Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
This order appears to be stick in Portland, and we are attempting to reroute it back to usIf we cannot, he is welcome to keep the items once they arriveThe refund has cleared our end as well
Complaint: ***I am rejecting this response because:I received only a part of my order, I still have not received everythingIt's been nearly months nowSincerely,*** ***
Revdex.com:
I received my order in the mail yesterday, but have never received a full refund as Beard Monster promised in their response However, I finally got what I ordered, so this resolution is satisfactory to meSincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Complaint: [redacted]I am rejecting this response because:I got a piece of paper in the original shipment that said that the shipment for the scissors and boar bristle brush had not arrived and would be shipped when they were received. Sincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted]. At this time I am still awaiting a tracking number or order number to confirm they have actually mailed me out the original gift I ordered. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:Although I did receive the package on Tuesday as Beard Monster had stated it certainly wasn't a reship. See attachment. I also have not received the refund Beard Monster claims to have made. Sincerely,[redacted]
Hi! Oh no! I am so sorry for all the troubles. I will be reshipping this order first thing on Monday, and will email a tracking number as soon as I have one for you! Thanks so much for your patience!
Hi! We are so sorry it hasn't arrived yet! We reshipped this for you, and it should be delivered this Tuesday. We have also issued a full refund for you. Thank you so much for your patience, and again we are so sorry for all the troubles!
Hi! I am so sorry for all the troubles. We had a batch of orders go missing, and have since reshipped them all. Yours should be to you by the beginning of the week. We have also issued you a full refund. Thank you so much for your patience!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The company sent me a new kitSincerely, [redacted]
Hi! Orders [redacted] and [redacted] were shipped together, at the request of Mr. [redacted]. They were both delivered, as the tracking showed ([redacted]). USPS does not keep online records of tracking numbers past six months, as far as we can tell, but they may be able to provide more information if a case is opened. An investigation was done, and USPS confirmed that the package was delivered to Canadian Customs. After that, it was handed over to Canada Post and they later informed USPS that it had been delivered to Mr. [redacted].
We are so sorry for the terrible experience you have had, and we are more than willing to make it right. The bottle of wash and the extra gift are on the way to you now, and should be to you by Saturday, November 19. Thank you so much for your patience!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
This order has been delivered! See info below! Thanks!
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
This order appears to be stick in Portland, and we are attempting to reroute it back to usIf we cannot, he is welcome to keep the items once they arriveThe refund has cleared our end as well
Complaint: ***I am rejecting this response because:I received only a part of my order, I still have not received everythingIt's been nearly months nowSincerely,*** ***
Hi! Looks like this has been delivered! We'd be glad to send a return label and get a refund over!
The refund has cleared our end, and can take a few business days to process If you do not see it by Monday, please let us know! Thanks!
Revdex.com:
I received my order in the mail yesterday, but have never received a full refund as Beard Monster promised in their response However, I finally got what I ordered, so this resolution is satisfactory to meSincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
It looks like this has been delivered. Please let us know if you need anything else! Thanks!
Complaint: [redacted]I am rejecting this response because:I got a piece of paper in the original shipment that said that the shipment for the scissors and boar bristle brush had not arrived and would be shipped when they were received. Sincerely,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted]. At this time I am still awaiting a tracking number or order number to confirm they have actually mailed me out the original gift I ordered. Sincerely, [redacted]
Complaint: [redacted]I am rejecting this response because:Although I did receive the package on Tuesday as Beard Monster had stated it certainly wasn't a reship. See attachment. I also have not received the refund Beard Monster claims to have made. Sincerely,[redacted]
Hi! Oh no! I am so sorry for all the troubles. I will be reshipping this order first thing on Monday, and will email a tracking number as soon as I have one for you! Thanks so much for your patience!
Hi! We are so sorry it hasn't arrived yet! We reshipped this for you, and it should be delivered this Tuesday. We have also issued a full refund for you. Thank you so much for your patience, and again we are so sorry for all the troubles!
Items have been delivered! Thanks!
Hi! I am so sorry for all the troubles. We had a batch of orders go missing, and have since reshipped them all. Yours should be to you by the beginning of the week. We have also issued you a full refund. Thank you so much for your patience!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The company sent me a new kitSincerely, [redacted]
Hi! Orders [redacted] and [redacted] were shipped together, at the request of Mr. [redacted]. They were both delivered, as the tracking showed ([redacted]). USPS does not keep online records of tracking numbers past six months, as far as we can tell, but they may be able to provide more information if a case is opened. An investigation was done, and USPS confirmed that the package was delivered to Canadian Customs. After that, it was handed over to Canada Post and they later informed USPS that it had been delivered to Mr. [redacted].
We are so sorry for the terrible experience you have had, and we are more than willing to make it right. The bottle of wash and the extra gift are on the way to you now, and should be to you by Saturday, November 19. Thank you so much for your patience!
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]