They have 100% guarantee for full refundNot honored
I had a hard time finding where to sent to request refund, then customer service gave me the wrong address to ship the unused portion to It was returned by mail saying "they did not make that product" Now another CS rep, ***, told me money would be issued within a few days To date nothing, notified *** on March 25th, now she is saying to check my Paypal account, it is not there either this has been going on now from 3-when I ordered it and after contacting them no less than times, now they are ignoring my e-mails
These guys are just using people's money for a month or twoThey say they will refund your $, but you have to go through a lot of hoopsI called and was only given a new address to return the product which did nothing except make me look like I had plastic on my faceThey said they would send an email stating how to properly return productThe email didn't come so I called back, only to be told the email wouldn't be sent for another week!!! So I then asked how to return the items properly and was given an addressWithout that address, my return wouldn't have arrived, further delaying the return of my moneyThey said if I got a tracking number and called them, they would expedite the return of my moneySo I called, but that wasn't good enoughThe guy got checked on the USPS site and said the package wasn't in transitSo now I must call again tomorrowI was on hold waiting for an answer today for minutesThese guys are snake oil dealersBeware women, their stuff is **They just want the use of your money!!!
THEY FRAUDULENTLY CHARGE MY BANK CARD, ADDITONAL FEES FOR EXTRA JARS OF NECK LIFTING CREAM WHICH I DECLINED..THEY TOLD ME THAT THEY WOULD GIVE ME 40% OF THE EXTRA JARS IF I WOULD KEEP THEM..THIER INTENT WAS TO INCONVIENCE ME SO THAT I WOULD IN FACT KEEP THEM I HAD TO PAY TO HAVE THEM SHIPPED BACK EVEN THOUGH BH, MD MAKE THE "SO CALLED" MISTAKE..I BELIEVE, IT WAS NO MISTAKE..THEY ARE A SCANDLOUS COMPANY..BEWARE!
Sending product I did not want charging my card and can't get through to them to rectify
I ordered the pack for $thinking that was the end of it unless I did not like the product Before I even had long enough to see if the product was effective they send me more and charged my card $againI had no clue this was something they would send me automatically or I would have never ordered any, especially at one time I tried calling and calling and finally decided to take their advice on their site for faster service and emailed through their site Still have had no contact and still have produce I don't need and money deducted on my credit card
Over charging my credit card
I placed an order to buy "DCC" I kept going back and forth on the computer screen, trying to figure out what I want it to purchaseMeanwhile, my credit card was charge three times, instead of only onceI got charge every time that I "click the back arrow" the program would automatically place an order without my consent
Order ID: XXXXXXXXX
Date: Fri Jan 19:06:-
Payment Type: Visa
Order Status: Accepted Product Total $
Sales Tax $
Grand Total $
Today when I realized what happened, I called the company and want it to cancel the whole orderI was very upsetThe person that helped me told me that she "couldn't cancel the order" that it has been processI asked to speak with the managerShe send me back to wait for an
I have been using Beverly Hills M.Dproducts for almost years now ! I am happy to say that I am thrilled with the products and the customer service ! I highly recommend Beverly Hills M.Dand I am a very happy customer !
I ordered a three month supply of the "Crepe Correcting Body Complex" cream through Beverly Hills MD I used it exactly as directed for the entire three month period It did absolutely nothing for my skin This was very disappointing as I had high hopes after listening to the rather long video which had me very excited to try their product by the conclusion of the presentation I will say that I did experience a positive experience as it pertains to the refunding of my monies I saved the empty jars, packed them back up in the box they were delivered to me in accompanied by a form they sent me to fill out, and then and returned the box to them via FED EX with a tracking # I ultimately received a prompt full refund I am glad to say that this company stood by their money back guarantee, but this particular product did not deliver any improvement whatsoever for my crepe skin This company gets an "A" for standing by its money back guarantee policy, but an "F" for promising something that it's product did not deliver
I ordered a product from the companyI contacted the company after using the product and not liking it to please cancel future shipments
The company did not cancel shipments after my phone call asking them to do soI called and spoke with four representatives who would not credit my account for their errorThey tried to offer "40%" off of the items that I did not order to begin with! They were very rude and dishonest in their treatmentI finally had to call my credit card company to file a dispute on the chargesEven with the credit card company representative they were hostile and refused to help
I have used a few of their productsI absolutely love their productsSorry to hear so many were not happy with the productsAs with all skin care products you have to search for the brand that works best for youI am happy to say Beverly Hills MD products have shown very satisfying results
I placed an order and an extra item that I did not order was billed to my credit cardI have tried to call but there is no answer
On March I placed an order for a special creamThe following item (see below) which I did NOT order was billed to my credit cardI have repeatedly tried to contact the businessNo one answers the phoneI have received no confirmation that the special cream order has been processedNow I am suspicious that the company is not real and I want to cancel my entire order
Order ID: XXXXXXXXX
Date: Sun Mar 20:57:-
Payment Type: Mastercard
Order Status: Accepted
(BHMDDSC-3x) Bottles of Dark Spot Corrector Save Over 69%
$X = $
Only signed up for months of productThey autimatically charged my credit card for another mo without my authorization
I only wanted to try mo worth of the productThey
I canceled this order within minutes of intial contact, In accordance with the the day buyers remorse law, and hours before delivery notice
7/2/2018, https://tools.usps.com/go/TrackConfirmAction?tLabels=XXXXXXXXXXXXXXXXXXXXXX, paid by paypal $ After reading reviews and being contacted by the payment provider about concerns for fraudI immediatly contacted the seller to cancel, and can provide the email to prove, as the phone number provide went unanswered
This company is notorious for running out of product They introduce a great product, then when you need to reorder it, it is no longer available and they "will call you when it is available again", which they never do because it never is I was told that if I ordered a shade that was too light or dark, I could just return it and get the correct shade They failed to mention that the correct shade would not be available when I reordered The phone representative is never able to say when or if the product desired will ever be in again Very disappointed
I purchased and currently use this product dailyThere were no recurring chargesThe product has lasted for nearly a year now - purchased multiple jars and tubes of various items (e.g., Lift -Firm Sculpting; Crept Correcting; Dark Circle Correctpr)I called and spoke with a live customer service, available during weekendI would order again
I have tried to cancel from monthly shipments and chargesI am on my 4th month and get confirmations each month saying I have been removed and will not be charged I am still getting charged each month
I placed an online order with Beverly Hills MD on Friday, July 15th and spoke with them to cancel; however, they will not cancel the order
I placed an online order on Friday July 15th and later discovered there were many issues with their customer service and I called to cancel my order on July 16th but was told they could not cancel the order because it was already processed I indicated that the website said it would be 3-business days to process orders I was told I would need to wait until I received the product and then return it at my own expense I asked that an RMA number be sent to me so that I could return the product as soon as received I received an email; however, there was no RMA number since they probably do not have a fulfilled order to place the RMA against
Stars I love this company They have so many wonder products which I use There newest is a foundation with SPF It is wonderful I have ordered numerous products which did or did not work out They are the greatest when it comes to returns
Ordered their productsHad enough time to call to cancel/stop/refund purchases but told wasn't able toWant a full refund as promised/guaranteed!
Late last night, 2/15/at 11:p.mEST, after watching one of Beverly Hills MD videos, I did order the Crepe Correcting Body Complex (Order #XXXXXXXXX for $via BA debit card), as well as an upsell purchase of three Lift + Firm Sculpting Creams (Order #XXXXXXXXX for $via BA debit card) After researching the Revdex.com and other consumer feedback sites, which I should have done before ordering, I had quickly decided I did not wish to continue with the purchases, and I wished to cancel and have both orders refunded in full as promised on their video and website
So first thing this morning, mere hours later, I did call the customer service department, 2/16/2017, 9:a.mEST, (6:a.mtheir time) at X-XXX-XXX-XXXX requesting to cancel/stop and refund both my orders, as well as be removed from the auto ship immediatelyT
Promised refund was never received
I purchased a product from this company in early June They promised full refund within days if you were not happy with the product I returned the product and asked for a refund I have never received it despite several calls to their customer service departmentI received different answers each time - it was sent, it wasn't sent, they were referring it to shipping, they were referring it to accounting I received this on June 29:Thank you for contacting Beverly Hills MD, I'm Liz, and I'll be assisting you
I apologize for any delay with your refundI have taken a look at your account and I do see that a refund was issued
Refund for Order ID:XXXXXXXXX in the amount of $was issued on 6/14/
I called and told them that was two weeks ago and I hadn't received itI called again after this and was told it hadn't been sent but they would see that it wasI responded to the email as well, saying that if they didn't resolve th
They have 100% guarantee for full refundNot honored
I had a hard time finding where to sent to request refund, then customer service gave me the wrong address to ship the unused portion to It was returned by mail saying "they did not make that product" Now another CS rep, ***, told me money would be issued within a few days To date nothing, notified *** on March 25th, now she is saying to check my Paypal account, it is not there either this has been going on now from 3-when I ordered it and after contacting them no less than times, now they are ignoring my e-mails
These guys are just using people's money for a month or twoThey say they will refund your $, but you have to go through a lot of hoopsI called and was only given a new address to return the product which did nothing except make me look like I had plastic on my faceThey said they would send an email stating how to properly return productThe email didn't come so I called back, only to be told the email wouldn't be sent for another week!!! So I then asked how to return the items properly and was given an addressWithout that address, my return wouldn't have arrived, further delaying the return of my moneyThey said if I got a tracking number and called them, they would expedite the return of my moneySo I called, but that wasn't good enoughThe guy got checked on the USPS site and said the package wasn't in transitSo now I must call again tomorrowI was on hold waiting for an answer today for minutesThese guys are snake oil dealersBeware women, their stuff is **They just want the use of your money!!!
THEY FRAUDULENTLY CHARGE MY BANK CARD, ADDITONAL FEES FOR EXTRA JARS OF NECK LIFTING CREAM WHICH I DECLINED..THEY TOLD ME THAT THEY WOULD GIVE ME 40% OF THE EXTRA JARS IF I WOULD KEEP THEM..THIER INTENT WAS TO INCONVIENCE ME SO THAT I WOULD IN FACT KEEP THEM I HAD TO PAY TO HAVE THEM SHIPPED BACK EVEN THOUGH BH, MD MAKE THE "SO CALLED" MISTAKE..I BELIEVE, IT WAS NO MISTAKE..THEY ARE A SCANDLOUS COMPANY..BEWARE!
Sending product I did not want charging my card and can't get through to them to rectify
I ordered the pack for $thinking that was the end of it unless I did not like the product Before I even had long enough to see if the product was effective they send me more and charged my card $againI had no clue this was something they would send me automatically or I would have never ordered any, especially at one time I tried calling and calling and finally decided to take their advice on their site for faster service and emailed through their site Still have had no contact and still have produce I don't need and money deducted on my credit card
Over charging my credit card
I placed an order to buy "DCC" I kept going back and forth on the computer screen, trying to figure out what I want it to purchaseMeanwhile, my credit card was charge three times, instead of only onceI got charge every time that I "click the back arrow" the program would automatically place an order without my consent
Order ID: XXXXXXXXX
Date: Fri Jan 19:06:-
Payment Type: Visa
Order Status: Accepted Product Total $
Sales Tax $
Grand Total $
Today when I realized what happened, I called the company and want it to cancel the whole orderI was very upsetThe person that helped me told me that she "couldn't cancel the order" that it has been processI asked to speak with the managerShe send me back to wait for an
Sells a lot of expensive but useless junk, through hype
I have been using Beverly Hills M.Dproducts for almost years now ! I am happy to say that I am thrilled with the products and the customer service ! I highly recommend Beverly Hills M.Dand I am a very happy customer !
I ordered a three month supply of the "Crepe Correcting Body Complex" cream through Beverly Hills MD I used it exactly as directed for the entire three month period It did absolutely nothing for my skin This was very disappointing as I had high hopes after listening to the rather long video which had me very excited to try their product by the conclusion of the presentation I will say that I did experience a positive experience as it pertains to the refunding of my monies I saved the empty jars, packed them back up in the box they were delivered to me in accompanied by a form they sent me to fill out, and then and returned the box to them via FED EX with a tracking # I ultimately received a prompt full refund I am glad to say that this company stood by their money back guarantee, but this particular product did not deliver any improvement whatsoever for my crepe skin This company gets an "A" for standing by its money back guarantee policy, but an "F" for promising something that it's product did not deliver
I ordered a product from the companyI contacted the company after using the product and not liking it to please cancel future shipments
The company did not cancel shipments after my phone call asking them to do soI called and spoke with four representatives who would not credit my account for their errorThey tried to offer "40%" off of the items that I did not order to begin with! They were very rude and dishonest in their treatmentI finally had to call my credit card company to file a dispute on the chargesEven with the credit card company representative they were hostile and refused to help
I have used a few of their productsI absolutely love their productsSorry to hear so many were not happy with the productsAs with all skin care products you have to search for the brand that works best for youI am happy to say Beverly Hills MD products have shown very satisfying results
I placed an order and an extra item that I did not order was billed to my credit cardI have tried to call but there is no answer
On March I placed an order for a special creamThe following item (see below) which I did NOT order was billed to my credit cardI have repeatedly tried to contact the businessNo one answers the phoneI have received no confirmation that the special cream order has been processedNow I am suspicious that the company is not real and I want to cancel my entire order
Order ID: XXXXXXXXX
Date: Sun Mar 20:57:-
Payment Type: Mastercard
Order Status: Accepted
(BHMDDSC-3x) Bottles of Dark Spot Corrector Save Over 69%
$X = $
Only signed up for months of productThey autimatically charged my credit card for another mo without my authorization
I only wanted to try mo worth of the productThey
I canceled this order within minutes of intial contact, In accordance with the the day buyers remorse law, and hours before delivery notice
7/2/2018, https://tools.usps.com/go/TrackConfirmAction?tLabels=XXXXXXXXXXXXXXXXXXXXXX, paid by paypal $ After reading reviews and being contacted by the payment provider about concerns for fraudI immediatly contacted the seller to cancel, and can provide the email to prove, as the phone number provide went unanswered
This company is notorious for running out of product They introduce a great product, then when you need to reorder it, it is no longer available and they "will call you when it is available again", which they never do because it never is I was told that if I ordered a shade that was too light or dark, I could just return it and get the correct shade They failed to mention that the correct shade would not be available when I reordered The phone representative is never able to say when or if the product desired will ever be in again Very disappointed
I purchased and currently use this product dailyThere were no recurring chargesThe product has lasted for nearly a year now - purchased multiple jars and tubes of various items (e.g., Lift -Firm Sculpting; Crept Correcting; Dark Circle Correctpr)I called and spoke with a live customer service, available during weekendI would order again
I have tried to cancel from monthly shipments and chargesI am on my 4th month and get confirmations each month saying I have been removed and will not be charged I am still getting charged each month
I placed an online order with Beverly Hills MD on Friday, July 15th and spoke with them to cancel; however, they will not cancel the order
I placed an online order on Friday July 15th and later discovered there were many issues with their customer service and I called to cancel my order on July 16th but was told they could not cancel the order because it was already processed I indicated that the website said it would be 3-business days to process orders I was told I would need to wait until I received the product and then return it at my own expense I asked that an RMA number be sent to me so that I could return the product as soon as received I received an email; however, there was no RMA number since they probably do not have a fulfilled order to place the RMA against
Stars I love this company They have so many wonder products which I use There newest is a foundation with SPF It is wonderful I have ordered numerous products which did or did not work out They are the greatest when it comes to returns
Ordered their productsHad enough time to call to cancel/stop/refund purchases but told wasn't able toWant a full refund as promised/guaranteed!
Late last night, 2/15/at 11:p.mEST, after watching one of Beverly Hills MD videos, I did order the Crepe Correcting Body Complex (Order #XXXXXXXXX for $via BA debit card), as well as an upsell purchase of three Lift + Firm Sculpting Creams (Order #XXXXXXXXX for $via BA debit card) After researching the Revdex.com and other consumer feedback sites, which I should have done before ordering, I had quickly decided I did not wish to continue with the purchases, and I wished to cancel and have both orders refunded in full as promised on their video and website
So first thing this morning, mere hours later, I did call the customer service department, 2/16/2017, 9:a.mEST, (6:a.mtheir time) at X-XXX-XXX-XXXX requesting to cancel/stop and refund both my orders, as well as be removed from the auto ship immediatelyT
Promised refund was never received
I purchased a product from this company in early June They promised full refund within days if you were not happy with the product I returned the product and asked for a refund I have never received it despite several calls to their customer service departmentI received different answers each time - it was sent, it wasn't sent, they were referring it to shipping, they were referring it to accounting I received this on June 29:Thank you for contacting Beverly Hills MD, I'm Liz, and I'll be assisting you
I apologize for any delay with your refundI have taken a look at your account and I do see that a refund was issued
Refund for Order ID:XXXXXXXXX in the amount of $was issued on 6/14/
I called and told them that was two weeks ago and I hadn't received itI called again after this and was told it hadn't been sent but they would see that it wasI responded to the email as well, saying that if they didn't resolve th