primiere Membership for 1 year for credit monitoring and other identity monitoring and I have the option of renewing my membership with the company at the going fee rate next year.Ms. [redacted] assisted me to log into my new account__IDNotify and secure a password and insured that I am able to use the system satisfactorily.I appreciate the time Ms. [redacted] spent with me and I applaud her outstanding customer service.I consider the issue successively resolved. [redacted]

Thank you for reaching out, [redacted]. We've passed along your information to our Support Team, and someone will be contacting you shortly.

Complaint: [redacted]
I am rejecting this response because it is untrue.  While the company may claim it sent emails to me, it provided no proof that the emails were sent to me. IIn addition, the email program was working fine on my end and it received no such messages, and bounced or rejected none.Meanwhile, none of this gets to the admitted false statements of the company employees -providing me a false name of a customer service representative, and the company management falsely stating I misheard the name because of "static" on the line and then, only when forced to admit under my cross-examination, did it admit that its representative provided a false name with the intent to deceive me so that no accountability would lie with her.  Had the company sent me the emails it claims to have sent, there would be no need for me to request her name for accountability.  This company is made up of liars from the customer service representative to the top, and it attempts to deceive this Revdex.com by not responding to my complaint of dishonesty and fraud.Let's release the transcript of the call to the representative and hear for ourselves, including the Revdex.com staff handling this complaint, the false and deceptive name, and then of the call from management and hear the false and deceptive claim of misunderstanding due to static, and we can all see who is telling the truth.
Regards,
[redacted]

Complaint: 10949649
I am rejecting this response because: I have called all calls and no one seem to be able to help. My information still incorrect in the csid system Regards,
[redacted]

Thanks for your note, [redacted]. We're sorry that you're frustrated, and will have a member of our support team reach out to you to discuss this matter today. Please note that our records show that you received emails from us on 5/4 and 5/11, and that they were successfully delivered to you. These...

emails included an explanation as to why your account was to be cancelled on 6/16 and a 40% discount on our services. Our support staff member can offer additional detail when he or she reaches out to you.

We're glad we were able to contact you this afternoon and assist you. Happy Holidays!

Good afternoon, I just spoke with Mr. [redacted] and informed him that we have processed his refund, I also asked to see if had any further questions or concerns. He was pleased to be contacted regarding his refund and had no further questions or concerns.  Thank you.   [redacted] * 
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